Cognitive Diversity and Workplace Performance
◦ Nicole S. Ofiesh, Ph.D.
◦ Executive Director, Schwab Learning
◦ Co-Founder, Potentia Institute (PI21)
◦ January 27th, 2020
◦ Graduate Medical Education
◦ Stanford Health Care
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Padlet Questions (10 minutes)
◦STICKY NOTE 1: Define what cognitive diversity or learner variability means to you.
◦STICKY NOTE 2: Give an example of a challenge you face in teaching and supervising someone.
◦STICKY NOTE 3: What resources or ideas do you share with struggling graduate students or residents?
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Go to Padlet or
(Use Paper
Sticky)
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DISCUSSION OF RESPONSES(10 MINUTES)
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WHAT DOES COGNITIVE DIVERSITY REALLY LOOK LIKE?
5-7 minute
Activity:
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Using yourphone:
◦ My goal for you:
◦ Map your way from 401 Quarry Rd. Palo Alto, CA to 725 Welch Rd. Palo Alto, CA.
◦ Requirements:
◦ Use your smartphone the way you usually would.
◦ You have no more than 3 minutes to map the directions.
◦ You may leave the room to accomplish the goal.
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DIVERSITY ENCOMPASSES A BROAD RANGE OF LEARNERS WHO PROCESS INFORMATION IN A MYRIAD OF
WAYS AND PLACES.
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Where and how does it show up?
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Home, School, Work: How
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Executive Functions
Planning and Organizing
Prioritize
Time Management
Initiation and Task Persistence
Active Reading, Writing, Math Emotions
Self-Efficacy, Mind Set,
Motivation
Working Memory.
Attention & Processing Speed
Cognitive diversity
really includes:
Race
Culture
First Generation
Low income
Non English speakers
Gender
Neurodiverse populations: Learning Disabilities: Dyslexia, Dysgraphia, Dyscalculia, ADHD, Autism Spectrum
Mental health: anxiety and depression
Veterans, refugees, PTSD
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Why?The Changing Education Landscape
https://www.luminafoundation.org/todays-student/Source*
Populations are increasingly diverse with unique needs: 37% are first time college goers , 42% people of color and 9% first generation
immigrants.*
Mental health concerns on campus are growing: PTSD,
depression and anxiety all impact the
brain.
Administrators are responding to diverse
student needs and the 21st
century workforce, while facing increasing
competition from new forms of educational
preparation.
Serious issues of retention and
completion in many programs exist.
Lack of demonstrable learning gains for too many graduates with increasing cost and debt for learners are
growing.
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Socio-emotional Factors in Learning
Work from mentoring research suggests that the most powerful contribution of a mentor is when a person sees “someone like me” and that provides a sense of belonging.
01Research on depression, anxiety, PTSD and loneliness indicates that these emotions negatively impact working memory, attention and processing information.
02
Stereotype Threat◦ Stereotype threat is believed to contribute to race-
and gender-based achievement gaps.
◦ In their studies, Steele and Aronson found that situational factors—more than individual personality or other characteristics—can strengthen or weaken the stereotype-threat effect.
◦ Many questions remain about the cognitive mechanisms behind stereotype threat, and subsequent research has focused on three factors: stress, performance monitoring, and efforts to suppress negative thoughts and emotions.
Recommendations to Reduce Stereotype Threat
Training and encouraging
Training and encouraging educators to maintain high learning expectations for all students, regardless of race, gender, socioeconomic status, or perceived ability.
Fostering
Fostering positive and supportive school and classroom cultures, which includes strong and trusting relationships among students and between teachers and students.
Embracing and celebrating
Embracing and celebrating, rather than ignoring, student diversity in educational settings, and cultivating the perception that diversity is an educational asset that provides benefits to all students.
Communicating
Communicating to students the belief that they are capable of achieving at high levels, even while giving critical feedback on their work.
The process of working memory.
Illustration by Sarah Riazati & Mike Bamford www.learnnc.org
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Kind of thinking we often expect as learners/mentors:
◦ Systematically [organization]
◦ Linearly [organization]
◦ Recall math facts [memory]
◦ Self-monitor [metacognition]
◦ Move between operations [shift flexibly]
◦ We have to scaffold this thinking when it’s not present
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TheReality for
Many
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COGNITION:
Consider cognition in relation to
your methods
and materials
Cognitive processes underlie what we do and expect.
We all fall somewhere on the continuum for each process.
Extremes in one or more processes usually result in a diagnosed learning disability.
frequency and severity
These variations require us to consider how instruction and materials can be barriers to learning.
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What We Need to Scaffold: The Science
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Executive Functions
Planning and Organizing
Prioritize
Time Management
Initiation and Task Persistence
Active Reading, Writing, Math Emotions
Self-Efficacy, Mind Set,
Motivation
Working Memory.
Attention & Processing Speed
Predictive factors of success in higher ed and the workforce
◦ Academic and cultural capital
◦ Self-efficacy and role models
◦ Executive functioning:◦ Planning◦ Organizing◦ Starting and Completing a task◦ Shifting thinking◦ Time management
◦ Learning strategies
◦ Psychological factors
◦ Self awareness and self regulation
◦ Emotional regulation
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Definition of UDL
◦ Universal Design for Learning is a framework to improve and optimize teaching and learning by rethinking the environment.
Neurological Foundation of UDL: Networks of the Learning Brain
Recognition StrategicAffective
The “Why” The “What” The “How”
Purposeful, proactive teaching and learning aligned with brain science (see handout)
UDL Principles
Purposeful, proactive teaching and learning aligned with brain science
UDL Principles
Analyze the Teaching and Learning Environment
KnowledgeWhat are the essentialconcepts?What is inclusive? Exclusive?
InstructionHow can the concepts be taught?What are the desired outcomes?
LearningWhat are some ways the learner can process information and express the outcomes?
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Sample Solutions
for Barriers to
Success
Videos with CC
Text to speech
Videotape
Smartpens
Speech to text as a tool to write
Notes uploaded to computer with voice output
Routinely use 14-pt font
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SEE HANDOUT
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Step 1: In small groups, pairs or on your own identify one of the scenarios from Sticky note #2 of the opening exercise. (5 minutes)
Step 2: Brainstorm ways to provide multiple means of representation when you approach this topic for discussion. (15 minutes)
Step 3: Enter your results on an orange sticky note or the blank UDL guideline sheet provided to you. (3 minutes)
Step 4: Share out (10 minutes)
Group Activity
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Go to Padlet to reference
Sticky note #2
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Step 1: In small groups, pairs or on your own identify one of the scenarios from Sticky note #2 of the opening exercise. (5 minutes)
Step 2: Brainstorm ways to provide multiple means of Expression when you approach this topic for discussion. (15 minutes)
Step 3: Enter your results on a pink sticky note or the blank UDL guideline sheet provided to you. (3 minutes)
Step 4: Share out (10 minutes)
Group Activity
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Think About Teaching and Learning in your Environment◦ Do committees exist that review teaching and
learning?
◦ Is faculty development available?
◦ What resources are available to students?
◦ What is the climate on campus for “struggling” students?
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Identify Collaborators
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Center for Medical Education
• Learning and Executive Function resources
• Technology support orientation• New resident orientation
Academic Support Systems
• Learning and teaching• Curriculum Standards
Committees:
CLOSING
COLLECTIVELY SEEK TO UNDERSTAND THE SCIENCE OF LEARNING AND ENGAGEMENT;
SHIFT FROM THE VIEW THAT SOME LEARNERS HAVE LIMITATIONS TO THE VIEW THAT SOME METHODS AND MATERIALS HAVE LIMITATIONS;
THERE IS NO AVERAGE…ONLY A GREAT DEAL OF LEARNER VARIABILITY.