How to add the DoD Root CA 2 to your computer’s Certificate Store
On rare occasions, running the DoD InstallRoot file does not install the DoD Root CA 2 certificate into the Trusted Root
Certification Authorities. This causes certificate errors when visiting DoD websites. This guide will show you how to fix the
error. NOTE: This is the only process known for Windows RT devices
to install the certificate
Last update / review: 15 February 2015
Presented by: Michael J. Danberry
Please check for the most current version of this presentation at: http://militarycac.com/files/dodrootca2.pdf
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If you are using a Windows computer and see the below message when trying to access a DoD website [and have already installed the DoD InstallRoot file] Click: Continue to this website (not recommended)
Go to slide 5 to continue
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After clicking Continue to this website (not recommended) you’ll see a red shield with a
white x in it, stating Certificate error
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Go to the following web link: https://militarycac.com/certs/ and click on
DoDRoot2.cer
After you click on the link, you’ll see the message below, select Open
NOTE: If your computer will not let you select Open, Save it to your computer and double click it 4
Select Open
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Select Install Certificate… then OK
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Select Local Machine, then Next
Windows 7 users may not see this screen7
If prompted for the User Account Control, Select Yes
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Select Place all certificates in the following store, then Browse…
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Select Trusted Root Certification Authorities, thenOK
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You should now see Trusted Root Certification Authorities in the box, select Next
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Select Finish
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Select OK
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Select OK
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Close your Web browser, Reopen it, and try revisiting the website you were receiving the
certificate error on previously. You should not have the error any longer
If the problem still persists, try running Internet Explorer as an admin, here’s how:
Start > Internet Explorer > Run As Administrator > Tools > Internet Options > Content > Certificates > Trusted Root Certification Authorities > Import > (select file) > Next > OK, and windows reports Import Successful.
More Information can be found here: http://superuser.com/questions/145394/windows-7-will-not-install-a-root-certificate
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Presentation created and maintained by:Michael J. Danberry
https://MilitaryCAC.com
If you still have questions, visit: https://militarycac.com/questions.htm
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