Eugene S. Reed1b Alfred Lane ∙ Bloomfield, NJ 07003 ∙ 862-232-4279 ∙ shamarireed973@gmail.com

EDUCATIONMontclair State University, Montclair, NJ August 2006Bachelor of Science, Commercial Marketing

STUDENT DEVELOPMENT EXPERIENCENew Jersey Community Development Corporation, Paterson, NJ 2010– PresentYouth Development Worker Serve as an initial point of contact and assess the needs of up to 10 homeless and displaced adolescents who reside at the facility Plan and deliver programs focused on academic success, social & emotional intelligence, alcohol & drug awareness, violence & gang

culture prevention and conflict resolution Coordinate the use of family mentoring, peer to peer education and life skills training to help them reach their full potential as a

productive and independent adult in society Collaborate with teachers, social workers, therapists, coaches and family members in order develop effective treatment plans Monitor the distribution of the student’s prescribed medications as necessary Document shift activities and incidents in the communication log Facilitate active demonstration of skills to program participants in any of the following areas: daily living, self-care, career planning,

enhancing social relationships, work-life balance, money management, self-empowerment, etc.

Life Skills Coordinator 2013– 2014 Assisted the Director of NJCDC with managing a staff of 10 Youth Development Workers Supervised and provided training on supporting residents, medication monitoring, documenting incidents and programming logistics Performed on-call and emergency response duties dealing with AWOL residents, major and minor injuries or staff coverage Administered a resident and programming budget of $1000 monthly Conducted facility maintenance audits and addressed building repairs and facility concerns Coordinated room changes and administrative housing functions

Bergen’s Promise, Rochelle Park, NJ 2007- 2013Care Manager ▪ Provided high risk, emotional disturbed children and their families with Intensive Care Management Services ▪ Received training in case management through case studies, simulations, student generated responses and tracked data▪ Attended Instructional Education Plan (IEP) and Child Family Team meetings ▪ Generated reports for IEP meetings, which included the attendees present, goals, and desired outcomes▪ Served as a liaison between families and the Child Family Team and formulated a plan to follow up on the youth’s progress▪ Documented the notes from daily phone contacts and weekly Face-to-Face meetings▪ Recognized as Case Manager of the Month in 2010

PROFESSIONAL EXPERIENCEDivine Aid Services LLC, NJ 2014- Present Director of Marketing Develop strategies and outreach initiatives to generate brand awareness of home healthcare services Manage online marketing promotions, branding campaigns & marketing through direct mail, email and social media outlets Coordinated the logistics of a networking event aimed at educating 70 clients representing 8 prospective vendors and donors Utilize human relations, communication, and negotiation skills to market and sell home healthcare services

Hertz Corporation, Jersey City, NJ 2014- 2015 Assistant Manager Managed the daily operations of the Jersey City branch Facilitated the onboarding process for 10+ manager trainees for branch management Acquired and maintained client accounts in the Northern New Jersey Provided sales and customer service training for 10+ personnel in the branch Motivated, mobilized, and coached staff members to meet high performance standards Established monthly and weekly goals for manager trainees to accomplish by the closing of the quarter Conducted audits of the fleet management assessing for preventive maintenance and inventory discrepancies Solicited customer feedback and resolved concerns