Enabling the Mobile Workforce: Application, Collaboration and Messaging on AWS
Rolf KerstenBusiness Development Manager
Agenda
Amazon WorkSpaces Customer Example Amazon WorkSpaces Application Manager and
Desktop Marketplace Amazon WorkMail Amazon WorkDocs Q&A
User Expectations
A Day in Life of Claire…
6am – at home
• Check eMail on mobile
• Add latest updates toPowerpoint presentationon home PC
A Day in Life of Claire…
7am – On the train
• Take iPad• Get latest XLS
from shared document folder
• Update slidesagain
• Drop iPad• Panic…
A Day in Life of Claire…
10am – customerPresentation
• Calm down• Borrow Kindle
from colleague• Pitch slides• Do demo• Browse internal
catalog• Place order on
internal system
What Claire expects
1. Access to a corporate Windows desktop with Powerpoint and corporate apps (order entry) from any device
2. Access to corporate eMail infrastructure from any device
3. Access to corporate shared document folders from any device
The Provider View
Building the „I“ in VDI is Painful
Data Center BuildingsPhysical SecurityPower & CoolingServer, Storage and Network InfrastructurePurchase HardwareInstall HardwareOperate HardwareReplacement/RepairsIT SecurityCompliance
Amazon WorkSpaces is a cost effective, managed cloud desktop for flexible work styles.
Why Amazon WorkSpaces?
Secure Reliable
Cost-Effective
Easy to Deploy and Manage
Flexible and Scalable
Consistent Performance Globally AvailableFast, Persistent Experience
Amazon WorkSpaces Use Cases
Work from Home Contract Workers Developers M&A
WorkSpaces Bundles
• The Amazon WorkSpaces Utilities Bundle includes Internet Explorer 11, Firefox, and 7-Zip
• All bundles include 50 GB of WorkDocs storage, and upgrade to 200 GB for $2• Bring Your Own Windows 7 Licenses: Discount of $4 per WorkSpace per month, for a
savings of up to 16%.
Value ($27)• 1 vCPU, 2 GB memory
• 10 GB storage
• Utilities software bundle
Standard ($7)• 2 vCPU, 4 GB memory
• 50 GB storage
• Utilities software bundle
Performance ($64)• 2 vCPU, 7.5 GB memory
• 100 GB storage
• Utilities software bundle
Plus Bundle (+ $15 USD). Includes Microsoft Office Pro, Trend Micro, Utilities bundle
Available Globally
Security and Reliability
No data stored on client devices
Mitigates risk when connecting to public networks
Enables multi-factor authentication (MFA)
WorkSpaces Volumes Encryption
User volume backed by Amazon S3
Simple management
Centrally manage with existing tools and processes
Integrated with Active Directory, Simple AD
Streamline software deployment, upgrades, patching, and retirement
Add users in new regions quickly and easily
©2015, Amazon Web Services, Inc. or its affiliates. All rights reserved
Deploying Amazon WorkSpaces at Scale at Johnson and Johnson
J&J is a Global Health Care Leader• More than 270 Operating
Companies in 60 Countries, with 126,000 employees
• Selling Products in more than 175 Countries
• The world’s sixth-largest consumer health, pharmaceuticals, and biologics company
• The world’s largest medical devices and diagnostics business
2015 use cases
~8,000 usersReplace end-of-life
desktops
~16,000 usersContractors /
Opt-in employees
BYOD Zero clients
Moving forward…
Zero client at the office
• Office-bound workers
Home computer at home
• Zero clients in all facilities retrofits
• Hoteling / shared workspace areas
Why WorkSpaces?
Scalable and global No upfront CapEx Capacity on-demand Rate of innovation Instrumentation and controls Cost savings Focus on the service, not the infrastructure
5 key learnings
Traditional VDI was not aligned with our needs
Technology is not the challenge
Getting the business case right was critical
End-user experience makes or breaks success
Don’t take network coverage and capacity for granted
Amazon WorkSpaces Application Manager
…and AWS Marketplace for Desktop Applications
Challenges with App DeliveryCustomers want a single solution for managing applications across all devices.
Customers want a common solution for tracking app license usage and assets
Customers want to easily package applications once and deliver them to all devices.
Customers want to enable an enterprise app Catalog experience across all devices.
WorkSpaces
Amazon WAM
Catalog Deploy Apps
for Desktop Apps
Applications where you already own the license
Line of business applications
Amazon WAM - Overview
WAM Benefits
Com
plex
ity &
Cos
t
Experience
IT Admin End User
Create your own app catalog,
Simplify WorkSpaces image
Visibility and control
Remove App Compatibility issues
Low cost, $5/user/Month (Standard)
Use any combination of apps without conflicts
BYOD
Uninterrupted access
• Simplified software procurement• Monthly subscription model• Selection of more than 140 apps
across 11 categories• Search, select and buy in minutes• One AWS invoice
What is Marketplace for Desktop Apps?
AWS Marketplace for Desktop Applications
Illustration & Design GIS & Mapping
AP & Billing
Productivity & Collaboration
Project Management
Business Intelligence
Media & Encoding Security, Storage & Archiving
Utilities CAD CAM
For a complete list of Applications please see here. Desktop App suggestions? Please reach out to: [email protected]
Application & Web Dev.
WorkMail is a new AWS service customers turn to to help them reduce the cost and complexity of deploying, running, and maintaining their email and calendaring solution.
Amazon WorkMail Benefits & Differentiators
Benefits Anywhere Access
Active Directory Integration
Managed Service
Enterprise-Grade Security
Outlook Compatible
Low Cost
Differentiators Customer controls where their data is
located
Customer controls the encryption keys for their data
Native support for Microsoft Outlook
Built on top of reliable and scalable AWS cloud
Amazon WorkMail Availability & Pricing
Pay-as-you-go
No user or long-term commitments
Cost-effective - $4/user/month for 50GB mailbox
Bundles with Amazon WorkDocs - $6/user/month
30-day free trial for up to 25 users
Available in the US East (N. Virginia), US West (Oregon), and EU West (Ireland) regions
Amazon WorkDocs
Managed, secure enterprise storage and collaboration service
Active Directory Integration
Highly Secure
Users can share, make comments on documents without emailing files as attachments
Supports Microsoft Office and other common productivity applications
BYOD
Pay-as-you-go. $5 per user per month for 200 GB *
Free trial includes up to 50 users for 30 days
WorkSpaces and WorkMail bundles available* US Pricing
Summary
1. Access to a corporate Windows desktop with Powerpoint and corporate apps (order entry) from any device
2. Access to corporate eMail infrastructure from any device
3. Access to corporate shared document folders from any device
Happy UsersHappy Providers
Rolf KerstenHead of EMEA Platform Business [email protected]