2017No 55 Ground Floor, Kings Court, Port Elizabeth
041 366 1970
www.entecom.co.za
COMPANY
PROFILE
CONTENTS
12
3
5
HistoryAbout us
Our Services
Our Vision & What makes
us different?
6 Our Company Team
4 Detailed Services
12 Client Feedback
16 Contact us
HISTORYWe are a food safety and quality training and consultancy service provider
dedicated to toughening the local food economy by improving food safety
and quality standards, thereby strengthening trade on the local market
and enabling export opportunities on the global market.
Our mission at Entecom is to improve food safety and quality standards
across the food chain, firstly in our own country, and then expanding our
services into other African countries.
Founded in 2005 by Janice Giddy with the purpose of serving the fishing
industry in the Eastern Cape to comply with EU HACCP requirements, the
company has since franchised and now serves the entire food chain across
all regions in South Africa.
Entecom has experienced significant growth as a result of the passionate
entrepreneurs who have joined the Entecom family as franchisees and are
dedicated and committed to our mission to improve food safety and quality
standards and help the companies we work with do things smarter.
A more dedicated team of experts is hard to find. We believe in changing
the way people think about food safety and quality through our dynamic
innovative approach influencing behaviours and making employees and
systems work smarter, thereby instilling a quality culture that is entrenched
in the daily decision making process.
COMPANY
COMPANY HISTORY1
ABOUT US
ABOUT US2
A diverse skill set make up this dynamic team of food safety and quality
experts. This is a talented team of facilitators and consultants who
understand the pressures the food industry faces, and who are ready to offer
a solution to any food safety challenge.
Entecom is a fully accredited training provider registered with FoodBev
SETA, offering a wide variety of customised workshops and accredited skills
programmes. Training is offered from shopfloor to senior management in
multiple languages and designed around your organisation’s requirements.
Passionate facilitators ensure that training is relevant, practical, engaging
and at times even mind changing. Building relationships and empowering
employees with the knowledge, mindset and skills needed to strengthen
food safety and quality systems, brick-by-brick, day-by-day, thereby
contributing to the South African economy at large, is what motivates this
team.
"Our
passion for
Food
Safety and
Quality is
simply
infectious"
PAPERLESS
SOFTWARETRAINING
Use expert advice to ensure a successful certification outcome
Excellent track record
Multiple languages
Consultants are trained Food Safety auditors with experience in
the food industry
BENEFITS
We map out the journey of your Food Safety and Quality management system implementation
and help you implement the requirements from basic compliance, through to GFSI, FSSC
22000/BRC/ISO 9001 certification. We make your journey achievable in a shorter time frame,
using a proven consulting methodology, with an excellent track record.
OUR SERVICES3
CONSULTING
FSSC 22000
BRC
GFSI (Basic and
Intermediate)
ISO 22000
ISO 9001
GLOBAL.G.A.P.
OHAS 18001
ISO 14001
Coaching and mentoring
Maintenance support
services
Hygiene audits
Precertification audits
SMETA audits
Accredited Skills
programmes
From Level 1-5
Customized workshops
Wide variety
Multiple languages
Flexible delivery options
Innovative
Fun
Interactive
Videos
Case studies
Workplace assessments
A cloud-based software
system
Paperless solution
A powerful management
tool
Ensures system integrity
Improves efficiency
Endless reporting
possibilities
Integration with OHAS, HR
and other management
systems
OUR COMPANY SERVICES
DETAILED SERVICES4
ACCREDITED TRAININGCOURSE NAME DAYS NQF CREDITSBasics for Food HandlersBasics for Food Handlers (Kitchen Staff)
Compile a HACCP StudyGood Manufacturing Practices
HACCP for Fishing CompaniesHACCP for Supervisors
Internal & Supplier Auditing (FSMS)
Implement a Food Safety Management System (FSSC 22000)
22
533
4
5
5
22
411
3
4
5
1313
3217
2519
3139
NON-ACCREDITED TRAININGCOURSE NAME DAYS NQF CREDITSAllergen Management
Basic Hygiene AwarenessBRC Global Standard for Food Packaging
BRC Global Standard for Food Safety
Food Defence (Bioterrorism) WorkshopFood Legislation
Food safety for Maintenance WorkshopFSSC 22000 (Food Safety Team & Management)
FSSC 22000 Awareness Workshop (Shop Floor)Good Kitchen Practices
Good Storage & Distribution Practices
HACCP- The 12 Stages
High Care/ High Risk Facility RequirementsIntermediate HACCP for Fishing
Internal Auditing Principles and MethodologyImplementing GLOBALG.A.P.
Introduction to Microbiology
Prerequisite Programs / GMP / ISO TS 22002Root Cause Analysis
Supplier Quality Assurance Workshop (SQA)
Food Fraud
TRAINING COURSE INFO:
1
0.53
31
1
131
1
1
11
3
211
1
111
4
14
43
3341
1
233
3431
2
44
4
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OUR VISION5
OUR VISION
Our vision is to be the “go-to” Food Safety Training and Consulting company in Africa, by raising food safety and
quality standards in the food chain, using innovative, practical and customised solutions that will create value
for our customers, partners and company.
WHAT MAKES US DIFFERENT?
Offices across all regions in South Africa
Training and Consulting in multiple
languages
Trained lead auditors with experience in
the food industry
Excellent track record
Flexible training delivery
Course customisation
System Maintenance packages
Tempo Paperless Software Solution
Coaching & Mentoring for your Food
Safety Team
OUR COMPANY TEAMHEAD OFFICE - PORT ELIZABETH
Managing Director
Marketing Co-ordinator
Janice is the Managing Director of the ENTECOM
franchise and has a B.Sc (Nature Sciences). She
founded Entecom in 2005 and since then together
with her team, have expanded Entecom from the
Eastern Cape across all regions in South Africa.
Janice Giddy
Tanya Krause
Tanya is a new addition to the
Entecom family as a telesales and
marketing co-ordinator. Those that
are fortunate enough to cross her
path, will find Tanya a lively, bubbly
personality, oozing fun and charm
and always willing to go the extra
mile.
Accountant Training Administrator
Selmarie Wessels Rika Bouillon
Selmarie joined the Entecom team in
2015, with 8 years' practical
bookkeeping experience and 3 years
secretarial & financial administration.
She has an NQF6 certificate in Small
Business Management as well as a
Bookkeeping and a Value Added Tax
certificate from UNISA.
Rika has 8 years’ experience as an
Industrial Inspector / Senior
Administration Clerk with the
Department of Labour. Rika is
responsible for admin functions and
training coordination. Rika is one of
those scarce individuals who loves
admin and thankfully she manages
the admin function with a
no-nonsense attitude that keeps us
all on our toes.
OUR COMPANY TEAM6
Brett holds a B.Com Honours CA (SA) qualification
and has a post-graduate Diploma in Financial
Planning CFP®. He has been involved in various
business entities for more than 20 years and
currently heads up business support and
entrepreneurial development at Entecom.
Brett Giddy
Operations Director
OUR COMPANY TEAM
OUR COMPANY TEAM7
PORT ELIZABETH
Managing DirectorMarketing & Sales Manager
Janice is the Managing Director of
the ENTECOM franchise and has a
B.Sc (Nature Sciences). She
founded Entecom in 2005 and
since then together with her team
have expanded Entecom from the
Eastern Cape across all regions in
South Africa.
Janice Giddy Clarice Oelofse
Clarice is the Marketing & Sales
Manager of this dynamic team
and holds a B.Tech Marketing
Management (NMMU). She always
has a warm smile, takes the time
to listen and genuinely cares for
and nurtures every client.
Consultant & Facillitator
Consultant & Facillitator Freelance Facilitator
Richard Jackson
Mthokozisi Nkosi Azelle Janse van Rensburg
Richard has a National Diploma in
Food Technology from Cape
Peninsula University of Technology,
cum laude. Richard assists clients
with the implementation of Food
Safety Management Systems,
coaches and mentors food safety
teams and is an enthusiastic,
dedicated and talented facilitator.
Azelle has 18 years’ experience in the food and
beverage industry. She is currently a freelance
facilitator, assessor and moderator registered with
FoodBev SETA. Anzelle also thoroughly enjoys
facilitating our Food Hygiene awareness and GMP
courses.
Mthokozisi, or MT, studied B.Sc(Hons) Agriculture
specializing in Food Chemistry and Technology
(University Of Pretoria) , Business Management and
Administration (Regent Business School and
MANCOSA) as well as Marketing Management (UNISA).
MT just loves working with people and is dynamic
facilitator who motivates and influences staff to think
differently about food safety.
OUR COMPANY TEAM
OUR COMPANY TEAM8
EAST LONDON
Franchise Owner
Angela has owned the Entecom East London Franchise since 2009. She has a Bachelor of Technology degree in
Environmental Health, cum laude. This incredibly talented lady who knuckles down and gets things done without a
fuss, is often described as the best facilitator they have ever heard. Her relaxed but professional approach ensures that
her clients feel less stressed and more in control when facing audits.
Angela Jordan
Franchise Owner Franchise Owner
Rolf UysEstee de Villiers
Rolf is co-owner of the Tshwane
and Western Cape Franchises. He
holds a B.Sc.Honours degree from
UOFS and a MSc. Food Science
degree from the University of
Stellenbosch. He joins us after
being manager of Africa, Middle
East and Europe at AIB
international. The AIB
appointment included food safety
auditing and training in more than
60 countries over a 15 year period.
He is fast becoming a legend in the
food industry.
Estee completed a B.Sc. Food
Management and Hospitality degree
from the University of Pretoria. She has
worked for several high profile FMCG
companies in the bakery and
convenience food industries and has
experience in R&D, Production as well
as the the Implementation and
maintenance of Food Safety & Quality
systems.. Estee is a Qualified Lead
Auditor in Food Safety Systems and has
a flair for IT systems.
TSHWANE
Consultant & Facillitator
Karel is a qualified food
technologist with over 20 years’
experience in the food
manufacturing industry, where he
held various positions as Factory
Technologist & QA Manager.
Industries include extruded maize
snacks, powdered drinks, fish &
seafood, specialty deli meats, pet
food and prepared & packed
vegetables/ salads/ party foods for
Woolworths.
Karel has a working experience in
the following food safety standards
(AIB/ BRC/ FSSC 22000),
Karel Pretorious
Louis holds a LLB degree and is the Operations
Manager and Facilitator of the KZN branch. He has
been involved in various consulting and employer’s
organizations and specializes in Labour Law; Human
Resources systems, processes and Health and Safety
training and consulting. With his understanding and
practical experience with labour legislation Louis is
responsible for all labour advice and consulting,
training and assistance to clients in KZN. Louis has
been instrumental in the development of the HR and
Health and Safety Modules in our Tempo compliance
software with continual updates and assurance of
best practices. Louis also conducts Ethical Trading
SMETA / Sedex and HR / Labour GAP audits.
OUR COMPANY TEAM
OUR COMPANY TEAM9
KWAZULU NATAL
Franchise Owner
Vuyo has a B.Sc (Microbiology, Biochemistry and Psychology) and has
over 19 years’ FMCG experience in the pharmaceutical, cosmetics and
food industries. A Qualified Trainer and Assessor she is a dynamic and
popular motivational speaker. An advocate of paperless systems and
ambassador of the Tempo Compliance Software Vuyo has a flair for
customization with simplicity and practicality.
Vuyokazi Sidelo
Consultant & Facillitator Business Development Consultant
Louis Kruger Janice Thomas
.Janice has a B.Soc Science MLL in Labour Law /
Industrial Relations. She has extensive knowledge
and experience in compliance and compliance
systems in Quality, Food Safety, Health and
Safety, Human Resources and Ethical Trading. She
was the founding member of the first consultancy
company in 1998, now incorporated under
Entecom. She is the Project Manager for the
implementation of Tempo software in numerous
companies, including Pioneer Foods – Groceries.
Client liaison for all medium to large clients. Janice
has energy and enthusiasm that motivates all of
those that are privileged to work with her.
OUR COMPANY TEAM
OUR COMPANY TEAM10
WESTERN CAPE
Franchise Owner Operations DirectorIndependent Consultant & Facilitator
Aileen studied Molecular Cellular
Microbiology at the University of
Stellenbosch. Her experience in the
food industry includes working in
research and development, quality
control and quality assurance.
Aileen is a perfectionist with a keen
eye for detail. Nothing but the
absolute best is good enough for
those clients who work with this
dynamic lady.
Aileen Uys Rolf Uys Anzelle Spreeth
Rolf Uys is co- owner of the Western
Cape franchise. Together with
Aileen, his wife they make a
formidable team. His full profile is
shown under the Tshwane franchise
of which he is also a co-owner.
Anzelle studied B.Sc Microbiology
and completed her Honours
degree at the University of
Pretoria. Anzelle has an unusual
combination of skills and gets
difficult things done. Those clients
that work with her know
instinctively that they are in good
hands and that she keeps her
promises.
Franchise Owner
Mthokozisi Moyo
Mtho has experience in 3rd party auditing in ISO 9001, ISO
14001, OHSAS 18001 and Food Safety. He was instrumental
in the successful implementation of HACCP, ISO 14001 and
the Coca-Cola management systems at Delta Beverages.
He has qualifications in Applied Chemical Technology,
Quality Assurance Diploma, Management Development
Program and a B.Com. He is also a qualified Lead Auditor
in ISO 9001, ISO 14001, OHAS 18001 and HACCP.
GAUTENG WEST
Dumisani Mnkandhla
Consultant & Facillitator
.Dumisani holds a B.Sc (Hons) in Applied Biology and
Biochemistry and an M.Sc in Biochemistry from
Rhodes University. He has 6 years’ experience in the
food industry & 4 years in scientific research. He has
been trained in the implementation of FSSC 22000
and is a qualified ISO 22000:2005 lead auditor.
OUR COMPANY TEAM
OUR COMPANY TEAM11
MPUMALANGA
Franchise Owner
Gerda Britz (M.Sc Microbiology) is the owner of the Mpumalanga franchise. Her M. Sc was conducted at the
University of Pretoria. She has over 10 years’ experience in the food industry as a lab technician, researcher, auditor
and quality control. Some may describe her as very quiet, but we know Gerda just hates to waste time talking when
important things need to be done. She is guaranteed to surprise you with her understanding and insight when faced
with a challenge that is never too big to handle.
Gerda Britz
Franchise Owner
Christine Rammutla
Christine has B.Sc Agriculture - Food Science degree from the University of the Free State and a diploma in Packaging
Technology from the Institute of Packaging Technology SA. She has also completed her ISO 22000 course and
training in GMP, HACCP and ISO 17025. Christine has more than 8 year' experience as a food scientist. She has
experience in food chemistry, quality assurance, product development, agro-processing training. A gifted
facilitator, Christine is most comfortable teaching her favourite subject; food safety, food safety and more food safety.
LIMPOPO
CLIENT FEEDBACK
CLIENT FEEDBACK12
"Entecom assisted us to setup our food safety system,
guiding us through the initial stages of implementing
Good Manufacturing Practices, and continues to assist
with the ongoing implementation of the programme,
coaching us through the steps of HACCP. The very able
team keeps us up to date with new legislation and
requirements. Entecom still assists us with preparing for
our annual audits and with the implementation of
corrective actions for any findings by the external
auditors”
- John Vieira, Greenshields Bakery
“This letter serves to confirm that Gerda Britz, owner of
franchise business Entecom Mpumalanga
worked as a consultant at Siyakhula Foods for the
production side (Mlanga foods) in Nelspruit from
October 2015 till December 2016.
She was responsible for the Implementation of ISO
22000:2005 which involved the following:
HACCP study, mock recall, assist in maintaining files up
to date, internal auditing etc. Her performance
was excellent.”
- Nokuthula Mdhladhla, Siyakhula Foods
“ TEMPO has given us a new and improved way of
managing our quality systems, it has taken us out of our
comfort zone and forced us to think out of the box and
also showed us ways of changing the mind sets and
allowing the accountability of work to be distributed
across various departments. Turnaround time of work
requested to be done by TEMPO staff is like “lightning” it
happens so quickly and if it can’t we will always receive
feedback with reasons why. The friendliness of the staff is
amazing they are great and it is so motivating to work
with them.”
- Tanya Gentry, Irvin and Johnson Limited
CLIENT FEEDBACK
CLIENT FEEDBACK13
"Thanks to Entecom I am now in a position to say that I
have grown and improved my HACCP knowledge.
Following their advice and training, my workers have
also grown personally - my workers & I have a better
understanding of hygiene practices. Their assistance
has ensured the growth of Shamrock Pies and their
support has improved my confidence as a manager.
Angela's visit to Shamrock Pies was also very
informative - she is very knowledgeable, professional
and very helpful and has experience on the food
industry I found invaluable. I would definitely
recommend Entecom to others whom require training
in the food safety industry and look forward to any
further dealings with Entecom in the future."
- Bertie Cavanagh, Sharmrock Pies
“ At MONTEGO PET NUTRITION, we have utilized the
expertise of ENTECOM as consultants with the
implementation of our FSSC 22000 food safety
management system.The professionalism, passion,
honesty and experience that Janice and her team brought
to our implementation phase was overwhelmingly
impressive and their assistance played an important part
in MONTEGO PET NUTRITION obtaining FSSC 22000
certification in October 2015. The accredited HACCP
training they provided, was carefully prepared for the
specific target group, from Directors to General Workers.
The training was informative and interactive. Their
competence and presentation skills is superb as well as
their knowledge of food safety. ENTECOM assisted us
with Pre-certification Readiness Audits and provided us
with valuable advice and assistance prior to our audits.
Furthermore, they assisted us with the implementation of
the FSSC 22000 Additional Requirements and informed
us continuously of any amendments to the FSSC 22000
standard. I will recommend ENTECOM to assist any
company, who is serious about implementing a solid food
safety management system, due to their outstanding
assistance and professionalism."
- Klaas Wentzel, Montego
CLIENT FEEDBACK
CLIENT FEEDBACK14
“Gerda Britz of Entecom assisted Bronpro Processors (Pty) Ltd
on numerous occasions with its food safety management
system. This includes training, and gap analysis for FSSC
22000. Training courses present were: HACCP for Supervisors,
How to Compile a HACCP Study and Implementation of FSSC
22000. Course evaluations and standard of the FSSC 22000
gap assessment were excellent”
- Annatjie Luttig, Bronpro Processors Wilgenhof Farm
"The Tempo systems aided in managing Standard Operating
Procedures as well as integrating the injunctions from each of
the quality and operating standards as mentioned above as
ways of working so that compliance to the standards was
consistently adhered to. This made the process of external
auditing facile and delivered excellent scores through
completeness and integrity by way of use of the Audit Master
module.The Tempo systems helped build training and induction
procedures with document management systems that were
signed off and had Task automatic prompts for ensuring
complete workflows by way of the Document Management
module and Management System. I can recommend the Tempo
systems as of excellent proficiency and professionalism."
- Ryan T Ponquett, President of SAAFOST
“Thanks again for the superb training, and GAP analysis, - we
learned a lot, and Rolf’s help was excellent!"
- Nelia Janse van Vuuren, Season to Season
"Our FSSC 22000 audit went very well. Thank you very much
for all the assistance received from you throughout the year.
You really provide the best service and it is really much
appreciated!"
- Mariska Neethling, Pioneer Groceries
CLIENT FEEDBACK
CLIENT FEEDBACK15
"This testimony serves to confirm that 12 of Venco’s staff
members attended the HACCP for Supervisors -
09SP0002430401903/0 course.
The training enabled the staff members working in
Production, Warehouse and Quality, to apply the HACCP
methodology across the board and allowed for a heightened
sense of awareness regarding possible hazards that may
occur along the entire process of receiving, processing,
packaging and storage. The training also provided the
necessary tools for the Food Safety Team to perform their
duties adequately."
- Claire Barnard, Venco Fruit Processors
CONTACT US16
HEAD OFFICENr 54 Kings Market, Kings Court, Buffelsfontein Road
Walmer Heights, Port Elizabeth, 6070
T: 041 366 1970/80
F: 086 232 7267
C: 084 596 3369
KZNOffice Block C Bellevue Campus, Bellevue Road,
Kloof,
T: 031 717 2730
C:072 7625687 / 082 371 9336
WESTERN CAPE18 Ailsa Circle, Atlantic Beach Golf Estate,
Melkbosstrand, 7441
T: 082 829 2226
F: 086 770 9997
TSHWANE987 Florianne Street, Pretorious Park, Pretoria, 0018
T:Estee 082 824 7712 / Rolf 0824514978
F:Estee 086 459 1174
E: [email protected] / [email protected]
GAUTENG WEST37 Marabou, 1 Marabou Avenue, Randpark Ridge, 2169
T: 083 441 9333
F: 086 627 6089
MPUMALANGA10 Amajuba Street, Dennesig, Middelburg,
Mpumalanga, 1050
T: 013 245 1085
C: 084 422 4773
F:086 685 2621
EAST LONDON16 Vincent Place, Vincent, East London, 5247
T: 043 726 1402
C:084 701 0478
F: 086 665 4435
LIMPOPO2nd Cul-Desc Street, Ivy Park, Ext. 17, Polokwane, 0699
T: 082 849 3502
F: 086 600 9450
CAPE TOWNWestlake Business Park
Unit 2, Bell House, Bell Crescent
Westlake Business Park, Westlake, 7945
Postnet Suite 154, Private Bag X26, Tokai, 7966
South Africa
T: 021 201 1716
www.thecompliancecompany.co.za
DURBANOffice Block C Bellevue Campus, Bellevue Road,
Kloof, 3610
T: 031 717 2730
www.thecompliancecompany.co.za
www.temposoftware.net
