Download - How to Achieve a Collaborative Consensus
How to Achieve A Collabora1ve Consensus
Presented by Kris1n Arnold MBA, CMC, CPF, CSP
www.ExtraordinaryTeam.com 800.589.4733
Consensus
A decision that best reflects the thinking of all team members which is acceptable enough that all members
can support it and that no member opposes it.
Consensus
Think of a recent decision you were part of that was made by
consensus…
Consensus Team Dynamics Clear Process Test for Agreement
Today’s Webinar
CONSIDERATION
C O U R A G E
Compete
Compromise
Avoid Accommodate
Derived from Thomas-‐Kilmann Conflict Mode Instrument © Xicom, Inc.
3 ARributes to Build a Consensus
• Integrity – Know what a “win” is
• Abundance Mentality
– Believe that there are plenty of “wins” out there!
• Maturity
– Balance the courage and consideraFon
CONSIDERATION
C O U R A G E
Compete
Compromise
Avoid Accommodate
CONSIDERATION
C O U R A G E
Compete
Compromise
Avoid Accommodate
July 9, 2014
Encourage Robust Dialogue • Be Open • Poll Others • Be InnovaFve • Challenge Ideas • Park It • Encourage Others’ Ideas • Be Helpful
Consensus is not the only way…
• Leader or expert decides • Loudest voice
• Ask individual people and decide • Ask team and decide
• Majority vote • Unanimous
• Delegate
It is the Best Way for
High Stakes Decisions
GODA Process
Generate
Organize
Decide
Act
Photo: Wikipedia.com
Ask for everyone’s opinion
The Winner Is….
April 2, 2014
Eureka Moments Just Don’t Happen!
Generate
Organize
Decide
Act
Generate Ideas
• Open the discussion… • Pause to think • List • Brainstorm
– Freewheel/popcorn – Round robin – SFckies/index cards – AA – Ask All
Brainstorming Rules
• All ideas are valid • No evaluaFon • Hitch-‐hiking is ok • Don’t seale too early • Third Third
Generate Ideas
• Idea A • Idea B • Idea C • Idea X • Idea Y • Idea Z
Idea B Idea C
Idea Y Idea Z
3 Key Points
Generate
Organize
Decide
Act
Organize the Ideas
• Priori1ze – Quickvote/Mul1vote/Handvote/Silent Vote – Eliminate
• Group/Cluster – Affinity Groups – Categories
• Cause and Effect Diagram
• Sequence the ideas – Flowchart – Timeline
Category 1. Idea C 2. Idea A 3. Idea B 4. Idea Y 5. Idea X 6. Idea Z
Idea B
Idea C Idea Y
Idea Z
Idea A Idea B Idea C Idea X Idea Y Idea Z
Sequence
Priority
• Clarify items on the list • Combine similar items • Give each person 10 votes
– (or # of items/3)
• Allocate the votes among the items • Tally the votes • IdenFfy the top opFons… …not the “winner”
3 Key Points
Generate
Organize
Decide
Act
• Select among opFons – SelecFon Grid – Payoff Matrix – Pairwise Ranking
• Build a consensus – Look for the “win-‐win” – Either/or – Best features – CombinaFon – New opFon?
• Test the agreement • BTW, it’s messy…
Selec1on Grid
OpFon Blue
OpFon Yellow
OpFon Green
Selec1on Grid
Ford Focus
Honda Accord
Chevy Impala
Build a Consensus
• Explain what it means, constraints and fallback
• Look for win-‐wins by taking top opFons: – Do we have to choose only one?
– Best features? – Add/delete/modify – Pilot opFons?
Test for Consensus
The Winner is…
Test Agreements
• Public or Private Poll • Live with the decision? • What are your reservaFons?
• On a scale of 1-‐10 • 5 “L” Straw Poll
Test Agreements
Loathe Lament Live Like Love
Test Agreements
Loathe Lament Live Like Love
Consensus Team Dynamics Clear Process Test for Agreement
Today’s Webinar
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