CERT and Social MediaNewport Beach State of CERT 2014

@MaryJoFly

#NBCERTSOC

Where does social media fit in CERT?

SHOUTIGNORE

Engagement Spectrum

OBSERVE DIALOGUE

BEFORE THE DISASTER

Learn the technology

Read! Study! Share!

Build your network

Develop your team

DURING THE DISASTER

Let family and friends know you are safe

Communicate your location

Share what you know – SAFELY!

Amplify your agency’s message

AFTER THE DISASTER

Amplify volunteer and donation information

Understand the grieving process

Archive and after action reports

Mary Jo Flynn Emergency Management

Assistant Director

Anaheim Fire & Rescue Department

(714) 765-6955maryjflynn@anaheim.

net@MaryJoFly

@AnaheimCERTAbout.me/mflynn