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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
My PLE (Personal Learning Experience)/My Cloud LearningAn Alcatel-Lucent University innovationI.N.Kishore
Learning Solutions Business Development – South Asia, Vietnam & S.Korea.
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• About ALU & ALU University
• Paradigm Shift ( Teacher Centric to Student Centric model)
• My PLE (My Personal Learning Experience) Cloud Based Learning Platform from ALU University
• Q&A
Agenda
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Alcatel-Lucent - SUMMARY
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Training Centers
Alcatel-Lucent University
About Alcatel-Lucent University
• Alcatel-Lucent University is the company's premiere organization for continuous learning & professional development, presenting world-class learning opportunities in the areas of product, technical, functional and leadership development.
• The University is a key asset in the company's transformation providing learning interventions to initiate, drive, and support change. We provide solutions globally that enable customers, partners and employees to achieve their strategic business objectives.
OttawaLisle/Naperville
Plano Murray Hill
Mexico City
Sao Paolo
Cairo
Madrid
France
Newport
Vimercate
Antwerp
Stuttgart
Timisoara
Istanbul
Warsaw
St Petersburg
Delhi
Singapore
Shanghai
Sydney
Midrand
Satellite Locations
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — INTERNAL PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION5
ALUniv LEADERSHIP TEAM
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ALCATEL-LUCENT UNIVERSITY MISSION
ALCATEL-LUCENT UNIVERSITYand Customer Feedback
Provide innovative learning solutions that enable our customers and employees to achieve their business objectives and drive profitable growth through continuous improvement.
“…Thanks to Learning Services my customers better utilize the advanced capabilities they have already bought from me…”
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ALCATEL-LUCENT LEARNING SOLUTIONSAT A GLANCE
LEARNING BUSINESS CONSULTING
LEARNING SERVICES FOR PRODUCT ADOPTION
PERSONAL LEARNING ENVIRONMENT
OUT OF THE BOX AND/OR CUSTOM DEVELOPMENT & DELIVERY
COACHING & TRANSITION SERVICES
REFRESH & ENHANCE SERVICES
Troubleshooting, Upgrades, Advanced
CERTIFICATIONBy Product & Role
ALU PRODUCTTRAINING
GENERAL TECHNOLOGY & MANAGEMENT
TRAINING
ASSESSMENT LEARNING SERVICES
Training Services Post-Training ServicesPre-Training
Services
LEARNING ADVISORY Learning
Plan
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FROM A TEACHER CENTRIC MODEL....
.... TO A STUDENT CENTRIC MODEL
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FROM A TEACHER CENTRIC MODEL....
An inability to address new issues: • Professional Excellence vs. compliance• Geographical dispersion of learners
and expertise• Newer generations of learners• Efficient ‘workflow’ learning• Lowering carbon footprint
• Education still follows a very conservative model. Little evolution since old times.
• ‘Technology’ is all about LMS’s: optimizing teacher resources & pushing of e-learning.
• It is fundamentally Teacher-Centric.
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Moving to a Student Centric paradigm maximizes learning impact and efficiency through:
.... TO A STUDENT CENTRIC MODEL
* See PLE research by Graham Attwell (pedadogy proffessor and director of pontydysgu-Bridge to Learning Institute)
Access to Relevant knowledge: index learning assets
(classes, documents,
communities, experts, …) allowing just-in-time access within the ‘flow’ of
the job
A social environment: make expert knowledge
available to everyone allowing
each a path to professional excellence
An immersive experience:
support interactive
coaching and teaching which is ‘better than being
there’ (without the travel)
Learning is not about us (the educators), it is about them (the students)!
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OPPORTUNITY: THE PERSONAL LEARNING EXPERIENCE (PLE)*To enable this paradigm shift, we need a set of Technologies:
Degree of Information Connectivity
Degree of Social Connectivity
Socialenvironment
Immersivelearning
Relevant knowledge
Reaching beyond standard courses, towards professional excellence.
Virtual learning that is “Better than being there.”
Access learning when you need it, where
you need it, how you need it.
RelevantKnowledge
Immersive
Social WebTeacher-
Learning
Centric
* See PLE research by Graham Attwell (pedadogy proffessor and director of pontydysgu-Bridge to Learning Institute)
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MEETING THE CHALLENGE: EDUCATION AS A SERVICE
WWW
server farm
Aggregate
Plugins
Relevant Knowledge
Engine
QoS Access
Immersive Learning
Social Learning
PLE 4PLE 3PLE 2PLE 1
Cloud computing and Carrier Class Clouds are required to enable a low cost personalized access to these new learning technologies for both students and learning providers
E-learning
‘Enterprises can upload their learning content to the cloud based network’
‘Students get access to a full set of learning solutions via the cloud based network’
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VALUE PROPOSITION: LEARNERS
MyPLE
My Tasks
My Labs
My Communitie
s
Video Tools
Students get a Personal Learning Environment suggesting the learning that is relevant to them when and how they need it:
Information sharing : • Small searchable learning objects (LO)
• LO can be reused in different “tracks” for different communities
• ALUniv and external content are LOs
Social learning/communities:• Get help from your peers and help your
peers
• Bridges the gap between the learning objects and the actual job
• Find experts or be recognized as an expert
• Points to relevant and up-to-date content
Other Tools
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VALUE PROPOSITION FOR CUSTOMERSMore business impact and cost reduction
Indirect cost: Travels, leaves…
Direct cost: LMS, teacher…
Corporate cost for learning:• Virtualization of deliveries
• Real estate for class rooms and labs
• Employee travel cost
• IS-IT cost for learning platforms
• Carbon footprint
Cloud Learning
Model
totallearning expense
Business Impact
Business impact:• Efficient “workflow” learning
• Tapping into expertise that cannot be fit in standard courses
Business Impact
TraditionalModel
totallearnin
g expens
e
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LEARNING AS A SERVICE BUILT ON THE CLOUD
Relevantknowledge
Socialenvironment
Immersive experience
Cloud Infrastructure
•Supported by Cloud Infrastructure (in customer premises or hosted by ALU – SaaS)
On-demand self-servicePay-as-you-goUbiquitous network accessLocation-independent resource
poolingRapid elasticityMeasured service
•Third-party learning content
•Micro-transactions or micro-training that cost tens of dollars per transaction, NOT tens of thousands of dollars per transaction
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CLOUD BASED NETWORK.BENEFITS FOR LEARNING SERVICES
CLOUD CHARACTERISTICS On-demand self-service
Pay-as-you-go
Ubiquitous network access
Location-independent resource pooling
Rapid elasticity
Measured service
Cloud-based networks allows for micro-transactions or micro-training that cost tens of dollars per transaction, NOT tens of thousands of dollars per transaction
Micro-training fits to student needs which determine the learning path that predicts the product usage path
Learning consumption in the form of micro-training or micro-
transactions
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My PLE – My Personal Learning Experienceby Alcatel-Lucent University
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My PLE – Video/Demo
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WHY My PLE BY ALCATEL-LUCENT
We’ve developed My PLE for our internal learning needs:
Because the lack of innovation in the corporate learning solutions market
Because we wanted to change the learning paradigm from a Teacher Centric model (optimize teacher resources & pushing of e-learning) …… to a model where the Student is in control of its own learning and progress (personal, social, dynamic, accessible
My PLE has raised great interest in trade-shows
Other companies have embraced My PLE concept for their own learning needs
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My PLE DASHBOARD
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BENEFITS OF My PLE: WHAT IF YOU COULD...
My PLE
Tap into subject-matter
expertise beyond that provided in standard
courseware
Facilitate continuous
learning across
communities of interest
Empower students to drive their
learning and professional development
Engage next generation
with a learning approach
appealing to younger workers
Address geographical dispersion of employees
and expertise
Accommodate different learning delivery & format
options (e-learning, virtual,
videos, simulations, gaming, etc.)
Enable employees to demonstrate
and track competence in
business-critical areas
Make learning investment go farther: reduce
direct and indirect cost
of training
Maximize impact of training: high
degree of content
relevance
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UNIQUE LEARNING
EXPERIENCE
INTRODUCING My Personal Learning Experience(My PLE)
DynamicZero Delay
Proficiency, certification, next suggested learning and self definition of the objectives
Communities 100% Social
Delivered as a service, mobile among devices, upload your own content on the cloud without hw nor sw cost
Recognition, experts are connected, online learning consultancy
Cloud-basedZero Entry Cost
Evolves at the speed of the learner and the company needs (new content, new communities, new business priorities)
Quantified Progress
100% Personal
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OPTIMIZE YOUR LEARNING INVESTMENT
MyPLE does not replace the current learning hardware and capabilities, it just brings value to the company and to the learners
Higher business impact and optimize cost when introducing My PLE:
• Efficient “workflow” learning (time, effort, knowledge available)
• Increase the impact of learning per employee and the result on corporate priorities
Traditional Model
TOTAL LEARNING EXPENSE
BUSINESS IMPACT
My PLE
TOTAL LEARNING EXPENSE
BUSINESS IMPACT
Indirect cost: Travel, productivity…
Direct cost: learning platforms and facilities and support
My PLE
+
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QUESTIONS?
How convenient is proving learning as a service for you?
To what extent would My PLE help you with your key learning issues?
Do you see value in integrating My PLE services into your learning environment?
What is the most relevant feature of My PLE, in your view?
Do you see My PLE as a business enabler application , a cost reduction facilitator or both?
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