Download - Cutting Cost with BizTalk Server
Microsoft BizTalk Server: Spotlight on Cost SavingsName: Sudhir HasbeTitle: Sr. Product ManagerMicrosoft Corporation
Agenda
• Challenges Facing Businesses• What Is BizTalk Server?• How to Cut Costs with BizTalk Server
− Maximize Long-Term ROI− Drive Business Efficiency− Extract More Value from Investments− Boost Business Agility
Challenges Facing Businesses• Maximize value
from existing investments
• New investments must bring tangible returns and save money
… in short, do more
with less
BizTalk Server Overview
Cutting costs with BizTalk
1. Drive Business Efficiency
2. Increase Productivity of IT Organization
3. Extract Value from Existing IT Investments
Lowest Total Cost of Ownership(TCO)
Integrate• The Glue
that binds your systems together.
Connect• The Bridge
that connects you and your business partners.
Analyze• The pair of
Binoculars that provide visibility into your business.
Reliable Messaging
/ Orchestrat
ion
Enterprise Statistics for BizTalk Server8,500 global customers – 83% of Global 2000 customers
90% of Global 100 customers are running Microsoft® BizTalk® Server
23 of the 27 EU member governments use BizTalk Server to provide government services
6 of the 8 largest U.S. pharmaceutical companies use BizTalk Server
4 of the 5 largest U.S. electronics parts manufacturers use BizTalk Server
9 of the 10 largest U.S. telecommunications companies use BizTalk Server
9 of the 10 largest U.S. aerospace and defense companies run BizTalk Server
5 of the 8 largest U.S. chemical companies run BizTalk Server
4 of the 5 largest U.S. railroads run BizTalk Server
9 of the 10 largest insurance companies in the world run BizTalk Server
Cut Costs with BizTalk ServerMaximize Long-Term ROI
• Lowest cost in industry – Upfront cost is often less than annual maintenance cost for competition
• Continual innovation – Releases every two years delivers value for Software Assurance customers
• Breadth of functionality – Single package includes B2B, RFID, EDI, BAM, industry accelerators, and adapters
• XML• B2B
• EAI (partner adapters)
• Vertical B2B
• BPM• Partner
Adapters
• SOA/ESB• Adapters
in Box• Host
Integration
• SOA/ESB • BPM• Extend
B2B (+EDI/AS2)
• RFID
V5BizTalk Server 2006 R2
V4BizTal
k Serve
r 2006
V3BizTal
k Serve
r 2004
V2BizTal
k Serve
r 2002
V1Microsoft® BizTalk®
Server 2000
500Customers
2,000Customers
4,000Customer
s
7,000Customer
s
8,000Customer
s
V6BizTalk Server 2009
• ESB(2.0) • BPM• Extend
B2B• BAM+• ALM
Support• RFID
Mobile and Standard Pack
• New Adapters
• Update Swift
Cut Costs with BizTalk ServerInnovate every 2 – 3 years
Adapter Supported Versions
SAPSAP R/3 4.x, R/3 6.20 (Enterprise), and SAP ECC 6.0
PeopleSoft Enterprise
PeopleTools Versions 8.17.02, 8.43, 8.45, 8.46, 8.47, 8.48, and 9.0
JD Edwards OneWorld XE
PeopleTools Versions 8.17.02, 8.43, 8.45, 8.46, 8.47, 8.48, and 9.0
JD Edwards EnterpriseOne
8.10, and 8.11, and 8.12 with Tools Release 8.93, 8.94, 8.95 and 8.96
ODBC Adapter for Oracle Database
8.10, and 8.11, and 8.12 with Tools Release 8.93, 8.94, 8.95 and 8.96
Siebel eBusiness Applications
Oracle 8i (8.1.6.0), 9i (9.2.0.1), or 10g
TIBCO Rendezvous 7.0, 7.5.*, 7.7.*, and 7.8.*
TIBCO Enterprise Message Service
7.3, 7.5.4, 8.1.1
PeopleSoft Enterprise
4.3, 4.4.3, 5.0
Host Applications
IBM CICS TS for VSE/ESA V2R3IBM CICS TS for z/OS V2.2, V2.3, V3.1IBM IMS V8.1 with IMS Connect 2.1, 2.2IBM OS/400 V5R2, OS/400 V5R3, i5/OS V5R4
IBM DB2
IBM DB2 V7 and V8 for z/OSIBM OS/400 V5R2, OS/400 V5R3, i5/OS V5R4IBM DB2 UDB for Windows, Linux, AIX, Solaris V7.2, V8.2, V9
Host FilesIBM DFM V1R4, V1R5, V1R6, V1R7IBM OS/400 V5R2, OS/400 V5R3, i5/OS V5R4
Adapter Supported Versions
WebSphere MQ (Client Based)
5.3 with Fix Pack 10 or higher and 6.0 with Fix Pack 1.1 or higher
WebSphere MQ5.3 with Fix Pack 10 or higher and 6.0 with Fix Pack 1 or higher
MSMQ 2.0 and 3.0
FILE Not applicable
FTP Not applicable
HTTP Not applicable
POP3 Not applicable
SMTP Not applicable
SOAP Not applicable
SQL Not applicable
Windows® Communication Foundation (WCF)
Microsoft .NET Framework 3.5
Windows SharePoint® Services
Windows SharePoint Services 3.0
Cut Costs with BizTalk ServerMaximize Long-Term ROI
Cut Costs with BizTalk ServerMaximize Long-Term ROI
“We were able to deliver a lot of functionality very quickly. There’s no way we could have accomplished so much in such a short period of time—and at such low development costs—with any other application platform. “
~ David Stefanich, CIO, Accuride
“To automate this process from scratch would have cost us millions. In other words, without BizTalk Server, we would not have been able to achieve this solution, because the costs would have been too prohibitive.”
~ Ralph Osburn, Technology Manager, A-dec
Cut Costs with BizTalk ServerDrive Business Efficiency
• Automate business processes and eliminate manual processes
• Take advantage of RFID technology for real-time visibility
• Measure process efficiency with BAM
Cut Costs with BizTalk ServerDrive Business Efficiency
Horizontal
Extended supply chain
Audit and controls
Employee self-service
IT provisioning
Sales analytics
Customer service
Manufacturing,
Distribution, and Retail
Supply-chain execution
Plant operations
Multichannel retail
Store systems and point of
sale
Financial Services
Payments processing (SWIFT B2B integration)
Insurance value chain
Branch integration
Channel renewal
Hospitality,Airlines, andOil and Gas
Improvements in customer
loyalty programs
Reduced labor costs in
resorts with self-service
Consolidation of payment processing
Reduced lost baggage
Improvements in
maintenance and repair of
assets
Public/Healthcare
Citizen service and e-forms
Reduced in errors in
healthcare service delivery
Electronic health records and connected
health
Health information
networks and clinical
governance
Cut Costs with BizTalk ServerDrive Business Efficiency
“We would need as many as 20 additional employees to complete the same amount of work that this one automated system is performing.”
~ Chris Etzel, Manufacturing Engineer, A-dec
“In the past, our sales and service representatives were encumbered by customer support issues and inquiries. They were spending a significant amount of time reconciling customer, benefits, and accounting information from various systems. This reconciliation is now handled by Simply Unum, enabling our sales representatives to focus on sales, and our service representatives to focus on customer service.”
~ Mike Mason, Director of Enterprise Architecture, Unum
Cut Costs with BizTalk ServerExtract More Value from Investments
• Avoid rip-and-replace situations by connecting to legacy systems
• Safely eliminate high-cost B2B/EDI infrastructure
• Use virtualization to reduce the cost of infrastructure
Cut Costs with BizTalk ServerExtract More Value from Investments
“Microsoft tools and techniques also help us to integrate with non-Microsoft technologies, so we can use the software that best aligns with our business strategy.”
~ Jeremy Lock, Head of IT, British Energy
“BizTalk Server R2 fits into important IT architectural principles, particularly reusing existing technology while reducing the complexity of systems. It helps the IT department deliver solutions cheaper and faster and get more reuse out of our older systems. BizTalk Server 2006 R2 helps breathe new life into old applications and can be used as a vehicle for delivering new solutions.”
~ Chris Robb, Practice Manager of Share Services, ASB
Cut Costs with BizTalk ServerBoost Business Agility
• Respond to business requests faster• Composite
applications• Industry accelerators
• Integrate newly acquired systems
• Take advantage of existing IT skills
Cut Costs with BizTalk ServerBoost Business Agility
More Efficient Cost Center
Managed IT infrastructure with limited automation
Managed and consolidated IT infrastructure
with maximum automation
Business Enabler
Cost Center
Uncoordinated, manual
infrastructure
Fully automated management,
dynamic resource usage, business-
linked SLAs
Strategic Asset
Cut Costs with BizTalk ServerBoost Business Agility
“Our IT department is under pressure to get more projects done, faster and with fewer resources. We don’t have the luxury of allowing projects to take weeks or months anymore; we must finish them in days or even hours. BizTalk Server 2006 R2 supports an IT model that makes this speed and agility possible.”
~ Mike Sorrells, Infrastructure Analyst III, Scana
“As Microsoft continues to extend the integration capabilities of BizTalk Server to support new standards, we’ll be able to easily take advantage of those capabilities without having to learn any new technologies or tools.”
~ Matt Dewig, Manager of Web Applications, Accuride
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after
the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Appendix
Drive Business Efficiency
More predictable factory operations
Improved developer productivity
Complete customer visibility into the manufacturing process
Rapid, cost-effective implementation
The company used the Microsoft® application platform to deliver a solution that streamlines integration, improves factory operations and production planning, and provides customers with full visibility into the status of work done on their behalf.
Accuride’s IBM iSeries–based Electronic Data Interchange (EDI) solution made it difficult to correct errors, was hard to maintain, and costly to operate and support.
Vehicle Parts Manufacturer Streamlines Production And Delivers New Customer Value
“Not only have we taken IT out of supporting daily business processes, but we’ve also streamlined those processes and given customers visibility into the value
we provide within the procurement cycle.”David Stefanich, Chief Information Officer, Accuride
Collaborate faster district, departments, hospitals, and healthcare services
Orchestrate all its third-party applications
28 percent higher throughput
Cost-effective IT infrastructure
Microsoft® BizTalk® Server is providing the standardized environment HUS needs and easily integrates with a variety of essential applications and software that are critical to the operation of its hospitals.
Wide range of third-party applications
Exchange of information across hospitals is a challenge
Cost efficiency and ensuring critical systems did not suffer downtime
Limited scalability and inefficient collaboration
Hospital District Connects Systems, Improves Communications
“The efficiency of how we deal with patients has improved remarkably and the scalability of the solution
means we can continue to grow for the foreseeable future—and this at a low cost.”
Mikko Rotonen, Development Director, HUS ICT and Medical Engineering
Order-fulfillment time cut in half
Warehouse inventory reduced by 60 percent
Scalability increased Implementation
expedited Operations visibility
enhanced
Deployed the S3Edge RTVS™ solution suite for warehouse visibility
Uses RFID technology in Microsoft® BizTalk® RFID Mobile and BizTalk 2006 R2 to give warehouse managers a real-time view of warehouse operations
RiteCare wanted to scale its warehouse operations to accommodate a rapid increase in stores without significantly increasing overhead
It also wanted to reduce order turnaround time and improve order accuracy
Pharmacy Chain Cuts Order Turnaround Time in Half with Mobile RFID Workflow Solution
“BizTalk RFID Mobile, delivered with S3Edge RTVS, will help us serve many more stores for about the same cost
that we have now. Saving the cost of adding even 10 employees will return my investment.”
Seshu Guddanti, Managing Director, RiteCare Pharmacy
Sped valve inspections up to 15 percent
Improved data accuracy
Increased office productivity 5 to 15 percent
Provided for future innovation
Engaged IDBLUE to deploy an automated valve-inspection solution built with Microsoft® BizTalk® RFID Mobile and the Microsoft .NET Compact Framework
Issued Windows Mobile® devices to employees
Streamline onshore and offshore valve inspections
Facilitate data analysis and the exchange of information for employees and customers
Minimize manual data entry
Engineering Firm Uses Radio Frequency Identification (RFID) to Automate Inspections
“Our maintenance and quality control personnel find that the solution built on BizTalk RFID Mobile has accelerated
inspections by 5 to 15 percent.”Andrew Stephen, Works Manager, Score Group plc
Extract More Value from Investments
U.S.$700 million in incremental premium revenue anticipated
Improved benefits administration for small-business customers
Streamlined operational efficiency
Built and implemented an advanced service-oriented architecture using Microsoft® Visual Studio® 2005 Team Suite and Microsoft BizTalk® Server 2006
Unum’s roughly 60 disconnected legacy systems were inhibiting the company’s ability to sell benefits and service small-business customers effectively
Insurance Leader to Deliver $700 million in Revenue With Service-Oriented Architecture
“Simply Unum has been heralded as the largest, most complex, and most collaborative project success
story in the company’s history. It has become a model for everything we do.”
Cissy Grebowski, Vice President of the Simply Unum Program, Unum
Faster customer integration into e-commerce environment
Improved transaction monitoring
Reduced IT support requirements
Quicker system troubleshooting
Implemented Microsoft® BizTalk® Server 2006 R2
Integrated all major customers onto one e-commerce platform
Visy required multiple interfaces to conduct e-commerce transactions with clients
Adapting systems to new customers took too much time, leaving to bottlenecks.
Transaction monitoring was poor
Packaging Company Eliminates E-Commerce Logjam With Microsoft BizTalk Server
“We are now increasing the proportion of business that Visy transacts via e-commerce. We process a lot more transactions in a lot less time
with fewer resources.”Jeffrey Rochman, E-Business Manager, Visy Industries
Boost Business Agility
Cut development work by 70 percent
Short time-to-market Easy management Technology independent High scalability Fast-growing user base Enables new services Improved operations
management
Microsoft® BizTalk® Server for business process integration
Orchestration helps business analysts and developers to independently change and evolve processes and application building blocks, without having to redesign the entire solution.
Establish a reliable IT infrastructure to deliver services through new delivery channels, such as by Internet and telephone
The bank found it difficult to add new services due to its rigid IT infrastructure
Bank Achieves Fast Time-to-Market, Cuts Development Work by 70 Percent
“BizTalk Server 2006 could also protect our previous IT investments because it easily integrates with other technologies, including Microsoft SQL Server 2005 data management software
and Windows Server 2003 operating system.”Faizal Eledath, Chief Information Officer, Dubai Bank
Streamlines EDI business processes
Supports an efficient multitier IT model
Simplifies IT management and reduces IT costs
Speeds up application development
Deployed Microsoft® BizTalk® Server as part of the Microsoft application platform
Used the Microsoft Visual Studio® 2005 Professional Edition development system to create and modify BPM applications
Needed to better support business process management (BPM) functions, such as billing, payroll, and electronic data interchange (EDI) transactions
Wanted to streamline development of BPM applications
SCANA Streamlines Development, Cuts Costs with Business Process Management Solution
“We don’t have the luxury of allowing projects to take weeks or months anymore; we must finish them in days or even hours. BizTalk Server 2006 R2 supports an IT
model that makes this speed and agility possible.”Mike Sorrells, Infrastructure Analyst III, SCANA
Adjusts to environment
Reduces development costs
Provides business control
Supports business needs
A service-oriented architecture encompassing a new Enterprise Service Bus based on Microsoft® BizTalk® Server and Microsoft SQL Server®.
BRITISH Energy Trading & Sales was looking for an IT environment that would effectively support its integrated wholesale and retail trading divisions with improved business intelligence solutions.
British Energy Trading & Sales Supports Integration With Business Intelligence Tools
“Everything we create should be reusable and available for the next project or business request. We expect the investment in Microsoft technologies and strong design patterns to reduce our implementation
costs by around 20 percent.”Jeremy Lock, Head of IT, British Energy Trading & Sales