How to Reduce the Burden on Your IT Resources with the Optimal WMS
By Angela Cox
• Your business is a smaller operation with either no or limited IT resources
• IT department resources are overcommitted or unavailable
• IT resources are needed for other projects
• Save money and time
• Maximize the productivity of your operation without excessive reliance on IT resources
Why the Need to Reduce the Burden on IT Resources?
Factors to Consider
Selecting the best WMS software and vendor for your business is critical in reducing the burden on IT resources. Ideally, the warehouse management software and vendor can provide:
1. Highly reliable software
2. Multi – threaded software
3. Additional services
• Cloud offerings
• Software integrations
• EDI services
• Managed services
• Professional consulting services
Highly Reliable with Full Support
1 Software Reliability and Support
• Strong customer support network
• Ensure support hours coincide with your hours of operation
• Ensure vendor has multiple means of communication &
support: email, online learning, phone, etc.
• Ensure that support is not outsourced to third party
• Low system downtime rate
• Updates included? Ensure updates do not deter operations
Benefit: Time gained from thorough support network allows your IT
staff to focus on other projects
2
Multi – Threaded Capacity
High Transaction Volume Processing
• Software can handle increased transactional
volume
• System performance is not decreased during
higher volume of transactions
Benefit: IT staff may spend less time troubleshooting
when system lag occurs
3
Additional Services Offered
Cloud/ SaaS Hosting
• Vendor managed upgrades and backups
• System editing/ customizations limited
or performed by vendor
Benefit: Vendor management of most system
aspects can save IT staff time performing these
tasks regularly
4
Additional Services Offered
Software Integrations
• Integrate your WMS with all other associated software
systems including:
• Accounting software
• Transportation Management System (TMS)
• Enterprise Resource Planning System (ERP)
• Automated material handling systems
Benefit: Less time may be spent transferring data between
systems, allowing IT staff to focus on other projects
5
Additional Services Offered
EDI Services
• Automate data exchange between companies
• Purchase orders
• Invoices
• Shipping notices
Benefit: IT staff may spend less time reformatting
spreadsheets or manually transferring data.
6
Additional Services Offered
Managed Services
• WMS vendor can manage related technical areas to
ensure entire business network optimization
• Mobile device management
• Disaster recovery management
• Server & network management
• PC/ Computer Management
• SQL Optimization
Benefit: IT staff can focus on other projects or areas of
expertise
One Stop Shop
Ensures Streamlined Implementation Process
Contact Us
800.933.2839
Online demonstration
Web chat
@Datexcorp
Datex Corporation
