Daily report of any actual or near miss

recorded…if no incident then

write zero (0)

Place a ‘X’ to identify the body part effected by

the incident

Traffics lights identify if the indicators is

at, close to or not hitting the

expected results

Charts/graphs are used to visualise the outcomes of improvements based on the

current problems being solved.

Ranges are set by Nurse Manager in conjunction with Nurse Director

Each ward has the ability to

determine traffic light indicators

important to them indictor

Ward staff highlight issues or concerns that are impacting on

their ability to achieve100% RIGHT CARE

100% PATIENT SATSIFACTION100% NURSE ENGAGEMENT

Actual result is written in the colour circle

according to the set range

5%

>6%

>10% >7%

>6%

4.5% 0

Targets are set by Nurse

Manager in conjunction with Nurse Director

Issues and concerns are discussed at

ward meetings and the team agree on the one or two

problem to be solved over the

month.

Name of the person raising

the issues is the jey source of information

The Nurse Manager will initiate the

agreed problem solving process

5.4

5.6

2