Download - Document Control Basics.pptx
*How it worked for GQNSL?
*Staff has the same way of doing things
*Responsibilities, assignments and schedules are clarified
*Consistency in training
*Continuous improvement link-Method streamlining-Better quality of results-Higher productivity
*OUTLINE
*Background on Quality Management System
*Definition and significance
*Process
*Document Control in GQNSL
*Quality Management System (QMS)
*world’s largest developer of voluntary international standard
*harmonize technical specifications of products and services
*increased client satisfaction
*marketing tool to encourage more customers
*key requirements include QMS
ISO 9001:2008 Clause 4.2.3 Control of
documents
“Documents required by the quality management system shall be controlled”
Now…
Quality management system requires documents to be controlled
*Why control documents?
“A document control system ensures that policies , processes and procedures on
how to do a quality job on a consistent manner, are available to all workers all
the time.”
*What do we need?
1.Documents (quality policy, quality manual, procedures, work instructions) Guides on how to perform a task Consistency is the goal
*What do we need?
2.Controls Approval and issuance
- Approver
- Document Controller
- Document / Process Owner
2. Controls
Auditing• QMS = Continuous Improvement
• Monitoring and measurement
• Agreements and expectation setting
*So where do we start..
1.Form a document control administration team
2.Create a procedure for controlling document
3.Process / task / method owners create procedures and other documentations
4.Apply document control