Pendekatan dalam Manajemen
Perubahan Organisasi
Pendekatan klasik yang
dikemukaan oleh Kurt Lewin mencakup tiga langkah. Pertama : UNFREEZING the status quo, lalu MOVEMENT to the new state, dan ketiga
REFREEZING the new change to make it pemanent 4.
Mempersiapkan perubahan….
S
U nderstand the organization
C
C
E xperienced help where necessary
S
S takeholder involvement
hared vision
ultural alignment
ommunication
trong leadership
PENDEKATAN UNTUK
MENGATASI RESISTENSI
Systemic Approach
Top-down
Bottom-up
Transformational intelligence Approach
Motivational intelligence (MQ)
Process intelligence (PQ)
Relational intelligence
Creative intelligence
ORGANISATION
DEPARTMENT
INDIVIDUAL
ST
RU
CT
UR
AL
TE
CH
NO
LO
GIC
AL
PO
LIT
ICA
L
SO
CIA
L
BOTTOM UP
TOP DOWN
Systemic Approach
PENGALAMAN YANG DAPAT
DIPETIK
Change is learning, and learning is change
Individual learning and organizational learning are inextricably link
There are far more options for improvement or innovation than there is time or resources to address them
Change is not an event but is a complex and subjective learning/unlearning process for all concerned
The most successful changes are the result of team effort