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Company Confidential© 2009 TransCore. All rights reserved. All trademarks are the property of their respective owners.
Defining the ProblemDeveloping Innovative Technological Solutions
Presented by Claudia Milicevic
Senior Director & General Manager
TransCore Link Logistics Corporation
February 2010
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Defining the Problem
• Paper excessive industry• Labour intensive industry• Just in time – ‘I need it yesterday!!!’• Where’s the freight? • Lack of reliable & timely information
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Flashback from the 80’s-mid 90’s
• Yellow pages sales calls• Faxing equipment availability• Entirely reliant on paper• No visibility into mobile employees
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Freight Matching Then
• Nightly faxes of available information• Lists of loads & trucks with contact info• Technology introduced
• Modems & DOS• 6,000 daily connections
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The 90’s
• 1991 First web page created• 1993 Commercial Internet Providers• 1994 First search engine launched• 1995 E-commerce• 1998 Google launched
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Innovations
Major transportation technology innovations resulting from Internet advancements:
• Freight Matching Solutions• Tracking Systems• Dispatch Applications• Online recruiting
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Freight Matching Today
• Live data transfer• Integrated services from information & technology providers• Information to make qualified decisions
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Freight Matching - Tomorrow
• Further Integrations • Automatic updates• Chat – online negotiation• Electronic documents transfer• Mobile Applications
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Freight Matching - Tomorrow
• Customizable views• Mapping• Intranets • Private networks• Industry org.
indicators• Dispatch
Integrations
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Freight Matching – Future
• No touch• Smart searches• Automated updates based on GPS coordinates• Recommended matches
• VOIP, voice chat or video chat• Electronic quotes & contracts• Electronic document exchange & PO• Online invoicing • Electronic payment with POD exchange• Freight matching full e-commerce
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Trailer Tracking
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Recent Trailer Tracking Advancements
• Reduction in Capital Costs• Longer Battery Life• Ease of Installation and Low Maintenance• Real Time Geo Fence Alerts• Advanced Sensors ( Temp, Fuel, Cargo, Door)
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Trailer Tracking Future
• Container Tracking – Worldwide Chain of Custody• Package/Shipment Tracking – Integrated RFID • Wireless Sensors• Enhanced Security Features
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In-Cab Communications Advancements
• Remote Vehicle Diagnostics• Driver Behavior Analysis• Electronic Driver Logs• Automated Arrival and Departure Notifications• Net Books and Touch Screen Devices for Drivers
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In-Cab Communications Future
• Electronic Office for Driver• Automation – Reduce Paperwork• Safety and Compliance Benefits• Integrated services
•Advanced Road Conditions•Weather Conditions
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Dispatch & Operations
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Dispatch & Operations
• Integrated end-to-end solutions• Enable all systems to talk to one another – dispatch board,
satellite tracking, telematics, freight matching, customs, billing, & more
• Track profitability• ASP models
• Low cost solution for multiple offices• Remote employees
• Customer Requirements• Full disclosure• “Self-Serve on demand”
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Dispatch & Operations
Many moving parts in the operation that one missed step could impact many other departments
Purchase
Equip
Title
License
Insure
Contract Inbound Freight Tender Order Match Available Routing Dispatch Billing Driver Settlement
Freight Receive Rate Confirmation Entry Equipment Optimization Dock Schedule Receive POD from Driver
Owner/Operator
Scenario:
(fronthaul) Assign Driver Schedule route Pickup Invoice Load Source Create A/P
Assign Trailer Del scheduled Track/Trace Issue Credit Claims
Spot Source Load Freight Negotiation Consolidate ltl (Satellite or other) Post to G/L Advances
Freight Broadcast Truck Online Dock Schedule Fuel Purchase
(backhaul) Post Truck Offline Deliver
Company Driver
Scenario:
Live Searches OSD
Create Payroll
Records
Tiered Escalation Track Claims
Search/Match Local
Search/Match Other: Cash Receipt Collections Carrier Payroll Accounts Payable Administration
Load Optimization Receive Payment Print Aged A/R
Driver Payroll
Scenario: Release Payments Maintain Vehicles (VMR)
Continuous Move Factoring Print Statements Generate Checks Print Checks Repair Orders
Check Credentials Enter Cash Receipt
Create/Send Past Due
Notices Manage deductions Post to G/L Preventative Maintenance
Broker Credit Process Adjustments Customer Acct Status
Generate Driver
Statements Print Aged A/P Parts Inventory
Post to G/L Manage Credit Limits
Owner Operator
Scenario: Print Check Register Fuel Tax Reporting
Receive Funds Transfer Invoice Write-off Generate Checks Transfer Funds Driver Compliance
Print Driver
Statements Driver Log Audits
Do not withhold taxes Vehicle Compliance
Fuel Purchase (Cards)
Business Analysis
Financial Statements
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Online Recruiting
Driver
Shortage!!!
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Online recruiting
• Proactively search for candidates• Prescreened candidates• Ranked 2nd by HR companies
as the most effective recruitingmethod
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Online Recruiting Future
• Additional Services• Credential validation• Real-time drivers license verification service• Pre-employment screening
• Integrated with internal HR systems • Virtual HR tool kit for smaller companies
• Templates, how-to procedures, forms and more
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Driving Forces for Innovation
• Revenue• Cost savings• Labour efficiencies• Back office productivity improvements• Improved Customer Service