Complexity Step

Structure type Role set example

1. Little and Simple Centralized HR with few different roles

HR manager, Admin

2. Volume Step1 Centralized HR with more differentiated roles

CHRO, Admin, HR Specialist/s, HR Generalist/s

3. Volume Step 2 Centralized HR with added structured HR Competence Center

CHRO, Admin, Competence Center Office (Teams: reward, recruiting, training & development, ER….), HR Generalists

4. Different BUs Step Centralized HR Competence Center; Decentralized Business HRs (BHRs)

•Corporate HR: CHRO, Admin, Competence Center Office;•BHRs

5. Multiple Sites Step Corporate HR; Regional/ Country/ Site people support

•Corporate HR;•Regional/ Country/ Site HR: max Volume Step 1-like

6. Max Complexity (Volume, Business, Site)

Matrix Structure •Corporate HR;•BHRs;•Regional/Country/ Site HR (max Volume Step 1-like)