Download - Empowering users, empowering libraries: Interactive user instruction, activities and games that work
![Page 1: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/1.jpg)
Interactive user instruction, activities and games that work
Neda Zdravkovic, [email protected] Cook, [email protected]
![Page 2: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/2.jpg)
RULES OF ENGAGEMENT:Seating
Each activity timed – an audio signal for time-out!
Follow-up discussion – your thoughts and questions
Handouts
![Page 3: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/3.jpg)
ACTIVITY 1:
What kind of animal are you?
(handout, p. 2)
![Page 4: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/4.jpg)
![Page 5: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/5.jpg)
What are your impressions of the
activity?
Would you use it?
![Page 6: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/6.jpg)
ACTIVITY 1I:
Boolean AND/OR searching
![Page 7: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/7.jpg)
Combine your keywords with
Boolean
operators:
AND OR
NOT/AND NOT
![Page 8: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/8.jpg)
BOOLEAN AND
SEARCH
![Page 9: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/9.jpg)
ALL LIBRARIANS
PLEASE STAND UP
![Page 10: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/10.jpg)
All who are LIBRARIANS
AND FEMALE
PLEASE REMAIN STANDING
![Page 11: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/11.jpg)
ALL who are LIBRARIANS
AND FEMALE
AND BORN IN NZ
PLEASE REMAIN STANDING
![Page 12: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/12.jpg)
ALLPLEASE SIT
DOWN
![Page 13: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/13.jpg)
BOOLEAN OR
SEARCH
![Page 14: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/14.jpg)
ALL who are LIBRARIANS
OR BORN IN NZ
ORMALE
PLEASE STAND UP
![Page 15: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/15.jpg)
BOOLEAN NOT /
AND NOT SEARCH
![Page 16: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/16.jpg)
ALL who are LIBRARIANS
AND NOTFEMALE
PLEASE REMAIN STANDING
![Page 17: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/17.jpg)
What are your impressions of the
activity?
Would you use it?
![Page 18: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/18.jpg)
SUSAN BROOKESSubject Librarian, Electrical
& Electronic EngineeringThe University of Auckland
Library
![Page 19: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/19.jpg)
![Page 20: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/20.jpg)
Quick Quiz
1. A couple are having a snogfest and someone asks you if you could get them to break it up.
Do you?•A: Tell them to “Get a room!”
•B: Say: “Hey guys, do you think you could do that somewhere
else? People here are starting to feel a bit uncomfortable.”
•C: Stand back and watch until they become so
uncomfortable that they leave.
![Page 21: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/21.jpg)
ACTIVITY 3: Role-play
![Page 22: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/22.jpg)
Difficult Service Situations
1. Fines2. Complaints (about service, policies, maintenance, can’t find items)3. Reference queries outside areas of
expertise4. Technology failure (e.g. copiers, etc.)5. Difficult patrons
![Page 23: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/23.jpg)
3 GROUPS
EACH GROUP – A DIFFERENT SCENARIO (handout, pp. 4-6)
IN GROUPS discuss and come up with the solution
Two “actors” from each group to come up and role-play the scenario & solution
![Page 24: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/24.jpg)
SCENARIO I(handout, p.
4)(5 min)
![Page 25: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/25.jpg)
SCENARIO II(handout, p.
5)(5 min)
![Page 26: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/26.jpg)
SCENARIO III(handout,
p.6)(5 min)
![Page 27: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/27.jpg)
What are your impressions of the
activity?
![Page 28: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/28.jpg)
![Page 29: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/29.jpg)
STEPHANIE CARRLibrary Manager Davis Law Library
The University of Auckland Library
![Page 30: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/30.jpg)
![Page 31: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/31.jpg)
Activity 4: Online QUIZ
![Page 32: Empowering users, empowering libraries: Interactive user instruction, activities and games that work](https://reader036.vdocuments.net/reader036/viewer/2022062513/554be3bcb4c90556328b48f2/html5/thumbnails/32.jpg)
Challenges (p.7)
1. DATABASE INTERFACES & CONTENT CHANGE SUDDENLY
2. ORGANISING INTERACTIVE ACTIVITY IN A LECTURE THEATRE (no PCs)
3. VARIETY OF SKILL LEVELS & PRE-KNOWLEDGE AMONG ATTENDEES
4. TIME MANAGEMENT
5. ACHIEVING SUFFICIENT LEVEL OF “DIFFICULTY”
6. PARTICIPANT/STUDENT BEHAVIOUR
7. PRESENTER BOREDOM
8. PRESENTER TIRED
9. ACTIVITY PREPARATION
10. ONE- SHOT SESSION