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Crowdsourcing the Commons
Heather LesonOctober 19, 2010
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Crisis Commons is a global network of volunteers who use creative problem solving and open technologies to help people and communities in times and places of crisis. Crisis Commons members create organized response events called CrisisCamps.
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• Convener of communities: leverages partnerships and networks
• Leverages collaborative systems, open environments
• Translates needs from Crisis Response Organizations (CROs) to the (Virtual Technology Communities) VTCs and the public
• Provides technical assistance and opportunity for creative problem solving
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What is CrisisCamp?
A group of volunteers who convene to crowdsource information, hack software and brainshare to aid crisis response.
Organized by city or by project.
A merge of hackathon, unconference and think tank.
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2010 activities
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Web Developers
Social Media users
Organizers
Software developers
Emergency Response Planners
GeoCoders/GIS
Communicators
Technologists
Trainers
Project Managers
Translators
UX/UI
Technical Writers
Entrepreneurs
storytellers
Videographers
Academics
lawyers
Researchers
Event Planners
teachers
Geeks
Web designers
Photographers
innovators
SysAdmins
2009: Unconference, 250 people
2010: (8 months) CrisisCamps in 10 countries, +1500 volunteers
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CrisisCamp Toronto:January 23, 30February 13, 27March 13September 3
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CrisisCamp Haiti
• Call to action; global footprint
• Low barrier to entry; replicable
• Recognized by CROs and VTCs
• Focus on mapping, missingpersons, language and search
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What was created?
Who were some collaboration partners?
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Ushahidi is a volunteer technical community. They lead the response with Pakreport.org for the Pakistan Floods.
CrisisCamps held a Global Marathon on September 3-5, 2010. We collaborated with the Pakreport team and learned how to submit reports.
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Pakreport.org
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Crisis Response Teams and
Volunteer Technical Communities are talking about how we can collaborate and crowsource.
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Crisis Congress
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ASCII art 3D gaming
BrainsharingAid crisis & disasterresponse
Evolution takes time. But, what if?
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Lessons Learned
• Crowdsourcing across multiple timezones
• Software development vs. info management
• Collaboration and brainstorming
• Toolsets
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Global Collaboration
• Team needs Central Dispatch by Timezone, Topic
• Know your community strengths and weaknesses
• Prepare for volunteer engagement, management, training and diversity
• Do a test run, do it again, fire drill
• Document, follow-up, analyze
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Choose your tools
• Collaboration scratch pad
• Documentation space
• Storytelling
• Chat space
• Maps and open source tools
Then, Delegate and Share
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Crowdsourcing TipsUse Less:• Mailing lists, forums and ticket tracking
• Conference calls
Use More:• Skype group chat
• Google Docs
• Internet Relay Chat (IRC)
• Blogs
• Wiki, Youtube, Slideshare and on and on
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Crowdsourcing using Free Open Source Software
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Skills and VTCs
•Ushahidi or Crowdmap
•OpenStreetMap
•Sahana Foundation
•CrisisWiki
•Tweak the Tweet
•Frontline SMS
•Swift River
YOU• Search, Mapping, Social Media
• Mapping, Research
• Wiki, Research
• Social Media Outreach: Tweet, Blog, Video, screencast and more
• Organization, Blogging, Search
• Software Development
Volunteer Technical Communities /Tools
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Crowdsource Tools for Communities
• Ushahidi – server install
• Crowdmap - virtual
• OpenStreetMap -virtual
• Swift River –server install
• Tweak the Tweet –server install
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How can you use crowdsourcing in your community?
Crowdmap (an Ushahidi product)
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Crowdmap allows you to...
•Collect information from cell phones, news and the web.
•Aggregate that information into a single platform.
•Visualize it on a map and timeline.
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CrisisCamp London (UK) for Pakistan Floods
Tell your own story
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Crowdmap Tips
Use Web Form or
your own Survey Form
+
Dispatch, Report review team
+
Active Crowdmap
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Pictures by Tdavidson, Spike, Brian Chick, Pedro Fuentes, and Darlene Parker