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Welkom
Smart Consumer Summit Multiscope | Mirjam van Gils Manager Business Development Toon®
mirjamvgils
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LET’S TALK CHALLENGES AND INSPIRE EACH OTHER
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NIEUWE CONCURRENTIE
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Plaatje ice age – volgt nog
VASTHOUDEN AAN WAT JE HEBT?
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ENECO_WIDNW_i60
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NIEUWE WERELD
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Smart Platforms & Energy Services
OUR VISION
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START SAMENWERKING
QUBY
2009
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DIT GING NIET ALTIJD
GOED…
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DUS WE GINGEN TESTEN…
..EN NOG MEER
TESTEN
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De Wereld van Toon
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VISIE OMZETTEN IN
ACTIES
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CA 300 FTE WERKEN DAGELIJKS MET TOON
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SAMEN MET DEVELOPERS HACKATON
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SAMEN MET KLANTEN
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AGILE WORKPLACE
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35K 5k
200K
100K INSTALLED BASE TOON®
2012
Fast growth Toon® in NL
2015 2014 2013
Proven Business Model with Recurring Revenue
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Proven Business Model with Recurring Revenue
2012
Bekendheid Toon®
2015 2014 2013
36% 56%
72% 83%
BEKENDHEID TOON®
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MEER DAN 50 INSTALLATIES
PER UUR
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CUSTOMER CONTACT
More & positive Engagement
Non Toon® Customers
Toon® Customers
~1x/ year
~1x/ day
Proven Business Model with Recurring Revenue
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NPS SCORE
Improvement of NPS
Non Toon® Customers
Toon® Customers
+30
Proven Business Model with Recurring Revenue
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CHURN
Increased Loyalty
Non Toon® Customers
Toon® Customers
Churnreduction > 60%
Proven Business Model with Recurring Revenue
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But love to pay for what they want.
People hate to pay for what they need
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Met een eigen Sigmund …
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… en bij STAMGASTEN
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NEXT CHALLENGE 1 MILJOEN TOONS EIND 2017
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TO WIN THE HEART OF THE HOME
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“INNOVATE OR DIE”
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THE BEST WAY TO
PREDICT THE FUTURE IS TO
CREATE IT
mirjamvgils
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THE BEST WAY TO
PREDICT THE FUTURE IS TO
CREATE IT
mirjamvgils
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THE BEST WAY TO
PREDICT THE FUTURE IS TO
CREATE IT
mirjamvgils
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THE BEST WAY TO
PREDICT THE FUTURE IS TO
CREATE IT
mirjamvgils