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Cathy SamaillieEMEA Healthcare IBU

Oracle Caregiver Mobility

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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• Healthcare is a unique industry with challenges that are not found in other industries.

• Healthcare is supported by industry specific applications: Electronic Medical Records, Pharmaceutical, Radiology, etc.

• Doctors & nurses need easy & continuous access to the workstations.

• Pressure on staff to increase productivity – reduce administrative time

• Hospitals have entire teams dedicated to simply keeping the desktops devices and operating systems running.

This leads to complex management of desktop devices and user environments and the costs have become unsustainable.

Healthcare Challenges

Caregiver Challenges

• The ability to “close a workstation” immediately while keeping the applications being used in a suspended state

• Instant re-opening of the applications “as they were” on the same workstation or a completely different one

• Fast and easy access to any device at any place• Familiar applications work in the same way and functions

such as viewing images supported• No patient data on the local device – no risk of patient data

being lost or stolen

● To provide easy access for doctors and nurses, workstations are heavily deployed – often 3-4 times the number of actual staff.

● Legal & Security requirements

● Reduce & remove all moving parts from the desktop that lead to local failure and maintenance calls.

● Reduce costs consumed maintaining user access to applications.

Healthcare IT Challenges

Healthcare RequirementsImproving Patient Care & Coordination While Maximizing Efficiency and Reducing Cost

Eliminate information gaps and improve quality of care and seamlessly integrate information and processes to drive continuity of care

Enhance compliance with national and local regulations and effectively manage enterprise risk

Support active management of patients with long-term conditions and deliver population-based health initiatives

Improving patient care & coordination while maximizing efficiency and reducing cost

Deliver integrated view of clinical, operational and financial data and improve clinical outcomes through healthcare analytics, benchmarking and comparative effectiveness measurement

Oracle’s Caregiver Mobility Solutions

Provides caregivers flexible access to multiple desktop environments in a secure and cost-effective manner

Oracle’s Caregiver Mobility solution provides:

• Secure and continuous access to users from any workspace• Increased security and manageability of sensitive

patient and critical healthcare applications• Near instantaneous login to desktop environment• A reliable way to back up desktop environments and

ensure full desktop and data recovery• A reduction in management and maintenance costs

associated with a traditional distributed desktop environment

Hospitals experiences with Caregiver Mobility

• Canary Islands Health Service• Denver Health• Barwon Health Australia• Bispebjerg Hospital Denmark• Lothian University Hospital UK• University Hospital of Brussels• Rode Kruis Ziekenhuis NL• Sivas Cumhuriyet University Hospital

Hospitals experiences with Caregiver Mobility

NHS Lothian Improves Staff Efficiency While Saving US$2.4 Million with Fast & Flexible Access to Records

Challenges

• Provide comprehensive IT services to a team of 28,000 employees dispersed across 299 separate sites within the region

• Ensure that nurses, consultants, and administrators are able to easily access the applications they need from any terminal to deliver excellent healthcare to the local and wider populations

• Reduce costs to help meet government efficiency targets to reduce overall expenditure by US$49 million in the 2010-2011 fiscal year

• Enable consultants to work flexibly between different hospital sites for efficiency and improved patient services

Solution

Replaced PC-based infrastructure with up to 10,000 Sun Rayclients to simplify IT administration, reduce costs, andimprove access to a wide range of applications

• Enabled doctors or nurses to log-in with a smart-card in just six seconds to access their application, allowing staff to quickly switch between work-stations in the hospital

• Enabled critical staff to work from home, ensuring continuity of service to patients

• Stored all information securely on Sun hardware in one centralized data center, eliminating the risk of sensitive

information being stolen from a PC or laptop

Solution

• Reduced overall costs by US$2.4 million, including US$1.6million in reduced technical investment and US$0.8 million onsalary savings with an expected 25% reduction in support

staff

• Reduced costs for electricity by US$1.6 million per 2,000 users over a seven-year period

• Reduced time to add a new workstation from up to two hoursfor a PC to just 10 minutes for a new Sun Ray and speededupgrades with centralized administration and distribution

Caregiver Mobility Architecture

Oracle Virtual Desktop Client

Sun Ray Client

Oracle Virtual Desktop Infrastructure

Oracle Solaris

Oracle’s Sun x64 or SPARC Servers

Secure Data Center

• Fast Session Access • Location Aware Hot-Desking

Virtual Desktop HostingEfficient IT desktop provisioning withsecure access.

Oracle StorageCaregiver

Desktop Images

HealthcareApplication Servers

EMR, Pharmacy, Radiology, Other

Windows ActiveDirectory Domain

AD Server Authentication & Domain Services

Caregiver Floor Stations & Offices

Lower Complexity Helps Reduce Cost

Local Apps, Local OS, Memory, CPU, Hard Drive

Local Apps, Local OS, Memory, CPU

Nothing toManage!

Sun Ray clientPC

The Thinner, The Better

Embedded OSthin client

Sun Ray Technology

• Choice• Security• Manageability• Reliability• Mobility• Value• World-class Windows

Desktop

Sun Ray 3 Product Family

Thank you!

Cathy.samaillie@oracle.com

Backup Slides

• Windows, Linux or Oracle Solaris virtual desktops

• x64 or SPARC servers

• Installs on Oracle Solaris, and Oracle Linux

Choice• No local data (corporate, intellectual

property protection)• Data is never cached and never

leaves the server• No local harddisk or writable flash

memory

• No viruses, spyware, worms or local operating system

• Smart card enabled for 2-factor authentication

• Integrated VPN

Security

Manageability• Centrally-deployed applications

• No local install, updates, or patches

• No local OS management

• No local memory upgrades

• Plug-and-go clients

• Applications and data are centrally managed and backed up

• Included fail-over and load balancing capabilities

• HW mean time before failure 200,000 hours or about 22 years(1)

• Solid state; no moving parts

• Long product lifecycle means less money and less waste in landfills

Reliability

Mobility• Unique hot-desk architecture

• Secure LAN and WAN mobility

• Global access

• Full screen Windows desktops on Sun Ray clients

• Windows Server, Windows Vista, Windows XP Professional or Windows 7

• Two-factor smart card authentication to Windows

• Hot desk Windows sessions between devices

• RDP-based, excellent performance• Adding RDP-7 enhancements

World Class Desktop

Sun Ray Software includes a software client that provides access to centralized virtual desktops from Oracle's desktop virtualization portfolio

• Installs on common client operating systems

• Provides connectivity to same OS environments as Sun Ray hardware clients

• Administrators control access privileges• No additional cost, included with Sun

Ray Software• Use existing desktops as thin clients as

you move to VDI

Software Client Software Client Features

• Windows and MacOSX client• Uses Sun Ray ALP protocol• Access Windows, Oracle Linux, and

Oracle Solaris desktops• View streaming video at native

frame rates• Watch Adobe Flash video at native

frame rates• Seamlessly access your live

desktop session from any supported device

• Work in fullscreen or windowed mode, working alongside your local desktop