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Company Presentation
October 2012
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GROUPE ONEPOINT company profile
In summary
GROUPE ONEPOINT :
Is an international company providing :
management consulting and I.T. professional services
business process optimization and technology
is a multi-specialist service provider
offers to its clients a partnership approach based on client intimacy, flexibility and excellence
Consulting and fixed price services Service Centers for Paris and regional
offices
France (2002)
Canada (2003)
China (2005)
Local consulting and professional services Intra-group resource mobility and service
center
Supporting our client activities in Asia
Tunisia (2007)
Professional services and local projects
Service Center
OTC Conseil (2012)
Business Consulting Operational Risk Management
France (2008)
Acquisition of ODIMA/OCEI Service Center/fixed price projects
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GROUPE ONEPOINT business information
Fc
22
42
Revenue Growth
260
475
Staff Growth
Strong and steady growth 55 650
Balanced sectorial position and growth
Presentation
Government Telecom / Media
Industry / DistributionBanking / Financial Services
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GROUPE ONEPOINT is renowned for its cutting edge technological expertise and its savoir-faire with a broad range of technologies (Microsoft or Open Source).
GROUPE ONEPOINT helps its clients through the management of fixed price critical projects and programs to deliver business solutions and to provide a competitive advantage to clients.
GROUPE ONEPOINT helps its clients through its business and management professional services by drawing on its long experience on strategic projects in different business areas.
GROUPE ONEPOINT works closely with its clients in business and I.T. transformation activity adding value at the right price in all situations.
GROUPE ONEPOINT partners with its clients providing the highest quality services. GROUPE ONEPOINT has an internal quality policy guaranteed by its employee certification program and its ISO9001 company quality policy.
GROUPE ONEPOINT company profile
Added Value Service Partner
Technical Expertise
Fixed Price Projects
Business and Functional Expertise
Service Center
Quality
ConsultingGROUPE ONEPOINT works closely with its clients on the strategic planning of their major transformation projects and their business service improvement programs.
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An expert service in France and around the world
Our offices worldwide
A national and international presence, a production capacity customized to our clients needs in the French
regions, near-shore and offshore.
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GROUPE ONEPOINT company profile
Executive Committee
Business Development
Legal and Financial
Management and Business
Administration
Information Systems
Management
Chief Executive OfficerDavid LAYANI
TELEMARKETING SERVICE CENTER
SERVICE CENTER
Business Unit Management
BUBanking,Finance, Insurance
RECRUTMENT SERVICE CENTER
ONEPOINT UNIVERSITY
Human Resources and General Secretary
Industrial Management
BU BordeauxBU Telecom
BU Industry, Retail,
Government
BU Nantes
BU Canada
• Matrix Organization
• Sectorial Business Unit
• Shared Service Center
• Dedicated Services
B.U. INTERNAL ORGANIZATIONAL STRUCTURE
SALES
Manager
Technical Sales
HUMAN RESOURCES
Human Resource Manager
Recruitment Specialist
PRODUCTION
Project Manager/Coordinator
Delivery Management
FINANCE
Management Accounting
Administrative Assistant
Organisation
BU OTC
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GROUPE ONEPOINT company profile
Specialist service
providersRevenues < 30 M€
Consulting &
technology companies Revenues >
500 M€
Client Intimacy
Expertise
Servicecommitment
International services
Organization& Processes
Industrialization
Customized Services
Capacity
Business Acumen
Market Positioning
GROUPE ONEPOINT brings the advantages of both: Niche and specialist service providers Large professional service companies
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“GROUPE ONEPOINT Is an international company providing management consulting and I.T. professional services, technology optimization and outsourcing. GROUPE ONEPOINT helps its clients to optimize performance through the efficient and innovative use of processes and technologies.”
Our Services
Your company performanceOptimize
Optimize and Improve I.T. Services In order to liberate internal client resources to enable innovation and to build a competitive advantage
Outsourcing
Tests and Applications
Infrastructure
Outperform your competitors through process and technology effectiveness and excellence.
“It is not the strongest species that survive, nor the most intelligent, but the ones most responsive to change.”
Technological Innovation is one of the key enablers of the Agile enterprise, enabling market adaptation and rapid construction of new client services
Improve the efficiency and effectiveness of your business through the industrialization of your I.T. infrastructure
With a specialist partner manage the business support activities with clear performance indicators on cost, service, quality and reactivity
Consulting
Technology
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Consulting
to survive and flourishAdapt
I.T. Governance
I.T. Transformation
Project Management
I.T. Strategy
Fonctional Expertise
“It is not the strongest species that survive, nor the most intelligent,
but the ones most responsive to change.”Charles Darwin
Value Delivery, Performance Measures • Budget and Control• I.T. Governance, COBIT
I.T. Blueprint, Innovation• Opportunity analysis, I.T. Innovation• Cobit, Val IT, Six Sigma
Industrialization, outsourcing – offshore, • Continuous Improvement, Methodology• Organizational audits, Change management
Project Portfolio Management• PMO• CMMi, PMBoK, Prince2
Energy/Utilities Automotive
Defense/Aeronautic/Security
Transport/Logistics/Construction
Management Consulting Business Performance
• Risk, Compliance• Organization, Business process re-engineering
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Market, credit and operational risk management. Assets and liabilities management
Foreign Account Tax Compliance Act, Dodd-Frank, EMIR, Bâle II/III & liquidity risk, Solvability II,LSF
Business blueprint, strategic marketing, mergers and acquisitions, cost reduction
Market data repositories, products, clients and third party reference data repositories.
Validation of internal quantitative models.
Organizational change management, organizational structure definition, role definitions, work procedure documentation, BPR – Business Process Reengineering
Front, Middle, back Office Internal control, Management Accounting, …
OTC GROUPE ONEPOINTManagement Consulting
Strategic and Business
Consulting
Risk and Quantitative
Analysis
Processes
Risk
Information
Regulation
Change management
your business performanceOptimise
“GROUPE ONEPOINT helps clients optimize their performance through innovative processes , organization and technologies.”
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Technology
the Agile enterpriseConstruct
Simplicity and Rapidity• Audits of architecture and applications• Application framework development• Training• Migrations, maintenance and support
Scalability and Standards• Strategy and Roadmaps• Architecture and Performance • Portals and SOA• Migrations, maintenance et support
Independence of Business Services and Applications• Architecture and Vision• Support of business processes • Enterprise Service Bus• Data and business objects
.NET Technologies
Open Source
SOA/Integration
Java/J2E Technologies
Technological Innovation and system integration are key enablers of the Agile enterprise enabling market adaptation and rapid construction of new client services.
Openness and Value for Money• Java based Open Source– Client, Mobile, JVM, Server• Data oriented Open Source– Database, Analytics, RT
Query/Streaming
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Deep technical expertiseGROUPE ONEPOINT is a Microsoft Gold Partner and also provides expertise in the full range of Java technologies and package systems, with in particular :
Technology
• A large variety of experience and expertise in proprietary and Open Source technologies • Tens of web technology architects (Java, J2ee, PHP, Mysql, Oracle, BO)• Close partnership relationships with software editors and hardware providers• 200 web technology designers and developers
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Microsoft partnership and certification
• 2 MVP (Most Valuable Professional) – technical experts recognized by Microsoft
• A strong capacity to manage workload variation
• A Microsoft Gold partnership covering collaborative and portal domains
• SharePoint technology certified experts
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Service Center Management
Structure and organize the service• Service catalog implantation• SLA and key performance
indicators • Front Office construction and
SPOC
“Optimize and improve business services in order to liberate internal resources for innovation and build competitive advantage.”
Industrialisation
Productivity improvement• Workload variation management• Nantes, Bordeaux
Cost Reduction• Access to expert resources• Agility, virtualization, expertise • Canada, Tunisia
Effectiveness & Lean• Organizational
industrialization• Knowledge management• Reutilization, Automation• Continuous improvement
to create competitive advantageIndustrialize
Projects & Programs
Fixed Price Projects• Project management• Program governance• End to end management of
service implementation
On site Services Center
Offshore Service Center
Regional Service Center
Service evaluation and Initialization• Knowledge transfer• Operational management
Transition
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Resources and Expertise
KN
OW
LED
GE M
AN
AG
EM
EN
T
GROUPE ONE POINTResource Pool
Team
GROUPE ONEPOINT Service Center specialist teams
Methodological Expertise
Knowledge management
Quality control Technical Expertise
Workload variation management
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Nantes
Bordeaux
Experienced Fixed Price Services Management 20 years experience providing fixed price services Significant success stories and references Client relationships based on transparency and flexibility Industrialized services based on best practices Proven knowledge transfer management Continuous improvement of services (CMMI, AGILE)
Local capacity More than 150 experts GROUPE ONEPOINT Shared Service Center Polyvalent technology experts
Service Centers
Outsourcing
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Our Service Center approach
Groupe onePoint
Service Level Agreement
QualityPlan
CLIENT
GROUPE ONEPOINT
Management Reports
Monitoring, analysis and follow-up of the key performance indicators of the service
Reporting of risks and alerts to appropriate client managers
Quality
Management of service continuity
Ensuring respect of internal client methods and procedures
Guaranteeing compliance with the QAP (Quality Assurance Plan) and Service Transfer Plan
Coordination
Task Allocation
Resources Management (skills and staffing)
Monitoring work progress and plan
Governance and Management
of a Service Centre
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Third Party Application Maintenance and Testing Managed Services
Third party Application Maintenance
Service Offerings covering on site, near-shore and offshore application maintenance
New production models based on a fixed price approach
Improved resource allocation Industrialization through best practices.
Clear visibility and management of costs Flexibility et innovation in business support The best quality while optimizing « Time to
market »
Testing Managed Services A test methodology covering all stages of a
project in order to optimize overall quality A proven skill transfer methodology Verification, Validation and Testing best
practices Continuous improvement savoir-faire.
The most responsive business support while optimizing risk management
Client satisfaction while ensuring production security
“With a specialist partner, coordinate your business support activities using clear indicators on cost, service, quality and reactivity.”
Client Added Value
on your key business activitiesFocus
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Managed Services, Audit, Support, Consulting
Testing Manage Services
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Infrastructure
Database management System management Web application operations management Desktop management
Incident management Problem management Release management Configuration management
Datacenter consolidation Private and hybrid cloud solutions Automated provisioning Desktop virtualization Application virtualization
and improve serviceReduce costs
Remote system management
Virtualization Services
Service Management
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Best pratices and methods
ISO 9001GROUPE ONEPOINT is currently preparing its ISO 9001:2008 certification for its design and development activities in projects, maintenance and technical professional services.
ITILGroupe onePoint uses ITIL as its reference methodology for all its support and maintenance activities of both applications and infrastructure. Tens of GROUPE ONEPOINT experts are certified on the different ITIL services.
CMMIFor formal projects and projects requiring a traditional approach, we use CMMI as a reference.
Agile/Scrum/XPFor small projects requiring rapid reactivity, our certified expertsuse an agile or iterative approach.
COBIT/Val ITFor I.T. governance engagements GROUP ONEPOINT experts and auditors use the COBIT framework.
“Becoming a leader requires the implementation and adoption of best practices for day to day activities and to build a better future“
excellenceEveryday
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We deliver products and services which correspond to our clients expectations, to our quality standards and respecting the best industry standards.
the highest QualityDelivering
Groupe onePoint is committed to delivering the highest standards of quality and responsiveness in the software products and services we provide for our customers.
Services Standards
Quality Management is implemented in each project which we take on from the design phase all the way through to deployment.
Engagement de Qualité
We communicate and deploy our Quality Policy to all our employees
Communication
We constantly search to improve the quality of our services through apprenticeship, knowledge sharing, performance assessment or innovation
Amélioration Continue
Quality policy
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This environmentally friendly initiative also involves the participation of employees and suppliers in the best practices applied on a daily basis :
Paper management and printing optimization,
The reduction of electricity consumption in the office,
The control of air conditioning and heating,
Water management,
The reduction of travel and the putting in place of alternative solutions,
Management and recycling of waste
GROUPE ONEPOINT IS CERTIFIED AFAQ 14001 LEVEL 1
Sustainable development
As a responsible enterprise, GROUPE ONEPOINT is committed to controlling the environmental risks and impacts associated with its activities.
This environmental commitment is characterized by an Environmental Guide made available to all the employees of the group.
BUILDING AN ENVIRONMENTALLY-FRIENDLY ENTERPRISE
Certification
ISO 14001
On the 9th of march 2011, GROUPE ONEPOINT was certified AFAQ 14001 Level 1.
This recognition is a testimony of the commitment of the group over a considerable period of time to the respect and protection of the environment.
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GROUPE ONEPOINT Advantages
Commitment
Capacity to manage
workload variation
Controlof costs
Group Size
Strategy based on major accounts
All-inclusive governance
Reactivity, Flexibility
Adaptability
ONEPOINT University
Partnerships
Group
recruitment platform Knowledge
Management
Industrialization
Continuous improvement
Numerous references
Ideal company size
Reactivity and flexibility
Resourcing policy based on expert and experienced domain
resources
Continuous improvement
Commitment