Download - Edmonton Police Service Strategy Narrative

Edmonton Police Service StrategyDedicated to Protect, Proud to Serve

Integrity • Accountability • Respect • Innovation • Courage • Community

Core Values

Our MissionTo increase public safety through excellence in the prevention, interventionand suppression of crime and disorder.


Core Values


Our VisionTo make Edmonton the safest major city in Canada and for the Edmonton Police Service to be recognized as a leader in policing.

What are our goals

• Commitment to Professionalism

• Reduced Crime and Victimization

• Investigative Excellence

• Increased Efficiency and Effectiveness

What influences our operations

• Risk & the Environment

• Intelligence Based Approach

• Geographic Deployment Model for Patrol

• Centralized Coordination of Specialized Resources

• Working in Partnerships

• Community Engagement

What guides us

• Our Core Values

• Our Cornerstones • Leadership • Accountability • Communications • Relationship Building

What we require • People

• Infrastructure

• Finances

• Stakeholders

• Information

ThemapoutliningtheorganizationalstrategycarriestheEPSmottowithinitstitle–Dedicated to Protect, Proud to Serve.Themottowasselectedas“wordstoliveby”andhascometorepresentallemployeesoftheEdmontonPoliceServiceanddefineswhatitmeanstobeapartofthisorganization.Italsohelpshighlighteveryone’sroleinthedevelopmentandexecutionoftheorganization’soverallstrategy.

ThepurposeofthemapistorepresenttheEdmontonPoliceService’scorevalues,mission,visionandstrategyinonediagram,providingaframeworkorcontextwithinwhichtheEPScanmanageandoperateintothefuture.ThisframeworkwillbeusedbytheseniorleadershipandallemployeesoftheEPStosetobjectives,evaluatecurrentandproposedactivities,providedirection,communicateandleadoperations.Itisimportantthatthemission,visionandstrategyareclearlystatedandunderstoodbyall.AnyaspectorfunctionoftheEPSshouldbeabletobedescribedusingthestrategyandeachpersonwithinEPSshouldfeelthattheyarerepresentedwithinit.

ClearlydocumentingthesestrategicelementsallowsforgreaterfocuswithintheEPSandbetteralignmentacrosstheorganization.Activities,newinitiatives,organizationalstructure,businessprocessesandobjectivescanbeassessedwhileusingthestrategyforguidance.DecisionscanthenbemadeandanyrequiredchangesimplementedtobringtheEPSclosertoachievingthestatedgoals.

ThestrategyisalsoinalignmentwiththebroaderCityofEdmontongoals.TherearespecificgoalswithintheCityofEdmonton’s“TheWayAhead”StrategicPlanthatthisstrategysupports.Forinstance:

The Way We Live Plan-Asafeandcleancityandemotionalhealthandwell-being(e.g.personal safety,qualityoflife)

The Way We Grow Plan-Increasedwellingdensitywithconditionssuchas:safecommunities

The Way We Move Plan-Increasedtrafficsafety

Mission and Vision

Manypeoplemistakethevisionstatementforthemissionstatement,andsometimesoneissimplyusedasalonger-termversionoftheother.Howevertheyaremeanttobequitedifferent,withthevisionbeinganaspirationalanddescriptivepictureofadesiredfuturestate,whilethemissionisastatementofspecific,attainablebusinesspurposeorrationalethatisapplicablenowandinthefuture.Themissionisthereforethemeansweusetosuccessfullyachieveourvision.

Edmonton Police Service Strategy

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The Mission Statement

Amissionstatementisastatementofthepurposeofanorganization,andrepresentsitsreasonforexistence.Missionstatementstypicallyincludethefollowinginformation:

•Aimsoftheorganization

•Theorganization’sprimarystakeholders

•Howtheorganizationprovidesvaluetothesestakeholders,forexample byofferingspecifictypesofservices

The EPS mission is: To increase public safety through excellence in the prevention, intervention and suppression of crime and disorder.

IncreasingpublicsafetyandsecurityisthecorebusinessoftheEPS.Itinvolvesensuringthewelfareandprotectionofthegeneralpublic.TheEPSprimarystakeholderisthepublicwhichincludescitizens,businessesandvisitors.Crimeanddisorderreferstoactivitiesprohibitedbylaw,dangeroustothecommunityornotgenerallyacceptabletothepublic.Thisincludeseverythingfromtrafficandminorpropertydamageuptoandincludingcrimessuchashomicideandterrorism.

EPSaddressescrimeanddisorderthroughthefollowingtypesofactivities:

Prevention:Activitiesthataimtomodifyorremovefactorsleadingtocrimeanddisorder

Intervention:Actstakentobreakthechainofcriminalcausation

Suppression:Activitiestostop,subdue,ormitigateactsofcrimeordisorderandhold offendersaccountable

TheEPSmissionenablesustodifferentiateourselvesfromtheotherpartsofthejustice,healthandsocialsystemswhoalsocontributetoandpartnerwithusinprovidingpublicsafetyandsecurity.

What we require

Todeliveronthismission,theEPSrequiresresources.Thesearetherawmaterialsandbuildingblocksusedtocreateprograms,services,supportandrelationships.

People-swornandnon-swornindividualswhoareemployees,volunteersor contractorsoftheEPS

Infrastructure-buildings,informationtechnologysystems,fleetandother physicalassetsusedbytheEPStodeliveronitsmission

Finances–operatingandcapitalbudgetsoftheEPStofunditsactivities, infrastructureandfunctions

Stakeholders-organizationsorpeopleexternaltoEPSthatassistusorhaveaninterest inourbusiness(e.g.EmergencyMedicalServices,CityofEdmontonCouncil, ourCitizens)

Information-thekeyelementweusetoinformouroperationsandgovernance,including criminalintelligenceandperformancemanagementdata



Core Values



What are our goals












What guides us

• Our Core Values



• Infrastructure

• Finances

• Stakeholders

• Information



Core Values



What are our goals












What guides us

• Our Core Values



• Infrastructure

• Finances

• Stakeholders

• Information

3

What guides us

Thesearetheprinciplesthatguidehowweconductourbusiness.Theseprinciplesincludeourcorevaluesandourcornerstonesfororganizationaleffectiveness.Allofourinternalbusinessprocessesandbehavioursaredrivenbytheseprinciples.Whilethestrategymayevolveovertime,thecorevaluesofEPSremainconsistentandareattheheartofhowweapproacheveryaspectofourwork.Forthisreason,thecorevaluescreatethefoundationforthestrategymap.ThefourcornerstonesoforganizationaleffectivenessaretakenfromtheChief’sDirectionalStatement.Together,theseprinciplesformthecatalystthatservestoestablishtheEPSasaWorld Classpoliceservice.

Forinstance;

•Accountabilitydrivesthingslikeeffectiveorganizationalmodelsorstewardshipofassets.

•Relationshipbuildingguidesusinhowweinteractwitheachotherandourstakeholders.


ThereareanumberoffactorsandoperationalnecessitiesthathaveledtheEPStodobusinessinaparticularway.Policingisaresponseorientedbusinesssotheorganizationmustfirsttakeintoaccountfactorsinourexternalenvironmentsuchasgeography,demographics,technology,majorevents,etc.thatcreateriskandchallenges.TheinternalenvironmentalsocreatesspecificriskfactorssuchasthecontinuallychangingdemographicsofEPSpersonnel,theirexperienceandcapacity.

TheEPSdoesnothaveunlimitedresourcessoweemployanintelligencebasedapproachtodeployintotheareaswheretheycanhavethegreatesteffect.Thismeansthatdetaileddata-gatheringandanalysisisrequiredtoguidethedeploymentofourresources.Italsoinvolvesconductingresearch,reviewingleadingpractices,assessingriskandadjustingourapproachtooptimizeperformance.

PatrolandbeatpersonnelaredeployedusingtheGeographicalDeploymentModel(GDM).Thismodelisbaseduponworkload,resourcesandgeography,andestablishestheallocationofpeopletospecificareas(Districts)toensureapromptpoliceresponsetohighpriorityincidents.ItalsoenablestheEPStomaintainavisiblepresencethroughproactivepolicingacrosstheCity.Otherpolicingandsupportactivitiesarecoordinatedcentrally.Forinstance,specializedareassuchasHomicideSectionandtheCrimeScenesInvestigationUnitsarecentralizedandrespondtorequestsfromacrosstheServiceandCity.

PartnershipsareessentialtotheEPSbusinessmodel.TheServiceinteractswithmanyotherorganizationsduringthecourseofitswork.Forinstance,theEPSmayinteractwithEmergencyMedicalServices(EMS),socialservicesandotherlawenforcementagenciesinthecourseofjustonecallforservice.Itiscriticalthataccountabilitiesarewellunderstoodwhendeliveringinpartnership.EPSpersonnelneedtoknowwhattheyareresponsibleforandwhattheyshouldexpectfrompartneragenciesandgroupsinaddressingmattersofpublicsafety.

Finally,tooperateeffectivelyinthecity,theEPSmustengagetheassistanceofthecommunity.Increasingpublicsafetyisthekeytothemission,andthepublichasasignificantroletoplayincontributingtothat.Understandingofthemake-up,needsandcircumstancesofthecommunity,maintainingthepublictrustandengagingwiththemeffectivelywillcontinuetoassisttheEPSindeliveringonitsmission.



Core Values



What are our goals












What guides us

• Our Core Values



• Infrastructure

• Finances

• Stakeholders

• Information



Core Values



What are our goals












What guides us

• Our Core Values



• Infrastructure

• Finances

• Stakeholders

• Information

4

What are our goals

Thesefourstatementsrepresentthedesiredstrategicoutcomesarisingfromourefforts.

Commitment to Professionalism

Thisisakeyoutcomeofallbusinessactivitieslargeandsmall.Itrepresentstheresultofadheringtothecorevaluesandbuildingonthecornerstonesoforganizationaleffectiveness.Professionalismappliestoeverybody,allthetime.Itinvolvesstrivingforexcellenceinallactivities.

Reduced Crime and Victimization

Thisinvolvesreducingthefrequencyandseverityofcrimeanddisorderaswellastherelatedfearcausedbyvictimization.Investigative Excellence

Thisincludesensuringahighstandardofinvestigativecompetencywhichcanbereflectedinincreasedclearanceratesandsuccessfulprosecutionsthatsupporttheadministrationofjustice.

Increased Efficiency and Effectiveness

Althoughtheyarerelated,effectivenessinvolves“doingtherightthing”andefficiencyinvolves“doingthingsright”.

Includedareinitiativessuchas;

•Processsimplification

•Effectiveuseoftechnology

•Effectivepolicingpractices

•Soundleadership,managementandsupervisorypractices

•Productivecollaborationwithpartners(othercitydepartments,externalorganizations andordersofgovernment)

•Useofbestpracticesandprofessionalstandards

ThestrategyprovidesorganizationalalignmentwithotherEPSdocumentsincludingtheAnnualPolicingPlan,theInvestmentGovernancetoolandoverallperformancemeasurementaimedatoptimizingthefourstrategicgoals/outcomes.Detailedmetricsforachievingtheseoutcomeswillbedevelopedandadjustedovertime.



Core Values



What are our goals












What guides us

• Our Core Values



• Infrastructure

• Finances

• Stakeholders

• Information

5

The Vision Statement

AVisionStatementoutlineswhatanorganizationwantstobe,orhowitwantstheworldinwhichitoperatestobe(an“idealized”viewoftheworld).Itisalong-termviewthatconcentratesonthefutureandservesasasourceofinspirationorfocus.TheEPSvisioncontainstwokeythemes:OnefortheCityandGeneralPublic,andonefortheEPS.

The EPS vision is:To make Edmonton the safest major city in Canada and for the Edmonton Police Service to be recognized as a leader in policing.

Althoughexternalcircumstancesmaynotseemtofavorthepossibilityofbecoming“thesafestmajorcityinCanada”anytimesoon,thisgoalistheonlyacceptabletargetandisdeliberatelyaspirationalinnature.Usingasportinganalogy,noteamwouldstartaseasonwithouttryingtowinthechampionship.AloftygoallikethiswilldrivetheEPSeachdaytodotheabsolutebestjobwecan.

Thesecondpartofthevision,“beingrecognizedasaleaderinpolicing”,isinlinewiththeEPScorevaluesofinnovationandcourage.Itinvolvesthedesiretobeacknowledgedbypartners,thepublicandotherkeystakeholdersasbeingacreative,competentorganizationwiththeconfidencetotakealeadershiproleinprovidinginnovative,professionalpolicingservices.

Putting the Strategy into Action

TheEPSstrategymapcanbeusedinmanyways.Aspreviouslystated,itwillbeusedbyallEPSemployeesandlevelsofleadershiptosetobjectives,evaluateexistingandproposedactivities,providedirection,communicateandmanageoperations.

Inaddition,thestrategyisavaluabletoolwhencontemplatingnewbusinessinitiativesordevelopingproposedchangestothewaywedobusiness.Whileourmissionandvisionwillremainconsistent,changesandimpactscanbeconsideredregardingeachofthefourmainelementsofthestrategythatfallbetweenthem.

Forinstance,whenconsideringchangestoresourcessuchaspersonnelorfacilities,amanagercanusethemaptopayattentiontosubsequentimpactstoguidingprinciples,operationalinfluencesandoutcomes.Inanotherexample,wemightconsiderchanginganapproachtooperationsandwecanusethemaptoexaminepotentialimpactstooutcomes,changesintheapplicationofourprinciplesandanticipatedrequirementsforresources.Theultimateobjectiveisthatallbusinessactivitiesbeassessedregardingtheiralignmenttothestrategyaimedatachievingthemission,leadingtowardthevision.

ItensuresthatthattheEdmontonPoliceServiceisalignedinbeingDedicated to Protect, and Proud to Serve.



Core Values



What are our goals












What guides us

• Our Core Values



• Infrastructure

• Finances

• Stakeholders

• Information

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©2012EdmontonPoliceServiceFirstPublished2013

EdmontonPoliceService9620—103AAvenueEdmonton,AlbertaT5H0H7CANADA

Phone(780)421-3333Fax(780)421-2808www.edmontonpolice.ca

Allrightsreserved.PrintedinCanada.Thecontentsofthispublicationmaynotbereproducedortransmittedinanyform,eitherinpartorfull,includingphotocopyingandrecording,withoutthewrittenconsentofthecopyrightowner.Nopartofthispublicationmaybestoredinaretrievalsystemofanynaturewithoutpriorwrittenconsent.

Download - Edmonton Police Service Strategy Narrative

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