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Empowering Intelligent Information Management with Microsoft 365
Richard PooleCTO EMEA
I N T R O D U C I N G
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Microsoft TeamsThe Hub for Teamwork in Office 365
• 13M daily users• Used in 91 of Fortune 100
companies
Fastest-growing Microsoft product of all time.
Source: Microsoft July 2019
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NEW TEAMWORK CHALLENGES
CHALLENGES
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Challenge #1
Disconnected Business Conversations
Teams conversations (internal communications)
Email messages (external communications)
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Challenge #2
Channel chaosWorkers can’t track important
business updates
Too Many Teams Channels Means…
You Can’t Find Important Emails and
Documents
Channel CChannel BChannel A
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Introducing harmon.ie SmartAssistant™
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SmartAssistant™ Highlights
• Publish emails and attachments to the Team's mailbox and underlying channel files, by dragging and dropping emails to the Team's channel.
• Introducing Descriptive Labels – which are saved with the uploaded attachments (in SharePoint) and emails (in Outlook) for easy discovery via the harmon.ie sidebar.
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Connect Email and Teams Conversations
• Start a conversation in Teams directly from harmon.ie by sharing an uploaded email or attachment.
• Launch the Microsoft Teams app in a specific channel from harmon.ie, to continue the conversation in Teams.
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Simplify the user experiencewith Favorite Teams, Channels and SharePoint locations
• View your favorite Teams and channels in the harmon.ie Favorites view.
• Drag and Drop emails and attachments in the Favorites view.
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Classify Emails and Documents
• Descriptive Labels convey ‘what the content is about’
• Extends SharePoint metadata to email in Exchange
with harmon.ie Descriptive Labels
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Discover related contentwith harmon.ie Descriptive Labels
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• Use the new Teams tab to view emails and their attachments saved to the Team's mailbox
• Find related Team emails using descriptive labels and filters, view & edit uploaded emails and attachments, locate attachments uploaded to channel files, and more.
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Improve user adoptionBuilt-in help and training videos
Online documentation and training videos are now accessible within Outlook
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Challenge #3
How to Retain Emails & Documents in a Teams
Environment for Compliance
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Support Compliance Center Retention Labels
Set and clear Retention Labels to SharePoint documents and folders.
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• Drive Teams adoption
• Find ‘related information’ in Office 365 when you need it
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The Value
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How to Get Started
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Thank you