Download - House Keeping Services In Hotels
HOSPITALITY& RESERVATION
HOUSE KEEPING SERVICES
OVERVIEW ABOUT HOUSEKEEPING
Housekeeping is the act of cleaning the rooms and furnishings of a home
House Cleaning includes activities such as
1. Disposing of Rubbish2. Cleaning Dirty Surfaces3. Dusting4. Vacuuming
Contd,, It is the backbone of a hotel The housekeeping department is
responsible for the upkeep and maintenance of entire hotel .
The impression of the hotel is how cleaned well the surroundings are
Generally this department is not visible for guest
It works for guest satisfaction and through keeping the environment neat clean and hygenic
AREAS AND SECTIONS OF WORK
Rooms Public Area Rest Room Linen Uniform Laundry Horticulture Valet Service
ROOMS
Each time a guest check out of a hotel room it must be stripped and throughly cleaned to prepare the arrival of the next guests
The Guest bathroom Must be Scoured and Sanitized
Check appliance in the rooms such as1. Hair dryers2. Telephones 3. Alarms4. Refrigerators
REST ROOM
Rest room means where the guest can take rest for some times
Rest Room Are very Important Part Of The Hotels
LINEN ROOM
These room is mainly used by housekeeping department
Linen room means all the laundry clothes kept in this room
This room is very important for all five star hotels
In case of any damage or missing ten times the laundry charge is given back to the guest
Uniform Room
Uniform Room Means staff clothes are kept in this room
These All Clothes are well Washed and ironed
Horticulture
In Front of the hotel Horticulture makes the flower designing
It Helps to attract the guest The guest can buy the flowers from
gardener Horticulture is the main source of
revenue in hotels They are used as
Banquets,Guestrooms,Restaurants & lobby office
VALET SERVICES
Valet Services means parking of all guest vehicles
Valet Parking is a parking service offered by some restaurants ,stores and star hotels
This service is either requires a fee to be paid by the customer
Some times it offered as free of charge
THANK YOU !!!