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City of Baytown Kevin Troller, Assistant City Manager Gina Rivon, Utility Billing Manager Carl Currie, CPA, Acting Finance Director
Neptune Technology Group, Inc. Rex Baxter, Senior Territory Manager
Southern Flowmeter, Inc. J.R. Goodnight, Vice-President
BKD, LLP Amanda Eaves, CPA, Director
City of Baytown
Utility Billing Study
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Automated Meter Reading System Drive by Reading Manual Reads
Estimations (No Access/Obstruction)
Data Flow from Neptune to CommunityPlus
Daily Operations Billing
Rereads Datalog
Meter Tests
Adjustments Payment Arrangements
Meter Replacement Project
Expectations
Utility Billing Operations
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$‐
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
$3,000,000
Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
10
11
12
13
14
15
Water Sales “Billed”
2010-2015
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Conservation Rates
A five-tiered inclining block conservation rate structure for single-family residential water usage was first implemented
in fiscal year 2010 to more equitably distribute the costs of
service and provide financial incentives for water
conservation.
As customers use more water each month, the price of
each incremental tier increases to dissuade additional usage.
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Water Sewer Total
1,000 - 2,000 gallons 2.57 2.60 5.17
3,000 - 6,000 gallons 5.60 5.63 11.23
7,000 - 12,000 gallons 6.71 5.63 12.34
13,000 - 18,000 gallons 8.74 - 8.74
Over 18,000 gallons 11.36 - 11.36
Water & Sewer Rates
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Rate % increase above 2,000
gallons
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All Rates Accuracy
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Weighted Accuracy
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City of Baytown Kevin Troller, Assistant City Manager Gina Rivon, Utility Billing Manager Carl Currie, CPA, Acting Finance Director
Neptune Technology Group, Inc. Rex Baxter, Senior Territory Manager
Southern Flowmeter, Inc. J.R. Goodnight, Vice-President
BKD, LLP Amanda Eaves, CPA, Director
City of Baytown
Utility Billing Study
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In the absence of any identifiable errors in the
City’s processes, equipment, and systems, for
your consideration:
Continue addressing individual concerns with Utility
Billing
Review the conservation rates
Other policy considerations
For Council Consideration