Download - Chatbots: It's like Uber for Conversations
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November 30th, 2016CHATBOTS
Uber for Conversations
@LiamBoogarBrand director @Algolia
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- Search as a Service- 17B Queries/month
- 2,000+ Paying Customers in 100+ Countries
- Avg. Query time <35ms.
Algolia.CHATBOTS
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Search is a conversation.
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Speed Limited attention.
Search & Chatbots : SimilaritiesCHATBOTS
Design/UILess is more.
RelevancySpeaks volumes.
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A computer program designed to simulate an intelligent conversation via auditory or textual methods.
CHATBOTS
What’s a bot?
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Not a bot.CHATBOTS
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2014Alexa
1950Turing Test
1968HAL 9000
2001SmarterChild
2011Siri
A History.CHATBOTS
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An Overview.CHATBOTS
Human Machine
Niche
General Customer Support “How can I help you?”
Form-filling Replacement“What’s your name?”
Search Bar Extension“What would you like to buy?”
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CHATBOTS
An Opportunity.“All in all, there are very interesting entries,
but we are still early in the game. Think GUI
in early 1990s.”
- Vadim Berman, CTO & Co-Founder, LinguaSys”
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Language
LimitationsCHATBOTS
Intuition/Context
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Examples: DatingCHATBOTS
Mitsuku
- Natural conversation
- Emotional
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Examples: EducationCHATBOTS
- Language-learning through Chat
- Uses existing content/knowledge
- One bot per language
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Examples: ProductivityCHATBOTS
- Leverages multiple APIs
- Uses Slack wisely
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Examples: MediaCHATBOTS
- Enhanced RSS
- Primitive “Recommendations”
- Just another Distribution Channel
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Examples: MediaCHATBOTS
- Beyond RSS.
- Natural conversation, customized interaction.
- Content adapted for a new channel
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Examples: ...And ChillCHATBOTS
- Netflix Recommendations
- Man behind the curtain or not?
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Examples: It’s Alive!CHATBOTS
- Engage your Facebook community with automated content.
- Flexible content style for multiple purposes.
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November 30th, 2016
Thanks!
@LiamBoogarBrand director @Algolia