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Consolidating Base Camp
Christopher Daniels QHSSE Director – ASTAD Project Management
By integrating your ISO certifications
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Two items of business
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QHSSE Moment
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A big Thank-you!
Peter Bohan Chairman 2017/2018
Mehboob Reza Vice Chairman 2017/2018
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Objective and Content
Presentation Content:
1. A Recap – Human Behavior is a common
2. The ISO Philosophy
3. Integration at Base Camp
4. Climbing to the summit
Objective:
ASTAD Project Management is progressing
towards an Integrated ISO Certification. This
presentation will communicate our knowledge of
the integration process.
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A recap – Human Behavior
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Human Behaviour is Common
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ABC
An robust ISO regime is an antecedent for the right
Behavior
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Heinreich/Byrd Triangle
Proactively address At Risk Behaviour
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At risk behaviour
Pictorial definition
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S+Q=P
Doha Port Internet
HSE
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The ISO Culture
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ISO
Formed in Geneva Switzerland in 1947 as a UN Agency
162 member countries
Promotes Worldwide Proprietary, Industrial and Commercial Standards
20,000 standards
The use of standards aids the creation of products and services which are
safe, reliable and of good quality
The standards help businesses to increase productivity while minimizing
errors and waste
The standards facilitate companies to enter new markets and assist in the
development of global trade on a fair basis
The standards also serve to safeguard the Client’s and ‘End Users’
products and services
Enable products and services from different origins to be directly
compared
Related standards:- ISO9000, IS014000, ISO22300, ISO27000,
ISO31000, ISO45000
International Organization for Standardization
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ISO
1. Maintain a focus on the ‘Interested Parties’ (Customer)
2. Leadership Commitment
3. Engagement of People
4. Process/Risk based Approach
5. Continuous Improvement
6. Evidence Based Decision Making
7. Relationship Management
Seven principles
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Continuous Improvement
The ISO standards are structured to promote ‘Plan,
Do, Check, Act’ (PAS99:2012/ISO Guide 83)
QHSE Planning 5. Leadership 6. Planning
QHSE Assurance 7. Support 8. Operations
QHSE Improvement 10. Improvement
QHSE Control 9. Performance Evaluation
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ISO45001 enables Integration
Compare the clauses of the standard
Requirement ISO9001:2015 ISO14001:2015 ISO45001:2018
Leadership and Commitment
5.1 5.1 5.1
Policy of the Management System
5.2 5.2 5.2
Objectives of the Management System
6.2 6.2 6.2
Documented Information
7.5 7.5 7.5
Internal Audit 9.2 9.2 9.2
Management Review 9.3 9.3 9.3
Continual Improvement 10.2 10.2 10.3
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Consolidating Base Camp
Different teams will have different approaches to
‘the climb’
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Climbing as one team
Using common processes and objectives to push
for the summit as one team
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Operational Benefits of Integration
Project Management
Triangle
Productivity
QHSSE
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Operational Benefits of Integration
Above and beyond Productivity
1. Heightened Organizational Reputation/Ranking
2. Pre-qualification for Tier 1 business
3. The organization will attract a higher standard workforce
4. ‘One Language – One Footprint’
5. Lower cost for ISO certification
6. Organizational ‘silos’ are removed to be replaced by a ‘business
process’ approach
7. More efficient and more effective achievement of Organizational
Objectives
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The Integration
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QHSSE or QHSE Four or Five Elements – The logic remains
Primary Secondary
Quality Documentation/Information
Health Welfare
Safety Emergency Preparedness
Environmental Security
Primary Secondary
Quality Documentation/ Information
Health Welfare
Safety Emergency Preparedness
Security Logistics
Environmental Sustainability
Cost
Time
QHSSE
Scope
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QHSE Policy
One integrated policy
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IMS Manuals
The IMS Manual scopes out the IMS
IMS
Quality HSE PgM/PM Design
BIM
CDM
VE
RAMS
Construction
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IMS Procedures
Common to Quality, Health & Safety plus
Environmental Management
1. IMS Risk Management
2. IMS Training, Awareness and Competency
3. IMS Audit
4. IMS Control of Non-Conformance & Corrective Action
5. IMS Performance Reporting, Management Review and
Continuous Improvement
6. IMS Communications
7. Site QHSE and Welfare Inspection/Assessment
8. QHSE Incident Management
9. IMS Knowledge Management
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Auditing
Adopt a risk based approach to auditing
where the risk register drives the audit
plan/scope of audit
The line of questioning during the audit is
process driven
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Inspection/Assessment
A ‘five star’ site assessment program
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Performance Reporting
Against the QHSE Performance Objectives
Integrated Reports
Environmental
Operational Health and
Safety
Quality
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Green Hat Culture
Promote a common identity for QHSE
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The Climb
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PDCA
ISO will enable you to improve, but be wary of outsourcing
the integration (at base camp)!
The Leadership must lead!
Promote worker participation in the ISO program - A good KPI
is % staff engagement.
‘Excellence Models’ can facilitate further integration and with
that enable us to climb faster:-
• European Foundation Quality Management (EFQM)
• Project Management Institute (PMI) - OPM3
• American Productivity & Quality Center (APQC)
• Baldrige
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Stage the Ascent
Periodically, look ‘down the mountain’ in order to understand what went well
and what did not go so well……..SWOT
Lessons Learned….
Listen to the feedback from your team
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Best Practices during the Climb
• Effective Communication
• Legislative Compliance
• QHSE Internal Audit
• Promoting the Right Behavior – Lead by Example
• Adopt a distinct branding for the integration program
• Enablers – ‘PESTLE’
• Encourage the Leadership to be involved
• Engagement of the workforce
• Plan to Improve
Building QHSE into our product/services
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Excellence Tools in Construction
Construction Design Management (CDM)
Sustainability
Building Information Management (BIM)
3D Printing
Requirements Management
Value Engineering (VE)
Constructability Review
Reliability, Availability, Maintainability, Safety (RAMS)
Exceeding Expectations
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No Risk - No Gain
Exceeding Expectations!
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Focus on Productivity
‘Staying Safe’ is not enough…….
We must build QHSE into all our
Products/Services in order to enjoy
a excellent outcome!
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At the Summit
The we can celebrate the success!
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And then what…….?
Learn from the experience and
pass on our knowledge for the
next climb……and there are
many mountains to climb..!
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Thank-you