Transcript
Page 1: Diagnosing the EMV Migration Pain Points

Diagnosing the EMV Migration Pain Points: How to Make the Bitter EMV Migration Pill Easier to Swallow

Jeremy Gumbley, CTO Creditcall North America Cartes America 2014, May 13-15

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COMPELLING EVENTS

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LOOMING U.S. EMV LIABILITY SHIFT

Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

COMPELLING EVENTS …………………………………………………………………………………………………………………………………………………….

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EVER EVOLVING PCI DSS

REQUIREMENTS

Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

COMPELLING EVENTS …………………………………………………………………………………………………………………………………………………….

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THE 5 PAIN POINTS TO EMV MIGRATION

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1. PINPAD SUPPORT

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FACTORS TO CONSIDER a) Attended or Unattended? → How important is PIN Debit to you? b) What CVMs do you need to support?

Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

1. SELECT PINPAD, CREATE RELIABLE AND

ROBUST DRIVER …………………………………………………………………………………………………………………………………………………….

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Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

1. SELECT PINPAD, CREATE A RELIABLE AND

ROBUST DRIVER …………………………………………………………………………………………………………………………………………………….

HOW ABOUT CONTACTLESS?

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2. UPDATE EXISTING PROCESSOR INTERFACES FOR EMV

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Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

2. UPDATE PROCESSOR INTERFACES TO SUPPORT

EMV MESSAGING ……………………………………………………………………………………………………………………………………………………. GETTING TO GRIPS WITH EMV

• The terminology and the payment flows –

issuer script processing for instance.

• Who owns the code?

• Who maintains the code?

• Is the original developer still around?

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Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

2. UPDATE PROCESSOR INTERFACES TO SUPPORT

EMV MESSAGING ……………………………………………………………………………………………………………………………………………………. TIME MANAGEMENT • Have you allocated enough time to the project

considering the Processors will probably be inundated with support requests?

• Do the same for every Processor interface

SUPPORT • Will the Processor have enough resource to

support you?

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3. A CERTIFICATION FOR EACH PINPAD AND PROCESSOR

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Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

3. CERTIFY EACH PINPAD WITH EACH PROCESSOR …………………………………………………………………………………………………………………………………………………….

LAYERS OF BRAND CERTIFICATION • Each PINpad and processor combination

requires various layers of brand certification – M-TIP/ADVT/D-PAS

• Rinse and repeat for each Processor you need to support!

• A certification requires costly test cards and testing tools

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Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

3. CERTIFY EACH PINPAD WITH EACH PROCESSOR …………………………………………………………………………………………………………………………………………………….

BUDGET ENOUGH TIME • In mature markets like the UK it takes 10-16 weeks per certification

• Repeat every time the EMV Level 2 certification expires

• Will the processor have enough time to support

you?

• What will the processor charge you to certify?

• Don’t forget changes in receipting to show some additional EMV fields such as the AID!

• Allow extra time for a first certification for documentation interpretation errors, unforeseen technical issues and test host availability.

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4. WHAT ABOUT TERMINAL MANAGEMENT?

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Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

4. WHAT ABOUT TERMINAL MANAGEMENT? …………………………………………………………………………………………………………………………………………………….

TERMINAL ESTATE MANAGEMENT • Now that you have successfully updated

your application to support EMV, how will you manage all the additional data elements required by EMV?

• How will you update the firmware in your PINpad estate?

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5. WHAT ABOUT PCI P2PE?

Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

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Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

5. WHAT ABOUT PCI P2PE? …………………………………………………………………………………………………………………………………………………….

SECURITY • Are you ready for PCI P2PE?

• Domain 5 compliance? (HSMs, changes in process

and procedure, cost of certification)

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SUMMARY

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Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

SUMMARY …………………………………………………………………………………………………………………………………………………….

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SOLUTIONS

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Booth #1615

www.creditcall.com/ChipDNA

[email protected]

Linkedin.com/in/jgumbley

SOLUTIONS …………………………………………………………………………………………………………………………………………………….

DIY Do it yourself and spend anything from 12 to 24 months building and certifying an in house technology stack. PRE-CERTIFICATION Pre-certified ready build solutions that are plug and play with a variety of PINpads and processors of which there are two types: • Fat technology stack on PINpad

• Shared technology stack between POS and PINpad

“BUILDING BLOCK” APPROACH PINpad drivers have been developed, off the shelf uncertified updated processor interfaces and other functionality building blocks

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[email protected]

jeremy.gumbley

If you have any questions:

Come and see us at booth #1615

or visit www.creditcall.com/ChipDNA

Jeremy Gumbley

CTO


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