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Dave’s Top Ten
Dave Mirra [email protected]
Technology Implementations:The Good, The Bad, and The Ugly
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Terms & Definitions Users: Collective term for those who stare vacantly
at a monitor. Users are divided into three types: novice, intermediate and expert.
Novice Users: People who are afraid that simply pressing a
key might break their computer.
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Intermediate Users: People who don't know how to fix their computer
after they've just pressed a key that broke it.
Expert Users: People who break other people's computers.
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Technology Acceptance Phases
Anxiety Enlightenment Excitement Application Adoption
Education Week
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How we accept change
Innovators 1- 3% Early Adopters 13% Early Majority 34% Late Majority 34% Laggards 16%
Frazier, G. & Frazier,D., Telecommunications and Education, 1994
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Top Ten Tips1. Why? (Is it part of an overall strategy?)
2. How Much? (What is the Total Cost of Ownership?)
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3. Who are the Cheerleaders? (Who is the primary advocate?)
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4. Who is the Owner? (Who will own the project and provide support?)
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5. Who is the Teacher? (What is the implementation training plan?)
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6. Plastics my boy, plastics(What is the public relations plan?)
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7. Traffic light management(Simple easy to understand implementation plan)
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8. Field of Dreams(If you build it, will they come?)
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9. Give assigned seats on the bus(Organizational structure must support)
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10. " I'm sorry Dave, I'm afraid I can't do that”(Infrastructure limitations both technical and human)
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On Technology “Science and Technology multiply around
us. To an increasing extent they dictate the languages in which we speak and think.
Either we use those languages, or we remain mute.”
J.G. Ballard (English novelist)
Introduction to the French edition of Crash (1973)
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Some Information that you may or may not know
Bill Gates is a very rich man today... and do you want to know why? The answer is one word: versions.
Dave Barry
Tweeting is like sending out cool telegrams to your friends once a week.
Tom Hanks
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Questions?