FINGER PAINTING FINGER PAINTING FOR GROWN-UPS?FOR GROWN-UPS? EFFECTIVE TECHNIQUES EFFECTIVE TECHNIQUES TO TEACH THE ADULT TO TEACH THE ADULT LEARNERLEARNER
Alison Prince, M.Ed., CIRS
United Way of the Brazos Valley
Bryan/College Station, Texas
Today’s SessionToday’s Session
My role Facilitate Discussion – Include Participants Move Learning Process Forward/Keep Up
with Time Introduce New Concepts and Ideas
Your Role Engage in Discussion – (as much as you
would like to) Be the Expert; Bring Your Experiences Make this workshop what you need it to be
Why Did you Come?What Do you Hope to Learn?What Expertise/Experience do you Bring to the Table?
Today is about YOU!!Today is about YOU!!
Small Group DiscussionSmall Group Discussion
Groups of about 10Facilitator: SWO(t) Analysis of your I&R Training
Program Strengths – What do you/learners like; what
are you proud of; what works well? Weaknesses – What don’t you/learners like;
wish you could change? Benefits a New Employee Brings to your
Organization Report to Larger Group
Difference BetweenDifference Between Child and Adult Learning Child and Adult Learning
Learner Centered, self-directed
Learning based on experience, knowledge and interests of student
Curriculum is built around the student’s needs and interests
Orientation to learning is life centered
Motivation is mostly internal (self-esteem, increase job satisfaction)
Learner Centered, self-directed
Learning based on experience, knowledge and interests of student
Curriculum is built around the student’s needs and interests
Orientation to learning is life centered
Motivation is mostly internal (self-esteem, increase job satisfaction)
Teacher Centered Learning based on set
curriculum Use of lectures, assigned
readings, etc. Motivated by external
measures (grades, approval – teacher or parent)
Teacher Centered Learning based on set
curriculum Use of lectures, assigned
readings, etc. Motivated by external
measures (grades, approval – teacher or parent)
Adult Learning (Andragogy)
Child Learning (Pedagogy)
Adult LearningAdult Learning Core Learning Principles Core Learning Principles
Adults learn best when:1. Learner understands why they need to know2. Learner has freedom to learn in their way
(self-directed; self-concept)3. Learning is based on experience4. Time is right for them to learn (self-readiness)
“When the student is ready, the teacher appears”
5. Process is positive and encouraging (orientation to learning)
6. Learner’s motivation to learn is internal
Types of Adult Learners:Types of Adult Learners: Why They Learn Why They Learn
Types of Adult Learners:Types of Adult Learners: How They Learn How They Learn
Back to I&R Back to I&R TrainingTraining
Overview of My I&R Training Overview of My I&R Training ExperienceExperience
Read the Training Manual, Watch a Video, Read the ABCs of I&R, Read the Training Manual, Take Essential Learning Course, Listen to a Call, Read the Policies and Procedures, Listen to More Calls, Take an Essential Learning Course, Listen to an I&R Specialist Tell Me How to Answer a Call, Read the Training Manual, Take an Essential Learning Course, Read the ABCs of I&R, Click on the Screen Where the I&R Specialists Tell Me to Click, Tell the Caller What the I&R Specialist Tells Me to Say, Read the Training Manual, Take a Test.
CONGRATULATIONS – I’m an I&R Specialist
Adapting Adult Learning Adapting Adult Learning Principles to I&R Training Principles to I&R Training
New employee is like a consultant to your organization for the first 90 days of employment…. WHY??
**EXPERIENCE**
Back to SWO(t) Analysis – Small Groups Opportunities – What are tools that could be
used to improve it; What resources would make it outstanding?
What adult learning methods can be implemented
Report to Larger Group
THANK YOU!THANK YOU!Alison Prince, M.Ed., CIRS
United Way of the Brazos Valley
Bryan/College Station, Texas