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Lisa CotterNSCCH & The University of Newcastle
Gillian WoodBrian Tutt Library, NSW Health Department
NSW Health Libraries Forum, 8-9 November 2007Focus on the User Environment: Techniques and Technologies
explore > experiment > engage > evaluatehttp://nswhlf2007.blogspot.com
EBLIP in the 2.0 world: reflective practice unlocking the door to innovation
EBLIP in the 2.0 world: reflective practice unlocking the door to innovation
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OverviewOverview
• Evidence-based library and information practice
• Web 2.0 / Library 2.0 overview
• Is EBLIP relevant in the 2.0 world ?
• MLA Social Networking Software Survey
• Australian Health Librarians and Web 2.0 – uncovering the evidence
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Evidence Based Library and Information Practice (EBLIP)Evidence Based Library and Information Practice (EBLIP)
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
APPRAISE the evidence
ACQUIRE the evidence
APPLY the evidence
ASSESS impact and
performance
(& report findings)
ASK a question
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Web 2.0 an attitude more than a technologyWeb 2.0 an attitude more than a technology
• collaborative in nature• interactive• dynamic; perpetually “beta”• blurred line between creation & consumption
of content
Personal web pages blogs
Text-based tutorials streaming media applications
Taxonomies folksonomies
Q&A email reference instant messaging, virtual reference
OPAC personalised interface
“Web 2.0 is a matrix of dialogues, not a collection of monologues” Jack Maness, Webology
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
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Library 2.0 62 views and 7 definitionsLibrary 2.0 62 views and 7 definitions
• October 2005 - the term “Library 2.0” coined
• By January 2006 - 62 views and 7 definitions were collected. These include, Library 2.0 is: – not about technology– all about technology– a new name for ideas librarians have been discussing for
quite some time– means making your library’s space (virtual and physical)
more interactive, collaborative and driven by community needs
– a more intensive way of sharing all the resources that the library already offers
Walt Crawford, Cites and Insights
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
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Library 2.0 user centered changeLibrary 2.0 user centered change
“… seeks to break down barriers: barriers librarians have placed on services,
barriers of place and time and barriers inherent in what we do”
Michael Stephens, tametheweb.com
“… is where the user is, when the user is there”Stephen Abram, SirsiOneSource
“Any service, physical or virtual, that successfully reaches users,
is evaluated frequently, and makes use of customer input is a Library 2.0 service”
Michael Casey & Laura Savastinuk, Library Journal
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
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Librarian 2.0 …Librarian 2.0 …
… plans for their usersplans for their users – proposals based on user needs and wants
… embraces Web 2.0 toolsembraces Web 2.0 tools – building connections online wherever user are (beyond library website)
… controls technolustcontrols technolust – technology is put to the test – does it meet users need in a new or improved way?
… makes good, yet fast decisionsmakes good, yet fast decisions – brings evidence to the table for from scholarly journals and blogosphere
… is a trendspotteris a trendspotter – reads outside the profession and watches for the impact of technology on users and new thinking on business
… gets contentgets content – future of libraries guided by how users access, consume and create content
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
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Librarian 2.0 …Librarian 2.0 …
… listenslistens to staff and users when planning,
… tells the stories of successes and failuressuccesses and failures, learns from both, celebrates those successes,
… allows staff time to playtime to play and learn, and
… never stops dreaming about the bestdreaming about the best library services.
Michael Stephens, NextSpace
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
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EBLIP and Web 2.0 friends or foe?EBLIP and Web 2.0 friends or foe?
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
Reflects back on the evidence base.
Looks beyond standard practice seeking innovation.
Asks Qs first - a focused Q is the foundation of EBLIP
Acts first, and asks(or apologises) later.
Subject to technolust
Constrained by research literature removed from the
“real world” (?)
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EBLIP and Web 2.0 best available evidenceEBLIP and Web 2.0 best available evidence
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
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• We’re all talking 2.0, but where’s the evidence?
– What people are doing
– What makes a difference
– What’s not working
– What can’t work
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
MLA Social Networking Software SurveyMLA Social Networking Software Survey
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• MLA survey earlier this year – 495 responses
– http://sns.mlanet.org/blog/
• Interesting posts about blocked sites
• Raised various discussion topics, around age, who is doing what etc
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
MLA Social Networking Software SurveyMLA Social Networking Software Survey
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Australian Health Librarians and Web 2.0Australian Health Librarians and Web 2.0
• Want to find out who we are and what we do
• First survey of its kind in Australia
• Know that more people are using L2.0 tools
• Confined by MLA survey terms
• Results early in the New Year
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
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Australian Health Librarians and Web 2.0Australian Health Librarians and Web 2.0
• Later hearing about some ‘mature’ technology happening in our libraries – we’ve been talking about this for years now
• Work out where to put our energy, what to fight for
• YouTube currently the most-blocked site – what if we want to use it to share training videos?
• Facebook – what’s the point? But I love my igoogle, and think that zoho has real potential
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
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DilbertDilbert
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Australian Health Librarians and Web 2.0Australian Health Librarians and Web 2.0
• Personal reflections:
– Integration of journals with CIAP / more seamless full text integration (eg DOIs, WebCite)
– Integration of OPACs with mainstream search engines
– Integration of Amazon etc with OPACs
– Tic toc project for journal TOCs
EBLIP
Web 2.0
EBLIP & Web 2.0
MLA SNS Survey
Australian Survey
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• EBLIP & Web 2.0 can work together
• What the MLA Social Networking Software Survey did
• Please contribute to the Australian Health Australian Health Librarians and Web 2.0Librarians and Web 2.0 survey
ConclusionConclusion
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Questions ?Questions ?
Lisa CotterNSCCH & The University of [email protected]
Gillian WoodBrian Tutt Library, NSW Health [email protected]
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ReferencesReferences
Jack Maness, Webology http://www.webology.ir/2006/v3n2/a25.html
Walt Crawford, Cites and Insights http://cites.boisestate.edu/civ6i2.pdf
Michael Stephens, tametheweb.com http://tametheweb.com/2006/02/library_20_discussion_up_at_si.html
Stephen Abram, SirsiOneSource http://www.imakenews.com/sirsi/e_article000505688.cfm
Michael Casey & Laura Savastinuk, Library Journal http://www.libraryjournal.com/article/CA6365200.html
Michael Stephens, NextSpace http://www.oclc.org/nextspace/002/3.htm