Download - Dear future Chief Information Officer
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Dear future Chief Information Officer -Adapted from “A letter to the CIO of the future” Infrastructure Insights article
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If you’re reading this, congratulations
You’ve likely earned your stripes in a
world that has seen the role of IT
change dramatically -
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of your fellow IT professionals, you worked in an environment where IT was a service provider to the business.
Like many
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If things were good, IT was run with military-like rigor, discipline and standardization to contain costs.
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If not, you likely witnessed your fair share of operational projects that struggled to hit budget, scope, and business value goals.
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Despite the bumpy ride, you realized a few things:
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As you looked into the world, andsaw a New Style of Business evolving
Mobile Phone Users
4.43B users
61% of global population
Mobile Data Traffic
2.5EB (extabytes) per month (2014)
57% compound growth (2019)
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You saw a new role for IT in the New Style of Business
From a cost-center and service provider to the business…
Efficiently host workloads & services
Provide hardened systems & networks
Store and manage data
Software automates business systems
Continuously create and deliver new services
Manage and mitigate risk
Provide real-time insight & understanding
Software that differentiates products and services
To a differentiator and value-creator
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Very importantly, you knew leading IT in this New Style of Business would mean embracing a shift in thinking-
beginning with the user.
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By gaining an intimate understanding of customer and employee needs,
See what’s not directly shown
Identify the need that isn’t clearly expressedListen for what isn’t said
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You saw how the user-centric mindset would change how you operate
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From acquiring a rare or expensive asset and figuring out how to get users to use it,
“How do we monetize this new technology?”
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To starting with a focus on user needs, and designing the infrastructure and application strategy to make that experience a reality.
“How can we ensure a remarkable end-user experience?”
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You wisely kept in mind that solutions must be as well-crafted and operationally sound as before;
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yet realized outcomes would now be based on true user needs unbiased by preconceived limitations.
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saw how IT could win, gaining trust and traction from the boardroom,
You
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And how users could win, engaging with experiences that better meet their needs.
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As you gained traction in the business,you saw the role of CIO evolving
• Project and Budget manager• Static knowledge of
technologies• Managing static processes
• Orchestrator of Business Strategy• Continuously retooling and
reinventing itself• Enabling the infrastructure to
support agile processes
From To
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You knew the leaps that had to be made to succeed despite the legacy environment, like getting connected to the company strategy.
Which enables a CIO to decide where to innovate first
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And encouraging your team to continuously evolve their technological tool set.
Like moving traditional source code management tools to open source
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As a result, you’ve become more agile.
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Able to respond to your customers, employees, vendors, and partners quickly and with meaningful results
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You’re more efficient in delivering servicesand value to your marketplace.
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Driving growth and margin for your company
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You’re more efficient at gaining theproductivity of your employee base—
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fully engaging them to continuedriving growth and providing great services.
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© Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
You made it seem easy, but you know it was a bumpy road. I bet you’re thankful for the help you had.
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Read the full article A letter to the CIO of the future
Read the blog How CIOs can become a change agent for IT transformation
Whether you’re the CIO, working for the CIO or aspiring to be a CIO, you may have questions:
© Copyright 2016 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change without notice.
• Where am I going to best make a difference in my business? • Is it speed to market or is it leveraging margin expansion through pricing alternatives? • Is it capitalizing on big data or is it exploiting mobile to provide a different user experience? • How do I get what I need, done well and done right and ultimately deliver a spectacular experience to
the business?