Community Business Intelligence Project
Full Roll-Out Implementation Kick-Off HSPs with Validated VendorsDecember 2013
Agenda
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• Introductions• CBI Project Overview, Objectives, and Scope• Technical Overview• Privacy and Security Overview• Implementation Overview• Questions• Next steps
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CBI Project TeamName Organization Role
Mohamed Badsha Reconnect Mental Health Services
Project Sponsor
Jennifer Wilkie Reconnect Mental Health Services
Director of I.T. and Shared Services
Shane Newman Reconnect Mental Health Services
Project Coordinator
Sarah Kuntz Reconnect Mental Health Services
Assistant Project Manager
Marvin Weekes Reconnect Mental Health Services
Assistant Project Manager
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CBI Working GroupName HSP Name Community Sub-sector
Elizabeth Birchall COPA Community Addictions
Jasmin Earle CRCT Community Mental Health
Lana Frado Sound Times Community Mental Health
Colleen Franklin Transition House Community Addictions
Nathan Frias Toronto Central LHIN
Sujata Ganguli St. Clair West Services for Seniors
Community Support Services
Deborah Pal March of Dimes Community Support Services
Yeehua Peng Toronto Central LHIN
Claudio Rocca DATIS Community Addictions
Charles Shamess Fife House Community Support Services
Noel Simpson Regeneration CS Community Mental Health
CBI Project Background
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• In 2012, the Toronto Central LHIN determined the need for a business intelligence solution• The CBI Reference Group was formed to:• Recommend the scope of the CBI Tool • Identify the required data elements• Determine an appropriate tiered approach
• The TC LHIN supported the recommendations
CBI Project Objective
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Improved data quality and reporting will:• Increase decision support capabilities• Enhance key functions of planning and system
management• Serve as a foundation for organization, sector and system
planning and performance• Provide benchmark reporting to Community Health Service
Providers (HSPs)
The Community Business Intelligence (CBI) Project will enhance Community Sector data quality and reporting
CBI Project Scope
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Community Support Service
(CSS)
Community Mental Health
(CMH)
Community Addictions (CA)
Central Data Repository
Reporting Tool
Standardized Report and Query Tool for TC LHIN and HSPs
Individual health records and viewing of
personal health information
In Scope Out of Scope
CBI Tiered Approach
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Demographic (Name, DOB, Age, Gender, etc)
FC (Referral, Admission, Initiation, Discharge dates, etc)Existing data in client management system and as reported in MIS/OHRS, CDS, and DATIS only
Community Sector demographic and
service utilization data by functional centre (FC)
CBI data elements linked to hospitalization records (ICES, CIHI, etc)Hospital utilization data
CSS – interRAI preliminary screener, interRAI CHACMH – OCANAddictions – ADATAccess hubs – Access 1, CASH, RM&R
Common assessment and access hubs data
Additional data elements identified as required through sector consultation
Additional data elements
Current State
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Community Support Service
(CSS)
Community Mental Health
(CMH)
Community Addictions (CA)
HSP 1 HSP 2 HSP 1 HSP 2 HSP 1 HSP 2
Reporting (OHRS/MIS, CDS, DATIS, TC LHIN, etc)
Client A Client A Client A Client A Client A Client A
• Limited capacity for analysis and reporting
• No ability to track client(s) within or between sectors
• Inconsistent data quality
• Duplicate reporting
Future State
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Client A
Community Support Service
(CSS)
Community Mental Health
(CMH)
Community Addictions (CA)
HSP
HSP
HSP
HSP
HSP
HSP
• Ability to track client(s) through the system
• Understand service utilization and capacity across sectors
• Enhanced data quality based on consistent definitions and fields
CBI vs. IAR
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• CBI Tool is an aggregate reporting tool that :–Collects demographic information (IAR shows
assessment record data)– Is for use at the HSP and LHIN level (IAR is for
use at the client level)–Has cross sector and query reporting
capabilities–Will ultimately link to other data sets
Central Data Repository
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• DATIS was endorsed by the CBI Working Group to be the central data repository because it:–Holds Community Addictions data already– Is a non-profit (provincially funded)–Meets project privacy and security
requirements –Has an existing relationship with ICES – Already has infrastructure in place (repository,
dashboard for reporting, etc)
Data Elements
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Data elements collected for CBI Tier 1 include:• Demographic information • Functional Centre information• Admission informationNo additional elements are required to be collected by HSPs in order to participate
What about Community Addictions (CA) HSPs?
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Being that data from CA HSPs already resides within DATIS, the CBI Project looks different for them:
• For CMH and CSS HSPs, data is transferred directly from your CMS to the CBI database using CBI web service client
• For CA HSPs, data is transferred from the Catalyst database within DATIS to the CBI database
• Both collect the same data and adhere to the same privacy and security requirements for data transfer
Privacy and Security
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Privacy and security measures include:• DATIS is a Health Information Network Provider • Privacy Impact Assessment (PIA) and Threat Risk
Assessment (TRA) on the DATIS physical environment• Privacy and Data Access sub-group to oversee HSP
sharing agreement, privacy & security and appropriate policies
• 3rd party legal review of HSP and vendor agreements
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CBI Test GroupHSP Name Vendor Community Sub-sector
COPA DATIS Community Addiction
CRCT Roxy Software Community Mental Health
CTYS Computing Desire Community Mental Health
Les Centres d’Accueil Heritages
Nesda Technologies Community Support Services
Reconnect Mental Health Roxy Software Community Mental Health
Regeneration CS OSCAR - CAISI Community Mental Health
St. Clair West Services for Seniors
Canesto Community Support Services
Transition House DATIS Community Addiction
WoodGreen Community Services
Canesto Community Mental Health and Community Support Services
HSP Activity
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• Review ESPA signing guide and sign ESPA
• Review Implementation Checklist and Activity Tracker
• Review HSP Testing and Validation Guide
• Complete HSP Testing
• Complete HSP Go Live
Vendor Activity
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• Ensure build CBI XML schema according to specifications is complete
• Complete Vendor Testing and Validation
• Support HSP Testing and Validation
• Support HSP Go Live
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CBI Support
• Website tcii.reconnect.on.ca– FAQ document, testing and validation documents,
agreements, etc• Single point of contact
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Tier 1 Data ElementsItem Definition
First Name First name provided by client
Last Name at Birth Last name on birth certificate
Last Name current Last name provided by client
Middle Name
Date of Birth
Age Client provided age
Gender Client provided gender
Org ID Connex ID provided by the ministry
Client ID The value that uniquely identifies a client within a software and agency records
Health Card Number
Address
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Tier 1 Data Elements (con’t)
Item DefinitionPhone Number
Postal Code Canadian postal code of residence
LHIN of Residence provided LHIN in which the client resides
Functional Centre MIS Definitions
Date of referral into a functional centre
The date the HSP is aware of a client referral into a functional centre.
Date of admission into a functional centre
The date the HSP registers a client into a functional centre.
Date of service initiation into a functional centre Service delivery start date within a functional centre.
Date of discharge from a functional centre
The date the HSP deregisters a client from a functional centre.