Transcript
Page 1: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Using  Content  Management  

Systems  for  Increased  Sales  

and  New  Products  

Page 2: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Types  of  CMS  !   Proprietary  vs.  Open  Source  

!   Cloud  vs.  Self-­‐Hosted  !   Key  features  for  publishers  

  Mobile  compa6bility  

  Custom  design    Editorial  Workflow  

  SEO  compa6bility    Integra6ons  (Print,  Email,  Social,  App)  

  Repor6ng  

Page 3: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

This  is  not  your  product  

Page 4: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

This  is  your  product  

Page 5: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Your  product  is  changing  !   One-­‐size-­‐fits-­‐all  won't  cut  it  anymore  !   Your  readers  will  expect  you  to  provide:  

  What  they  want    When  they  want  it  

  How  they  want  it  

  Where  they  want  it  

Page 6: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Reverse  Your  Workflow  !   Start  with  digital  !   Build  content  directly  into  CMS  !   Bundle  content  for  publishing  to  mul6ple  channels:    Print    Mobile  

  Email  

  Social    Whatever’s  next  

Page 7: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Reverse  Your  Workflow  

!   Go  from  this:  

!   To  this:  

Content  Crea6on  -­‐>  Layout  -­‐>  Mul6ple  Formats  

Content  Crea6on  -­‐>  CMS  -­‐>  Mul6ple  Formats/Layout  

Page 8: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Make  New  Products  !   Centralized  content  model  

!   Mix  and  match  exis6ng  content  to  create  new  products  

Page 9: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Marke6ng  &  Editorial  &  Produc6on  !   Must  work  together  

!   Who  makes  content  decisions?  !   Who  buys  technology?  !   Who  pushes  the  final  bu`on?  

Page 10: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Astek  Built  Webany  CMS  !   Webany  lives  in  the  cloud  

!   Mul6-­‐channel  publishing    Export  to  Adobe  InDesign  

!   Sophis6cated  editorial  workflow  management  

!   SEO  Built-­‐in  

!   Completely  customizable  content  structure  &  design  

!   State-­‐of-­‐the-­‐art  hos6ng  

Page 11: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley’s  Experience  –  Pain  Points  !   27  Professional  Trade  Journals  

!   Received  an  angry  email  from  customer  

Page 12: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley’s  Experience  !   Federal  Grants  &  Contracts    Why  this  pub  first?  

Page 13: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley’s  Experience  –  Pain  Points  !   Customers  had  no  6mely  access  to  paid  content  

!   Not  enough  space  in  print  !   Marke6ng  needed  the  SEO  rich  content  !   Produc6on  team  needed  ability  to  publish  content  to  print  &  electronic  formats  from  single,  well-­‐edited  source  

Page 14: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley’s  Experience  !   How  do  we  improve  the  customer  experience?  

!   In  2010,  27  micro-­‐sites  were  created  on  Webany  CMS  for  marke6ng  

Page 15: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley’s  Experience  !   In  2011,  we  began  conver6ng  those  sites  into  digital-­‐first  publica6ons    Improved  editorial  workflow  

  Digital  Rights  Management  (DRM)  •  Integrates  with  jCore  •  Paid  subscribers  get  ALL  content,  even  content  they  can’t  get  in  print  or  Wiley  Library.  

•  Go  from  20  sample  ar6cles  to  hundreds  of  ar6cles  and  alerts  and  growing  

•  Free  ar6cles  for  SEO  &  to  en6ce  new  subscribers  

Page 16: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley  Uses  Webany  CMS  !   Customizable  interface  for  each  ar6cle  type  

!   Styles  can  be  applied  directly  from  Webany  interface  

!   Approved  content  published  immediately.  No  24-­‐hour  wait  period  

Page 17: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley  Uses  Webany  CMS  !   Search  Engine  Op6miza6on  (SEO)  

  On-­‐the-­‐fly  by  editors  

Page 18: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley  Workflow  –  Communica6on  !   Authors  &  editors  communicate  from  ar6cle  interface  

Page 19: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley  Workflow  –  Users  !   Custom  permission  types    

Page 20: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley  Workflow  –  Tasks  

Page 21: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley  Workflow  –  Bundling  !   Bundling  interface  

  Shows  cri6cal  info  like  word  count  &  grant  due  dates  

  Easily  group  together  print  issue  content  from  Web  content  

Page 22: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley  Workflow  –  Bundling  

Page 23: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley  Workflow  –  Mul6-­‐channel  !   Mul6-­‐Channel  Publishing  

  Export  to  Adobe  InDesign  

Page 24: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley  Web  to  Print  &  E-­‐reader  

Page 25: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley’s  Experience  –  Results  !   Happier  Customers  

!   Publish  faster    InDesign  Print  Composi6on  2  hours  -­‐>  45  min.  

  ePub  Conversion  45  min.  -­‐>  16  min.  

!   Include  more  grants  

Page 26: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley’s  Experience  –  Web  Stats  

Page 27: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley’s  Experience  –  Results  !   Summary  of  Awesome  

  Quicker  contact  with  customers    More  contact  and  more  content    Top  of  mind    Leads  towards  All  Wiley,  All  the  Time  goal  

Page 28: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wiley’s  Experience  –  Results  !   The  Future  

  People  will  come  to  us  for  all  the  news  for  their  niche  

  The  site’s  archives,  over  6me,  become  deep  and  wide  specialized  databases  

  More  subscribers!  

Page 29: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wordpress  CMS  !   Open  Source  

  Thousands  of  developers  &  plugins  

!   Used  by  55.2%  of  all  the  websites  whose  CMS  we  know    This  is  17.5%  of  all  websites.  (W3Tech)  

!   Originally  for  blogging    Somewhat  limited  content  structure  

!   Integrates  with  several  other  systems  

Page 30: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wordpress  CMS  to  Email  !   MailChimp  Integra6on  

  Mul6ple  plugin  op6ons  available    Rela6vely  easy  configura6on  

  Good  support  

More  info:  h`p://fourblogger.com/wordpress-­‐mailchimp-­‐integra6on-­‐plugin/  

Page 31: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wordpress  CMS  to  Social  Media  !   Twi`er  Plugins  

  WP  to  Twi`er    Tweet  Old  Post    WP  About  Author  

!   Facebook  for  Wordpress  Plugin  

Page 32: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wordpress  CMS  to  Mobile  !   Many  great  responsive  themes  available  

!   Plugins  for  addi6onal  features  

Page 33: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Wordpress  CMS  Communi6es  !   BuddyPress  is  a  powerful  plugin  

!   Custom  private  communi6es  

Page 34: Content Management Systems: Webany for Increased Sales

www.astekweb.com   ©  2012  Astek  Consul6ng  LLC  

Thank  You!  

Andy  Swindler,  Astek  [email protected]  Twi`er.com/aswindler  Twi`er.com/AstekWeb  

LinkedIn.com/in/AndySwindler  

Peter  Sanderson,  Wiley  [email protected]  

Lora  Templeton,  Wiley  [email protected]  

Twi`er.com/leetempleton  


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