Download - EOK Technologies - Healthcare IT services
Presentation to United Health Group
EOK Technologies – Company Overview
June 12, 2012
About EOK TechnologiesEOK Technologies is a leading Information Technology consulting firm serving Healthcare clients throughout North America. We help Payers, Providers and Life science organizations nationwide implement business-driven technology solutions that integrate business processes, Improve worker productivity, Increase customer loyalty and create a more agile enterprise to better respond to new business opportunities. We collaborate with our clients to strategize, build and implement technology-enabled business solutions to gain measurable competitive advantage.
Strengths that distinguish EOK Technologies in the marketplace:• Unique consulting model that provides an implementation-oriented partnership with clients. • Broad and evolving service offerings• Best practice methodology ensuring integration of Technical implementation, Process design and Workforce transition • Global Delivery/Outsourcing, Global Support and Application Development Capabilities• National Focus, but Local commitment • Extensive industry expertise
About EOK Technologies Founded: 2005 Offices across: USA, India and Middle East Global Headquarters: California, USA 150+ colleagues Dedicated Solution practices Industry Focus: Healthcare, BFSI, High Tech, Manufacturing and Telecom Suite of services: Consulting, Technology and Outsourcing services Global Model for delivering results
• Onsite, Offsite, Nearshore, Offshore Uniquely positioned to become clients transformational partner of choice
Commitment
•To enable swift, dramatic transformation of your critical business and IT functions.
Our Promise:
•We combine deep Industry, Business process, and Technical expertise with disciplined program management and an integrated team of global and local professionals to craft custom solutions that meet each client’s specific business requirements.
Our Approach:
•We make your organization more efficient, more effective, and more valuable to your customers Now - And for the Long term
Your Results:
Office Locations
ODC: Offshore Development Center
Presentation to United Health Group
EOK Team - Introduction
June 12, 2012
Management Team
Umesh Prabhu , CEO
A founding partner of EOK, Umesh heads EOK’s Corporate Strategy and Operations. A seasoned professional, with over 20 years in High Tech, Manufacturing and more recently Healthcare, Umesh has the ability to interconnect business models with opportunity, helping deliver value for our clients. He has a proven ability to develop and deploy a long term strategic vision, establish and nurture strong relationships with clients, business partners, and building strong talented teams. His strengths in management and understanding of the underlying technology and innovation trends have made EOK, a leading integrator in the Enterprise market.
Management Team Cleo Smith, Vice President of Sales & Business Development
His focus and vision is to grow EOK Technologies into a major global player in the IT services industry. Cleo Smith has over 17 years of notable experience in sales and consulting outsourced IT services. His significant experience in solving business problems around application development, document workflow, transaction processing, data conversions and regulatory compliance has led him to achieve success and excel in selling enterprise level IT solutions to corporate and government accounts.
Previously Cleo was the Global Head of Sales and Business Development at Knowledge Matrix, a pure-play international system integration consultancy and outsourcing company for Fortune 1000 clients. Prior to Knowledge Matrix, Cleo has held VP level Business Development positions at Goldstone, Lavante, eTouch Systems, Ciber and West Valley Staffing Group. Cleo started his career as Vice President of Major Accounts at Robert Half International..
Management Team
Ted Horne, Regional VP/Healthcare Sales
Ted has over 17 years in the IT consulting industry leading sales and marketing both globally and in North America for firms such as Capgemini, Keane, Satyam and is now the Regional VP for EOK Technologies. He has worked with GE Healthcare, Blue Cross/Blue Shield of Wisconsin, digiChart, Healthscreen, ICON and Trustmark Insurance to help them bridge the gap between strategy and execution of IT projects to help transform IT operations.
He has developed Enterprise Data Warehouse/Business Intelligence practices for Keane, Kanbay (Capgemini), and Stratagem for the Financial Services and Healthcare industry verticals with a focus on how to help clients prioritize strategic business goals without being bogged down in the minutiae of data.
Companies we work with…
Presentation to United Health Group
EOK Technologies – Healthcare Solutions and Expertise
June 12, 2012
Our Solutions and ExpertiseBusiness-Driven Solutions• EMR Implementations and
Customization • Enterprise Portals / Content Mgmt• SOA and Business Process Mgmt• Data Warehouse and Business
Intelligence• Clinical Analytics and Business Intelligence
• Regulatory Compliance• ICD-10 Transition• User-Centered Custom Applications• CRM Solutions• Enterprise Performance Management• Self-Service & Patient Engagement• eCommerce & Product Information
Management• Industry-Specific Solutions• Mobile Technology• Security Assessments
EOK Services End-to-End Solution Delivery IT Strategic Consulting IT Architecture Planning Business Process & Workflow
Consulting Usability and UI Consulting Custom Application Development Offshore Development Package Selection, Implementation
and Integration Architecture & Application
Migrations Education
Healthcare – Technology Focus
Clinical EMR, Systems Analyst, HL7 Interface Analyst, ICD10 - [PM / Analysts], Business Analyst, Data Analyst
Data WarehouseProject Mgr, Data Architect, ETL Architect, Data Modelers, Data Analyst, Testers, Developers
Business IntelligenceCOGNOS, SAS, Qlikview, Business Objects, OBIEE / OBIA, SSRS, Microstrategy, SAP, EPM
Technologies .net, Java, UNIX/Linux, IT security, Citrix, PEGA, JBOSS, SCRUM / AGILE, CRM [Netsuite, Salesforce.com ], Portals [Liferay, Sharepoint, Websphere], EAI
Mobile Development iOS, Android, Windows Mobile, BlackBerry, HTML5
Healthcare – IT Services• ICD-10|5010 Services
Assessment Remediation Transition
• Application Maintenance and Development Custom Application Development Support & Maintenance of Custom Applications Testing Service
• IT Infrastructure Management Services Virtualization Support Database Management and Implementation Redundant Storage Solutions Including Long-term Archiving Server Deployment Disaster Recovery and Business Continuity Management
Healthcare – IT Services• EMR* and Application Implementation & Support Services
EMR Readiness Assessment EMR Strategic Plan EMR Selection & Contract Negotiation Clinical Systems Data Conversions/Archiving Implementation - Project Management / Assistance
* - Paragon, Epic, GE-Centricity, Cerner, MEDITECH, Eclipsys, Lawson
• Cloud SaaS Solutions PIE: Patient Information Exchange Portal PIE/FIE Archive
Clinical Archives Patient Accounting Human Resources Payroll General Financial Software Applications
Healthcare – IT Services• Meaningful Use
Gap analysis between current state and Meaningful Use criteria Roadmap to achieve Meaningful Use Readiness to take on change Assessment of current EHR vendors plan Availability of resources Discussion of appropriate criteria selection for your facility Identify barriers Assess infrastructure Technology and application readiness
• PACS (Picture Archival Communications System)
Healthcare – IT Services Often as healthcare facilities move from legacy information systems to
new systems, the data conversion for much of the data is either not done or limited in scope by the vendors involved. With this being said, it is not unusual for hospitals to continue to pay many thousands of dollars in support fees for many years on unused systems for the sole purpose of having access to the historical financial and clinical data on the system.
• Control financial and clinical data Data Archiving project management with progress status reporting Site specific development and documentation of the data archiving
process Data extraction assistance of files from the legacy system Archiving development programming “Mock/Test” archives allows the site to validate data prior to go-live Data Retrieval System Design and testing
Healthcare – BI Analytics• Track & Monitor operational performance• Identify trends, detect patterns & predict outcomes• Model business decisions• Monitor quality initiatives & care programs• Enterprise performance based on KPIs• Reporting & Analytics
Cost of services Staff performance Risk management & compliance Profitability
• Monitor Clinical Processes Improve Quality, Safety, Risks & Outcomes
• Budgeting & Planning Expense planning based on patient days, visits, units of services &
procedures Operational plans for facilities, clinics & service lines Manage & Consolidate plans in integrated workflows
Healthcare – Partial list of Projects Undertaken• OB-GYN Solutions Provider
Architected, Developed & Tested an EHR & PMS system built with Microsoft .NET
• Integrated Chiropractic Software provider CCHIT Certification
• Canadian Provider of Physician Practice Enhancement Services Developed EMR system Managed Care system
HL-7 interfaces• Global Healthcare Manufacturer and Services Provider
Data Warehouse projects Acquisition & Integration portals Global Help Desk
Healthcare – Partial list of Projects Undertaken• Instrument Readiness provider
Tissue tracking system with bar coding• Private, Not-for-Profit health system in California
SQL Server / Database Upgrade ICD-10 Transformation Data Warehouse projects
• Leading Health Management Solutions provider Project Manager / Business Analyst / System Analyst Data Architect / Data Analyst / ETL Architect / Reporting Analyst HL7 Interface Analyst Cognos Architect / Developers
Presentation to United Health Group
Engagement Models
June 12, 2012
Typical Engagement Model and Team Structure
IS Manager
IT Team
Offshore Account Manager
Directors / Senior Management
Vertical Head
Global User Base
Onsite Account Manager
Technical Architecture
Group
Infrastructure Practice
Support Groups
VP – Client Management
Quality Assurance
Team
Global IT infra team
Onsite Team
Client EOKEOK OFFSHORE TEAMClient / EOK ONSITE TEAM
Quality / Process Team
Execution Approach
Environment Setupand Ownership
Environment Setupand Ownership
Hands on Shadow Support
Hands on Shadow Support
System Study and Onsite Transition
System Study and Onsite Transition
Due Diligence and SoW
Due Diligence and SoW
Engagement Begins
Engagement Begins
Primary ContactPrimary Contact
Service SLAs at Steady State
Service SLAs at Steady State
Offshore Project
Management
CustomerOnsite
Account Managemen
t
Q&A
Thank You! EOK Technologies Corporate Headquarters
46500 Fremont Blvd., Ste # 714,
Fremont, CA 94538
Main: 510.440.1300
Fax: 480.452.0880
www.eoktechnologies.com
Contact : Umesh Prabhu, CEO
Email: [email protected]
Mobile: 510-459-8063
United States: California | Wisconsin | North Carolina | Minneapolis |
India: Hyderabad | United Arab Emirates : Dubai