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David Wyatt CEng MRAeSHead of Airworthiness (DOA)
CAA / Industry Part145 Airworthiness Seminar28th October 2015
Safety Management System (SMS): POA/DOA experience
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SMS: POA/DOA experience
• Introduction to Gama’s POA/DOA
• Drivers for Gama’s POA/DOA
• SMS definitions and terminology
• SMS working documents
• SMS costs and benefits
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Gama Aviation PLC
Global private aviation services company
Headquarters: Farnborough, UK
Business activities:• Charter• Management• Aviation Software• Maintenance• POA/DOA
• Facts and figures• 5 continents• 40+ global locations• 140+ aircraft • 1500+ people
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Gama Aviation PLC
Global private aviation services company
Headquarters: Farnborough, UK
Business activities:• Charter• Management• Aviation Software• Maintenance• POA/DOA
• Facts and figures• 5 continents• 40+ global locations• 140+ aircraft • 1500+ people
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Gama Aviation (Engineering) Ltd
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Part 21 POA/DOAFairoaks Airport, Surrey UK• 5000 m2 • Hangars, workshops and offices• 50+ staff
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GAEL approvals
• EASA Part 21(G) POA• EASA Part 21 (J) DOA• EASA Part 145• EASA Part M CAMO• MAA DAOS• ISO 9001 (BSI)• FAA Repair station• Government of Bermuda aircraft maintenance
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GAEL approvals
• EASA Part 21(G) POA• EASA Part 21 (J) DOA• EASA Part 145• EASA Part M CAMO• MAA DAOS ….driver for SMS• ISO 9001 (BSI)• FAA Repair station• Government of Bermuda aircraft maintenance
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SMS drivers for Part 21
ICAO Annex 19 requirement.....
• EASA, CAA, FAA, ........Rest of World
• EASA RMT 0262, 0611, 0550 & 0612
• Phased programme: RMT, NPA, CRD etc
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SMS drivers for Gama’s DOA
MAA* requirement
• DAOS* (Gama DOA now fully approved)
• DOA assessment (May 2012); “please explain your...”
• Safety policy?
• Hazard log?
• Top five risks?
• Safety culture????? = Major audit finding
*Military Aviation Authority, Design Approval Organization Scheme
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Definitions and terminology
1. Safety
2. Accidents
3. Incidents
4. Reactive QA system
5. Proactive SMS
6. Accident Pyramid
7. Safety culture
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SMS in simple terms.....
1. Safety
2. Accidents
3. Incidents
4. Reactive QA system: what went wrong?
5. Proactive SMS: what could go wrong?
6. Accident Pyramid
7. Safety culture
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“Safety”
• CAA: “Safety is no accident”
• EASA: “Your safety is our mission”
• MAA: “Air Safety is the state of freedom from unacceptable risk of injury to persons, or damage, throughout the life cycle of military air systems”.
• ICAO: “The state in which the risk of harm to persons or property is reduced to, and maintained at or below, an acceptable level through a continuing process of hazard identification and risk management”.
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Accident
An undesired event, leading to harm or loss to:
• Property
• Environment
• Business
• People
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Incidents & occurrences
Incident: where an accident nearly occurred
Occurrence: something that could lead to an incident
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Accident pyramid
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Accidents result from incidents and occurrences
Accidents and incidents are outcomes… ...arising from occurrences
Accidents
Incidents
Occurrences
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30
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Reactive QA system
• What went wrong?
• Establish the root cause
• Could something like this happen again?
• Develop preventative action
• Blame/ punitive action
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Reactive QA system
Hindsight…
“....an accident waiting to happen...”“…I could see that happening here…”
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Proactive SMS
• Flying is not inherently safe, but ..........
• .........needs to be as safe as reasonably practical
• Risk likelihood vs. severity
• Chain of events will lead to accidents
• Incidents are precursors of accidents
• Safety culture
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Safety culture
• Applies to all personnel and all activities of an organization
• Integrated in the organisation’s existing management system
• “See something/ say something”
• Collect and manage data
• Promote safety
• “Just” culture
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GAEL SMS documents
• Management System Manual (company)
• Occurrence report and log (company)
• Key performance indicators (company)
• Error management log (design)
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Hazard and error logs
ICAO 9859 strategies for a safety culture• Trying to find troubleNot just waiting for it to show up
• Predictive safety data capture systemsAggressively seek safety informationMay be indicative of emerging safety risks Derived from a variety of sources
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SMS software tools
Commercially available software tools that automate: • Hazard reporting• Risk management processes • Safety promotion activities• .... and much more
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Costs and benefits
Costs of collecting/ managing data offset by reduction in costs caused by harm or loss to:
•Business: reputation, lost customer(s), warranty claims
•People: person injured = loss of earnings, overtime etc
•Property: repairs, insurance claims
•Environment: fines
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My final SMS messages..........
SMS culture = Proactive (≠ reactive)
SMS = “System of systems”
SMS = Business tool (≠ another layer of regulation)
David Wyatt CEng MRAeSHead of Airworthiness (DOA)
Gama Aviation (Engineering) Ltd
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