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5/18/2011 Dr. Soophia Ahmad[Department of English]
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INTERVIEW: THE WORD
ENTREVOIRMeaning to glimpse or
to see each other.
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INTERVIEW: THE DEFINITION
A meeting for obtaining
information byquestioning one or more
people.
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INTERVIEWS: THE PURPOSE
To determine jobeffectiveness.
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INTERVIEWS: THE PURPOSE
To determine
personality traits - lively& outgoing, or subdued
& low key?
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INTERVIEWS: THE PURPOSE
To determine
capabilities - able to takedirection or able to take
charge?
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TYPES
OFINTERVIEWS
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THE STRUCTURED
INTERVIEW
The interviewer asks aseries of preparedquestions in a set order
often from a checklist.
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THE STRUCTURED
INTERVIEW
Useful in gathering facts,
but regarded as a poor
measure of an applicants
personal qualities.
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THE STRUCTURED
INTERVIEW
Purpose to createuniformity in the hiring
process.
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HANDLING THE
STRUCTURED INTERVIEW
Answer in a concise way
giving only the informationsought.
Do not ramble or try toimpress unnecessarily.
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OPEN-ENDED INTERVIEWS
The interviewer asks
broad, open-endedquestions, encouraging
the candidate to talkfreely.
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OPEN-ENDED INTERVIEWS
Good for gaugingpersonality and testing
professional judgment.
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HANDLING THE
OPEN-ENDED INTERVIEW
Answer in a clearway, without giving
unnecessary details.
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HANDLING THE
OPEN-ENDED INTERVIEW
Support answers withexamples.
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HANDLING THE
OPEN-ENDED INTERVIEW
Be friendly, butremember you are in a
professional situation.
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THE GROUP INTERVIEW
The interviewer meets
with several candidates
simultaneously to see
how they interact.
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THE GROUP INTERVIEW
Useful for judging
interpersonal skills.
Proponent Walt Disney
for theme parks.
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HANDLING THE
GROUP INTERVIEW
Be friendly and warmtowards the other
candidates.
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HANDLING THE
GROUP INTERVIEW
Support oneanothers comments,
or disagree politely.
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HANDLING THE
GROUP INTERVIEW
Do not try to scorepoints at another
candidates expense.
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SITUATIONAL INTERVIEWS
The interviewer
describes a situation,
and asks the candidate
how he will handle it.
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SITUATIONAL INTERVIEWS
LOGIC:There is no
correlation between howwell a candidate answersregular interview questions
and how well he will be ableto do the job.
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SITUATIONAL INTERVIEWS
Proponents:
Kraft Foods
Delta Airlines
AT&TProctor & Gamble
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HANDLING
SITUATIONAL INTERVIEWS
Listen carefully to the
situation, and take a
moment to analyze it.
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HANDLING
SITUATIONAL INTERVIEWS
Support your answers
with stories andexamples of how you
handled similar situationsin the past.
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HANDLING
SITUATIONAL INTERVIEWS
Stick to the point, andtry not to speak for more
than three minutes.
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THE TELEPHONE INTERVIEW
The interviewer asks
questions over the
telephone.
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HANDLING
THE TELEPHONE INTERVIEW
Find out the name
and designation of the
person who is
expected to call you.
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HANDLING
THE TELEPHONE INTERVIEW
Practice pronouncingthe name till you get it
right.
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HANDLING
THE TELEPHONE INTERVIEW
Be mentally prepared
for the interview, i.e.,be fully awake, alert,
and properly dressed.
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HANDLING
THE TELEPHONE INTERVIEW
If you are not fully
awake or alert, it willcome across through
your voice.
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HANDLING
THE TELEPHONE INTERVIEW
Prepare a brief intro
about yourself, andkeep key facts handy
for ready reference.
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HANDLING
THE TELEPHONE INTERVIEW
Before the interview
begins, make surethere are no
background noises.
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HANDLING
THE TELEPHONE INTERVIEW
Answer the phone on
the third ring, and wishthe interviewer
politely.
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HANDLING
THE TELEPHONE INTERVIEW
Listen carefully to the
questions, andrequest a repeat if you
dont understand.
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HANDLING
THE TELEPHONE INTERVIEW
Keep answers to thepoint.
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HANDLING
THE TELEPHONE INTERVIEW
Keep your voice
normal and speakclearly without an
exaggerated accent.
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THE VIDEO INTERVIEW
The interviewer asks
questions through
video conferencing.
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HANDLING
THE VIDEO INTERVIEW
If possible, ask for a
preliminary phoneinterview to establish a
rapport with theinterviewer.
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HANDLING
THE VIDEO INTERVIEWIf the interview is being
held at an unfamiliarlocation, arrive early enough
to get used to the settingand the equipment.
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HANDLING
THE VIDEO INTERVIEW
Sit up straight.
Look up but not
down.
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HANDLING
THE VIDEO INTERVIEW
Speak clearly but notmore slowly than normal.
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HANDLING
THE VIDEO INTERVIEW
Use gestures, but dont
overdo - as the picturewill appear blurry to the
interviewer.
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THE STRESS INTERVIEW
Conducted to
see how well
a candidatehandles
stressfulsituations.
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THE STRESS INTERVIEW
Questions
are designed
to anger or
embarrass
candidates.
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THE STRESS INTERVIEW
Candidates may
be subjected to
long periods ofsilence, criticism
of appearance,
and deliberateinterruptions.
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THE STRESS INTERVIEW
Candidates
may have to
face hostilereactions by
theinterviewers.
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HANDLING THE
STRESS INTERVIEW
Stay
cool,calm, and
collected!
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HANDLING THE
STRESS INTERVIEW
Dont take
questionsorcomments
personally.
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HANDLING THE
STRESS INTERVIEW
Always
rememberthat it is
just a test.
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HANDLING THE
STRESS INTERVIEW
Collectyour
thoughts,take a deepbreath, and
speakleisurely.
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HANDLING THE
STRESS INTERVIEW
If they stareor are silent,
start readinga magazine,or stare
back &smile.
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HANDLING THE
STRESS INTERVIEW
Dominate
the room by
getting up &
walking
around.
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HANDLING THE
STRESS INTERVIEW
Use the
board to
illustrate
your points
withexamples.
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HANDLING THE
STRESS INTERVIEW
Never be
rude orhostile in
return.
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HANDLING THE
STRESS INTERVIEW
Nevershow thatyou feel
insulted.
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St I t i
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Stress Interviews
are conducted byCompanies seeking to
recruit for HR orCustomerServices divisions.
IT Sector, Call Centers.
St I t i
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Stress Interviews
are conducted by
At times, the Symbiosis
Centre forManagement and
Human Resource
Development, Pune.
St I t i
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Stress Interviews
are conducted by
Some travel agencies
especially those specializing
in discounted tickets.
St I t i
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Stress Interviews
are conducted bySome medical schools
(inN
orth America).Some social service
agencies(in North America).
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HANDLING SPECIFIC
INTERVIEWQUESTIONS
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TELL US ABOUT YOURSELF!
Begin with a strength or
characteristic that is uniqueto you, and support it with
an example.
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TELL US ABOUT YOURSELF!
I would describe myself as
a very creative person whocan also work well under
great pressure.
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TELL US ABOUT YOURSELF!
During my internship at a
software firm last summer, one
of our servers crashed, and welost an important presentation
that had to be made to a clientthat very evening.
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TELL US ABOUT YOURSELF!
The company was short-
staffed because it was
summer, so my supervisor
asked me to prepare the
presentation from scratch.
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TELL US ABOUT YOURSELF!
Since I only had a few hours
in which to do this, I selected
and incorporated only keypoints, but used graphics and
animations liberally for adramatic effect.
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TELL US ABOUT YOURSELF!
The clients appreciated the
presentation, and we were
able to get the project. My
supervisor thanked me for
saving the day!
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TELL US ABOUT YOURSELF!
Mention your professional
capabilities:
Excellent technical
knowledge.
Crisis management
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TELL US ABOUT YOURSELF!
Ability to lead or work in ateam.
Ability to workindependently.
Ability to understand andanalyze software problems.
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TELL US ABOUT YOURSELF!
Touch briefly upon your
educational background,
and focus on the most
important things that your
education has taught you.
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TELL US ABOUT YOURSELF!
Mention your family
background, but tie it into something that can
help you on the job.
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TELL US ABOUT YOURSELF!
I have always lived in a
joint family, and it hastaught me to make
optimum use of available
resources.
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TELL US ABOUT YOURSELF!
It has also taught me to
make compromiseswhere needed, and to
work smoothly as a team
member.
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TELL US ABOUT YOURSELF!
Mention your professional
objectives, as this
communicates that you are
serious about the job and
about your career.
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TELL US ABOUT YOURSELF!
Even though I am
starting out as aT
raineeEngineer here, I hope to
work very hard,
contribute my best to the
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TELL US ABOUT YOURSELF!
company, and also learn
from my colleagues andbosses. I eventually
hope to set up my own
software consultancy.
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TELL US ABOUT YOURSELF!
Answering this question
gives you a chance tolead the interviewer in
any direction you want.
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TELL US ABOUT YOURSELF!
Answering this question
right can go a long way in
convincing the interviewer
that you are the right
candidate for the job!
TELL US ABOUT YOUR
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TELL US ABOUT YOUR
WEAKNESS!
Never reel off a set of
weaknesses without
thinking!
TELL US ABOUT YOUR
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TELL US ABOUT YOUR
WEAKNESS!
Be honest, but dont
mention a weakness thatshows your inability to do
a particular job.
TELL US ABOUT YOUR
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TELL US ABOUT YOUR
WEAKNESS!
Mention an actual
weakness, but also tellthem how you are
trying to overcome it.
TELL US ABOUT YOUR
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TELL US ABOUT YOUR
WEAKNESS!
I was not very comfortableworking with computers, but in the
summerI took a course, and nowI have become proficient in theuse of computers. I am especially
good at working with MS Wordand PowerPoint.
TELL US ABOUT YOUR
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TELL US ABOUT YOUR
WEAKNESS!
I used to be very shy, and even
stammered sometimes, but I am
currently attending personalitydevelopment classes, and am also
undergoing therapy for stammering. I
am slowly overcoming both problems
and, am, in fact, trying to develop
public speaking skills now!
TELL US ABOUT YOUR
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TELL US ABOUT YOUR
WEAKNESS!
I am very good at working onprojects and visualizing the bigpicture. Sometimes, however, I
overlook minor details. For thisreason, I always make sure that Ihave a detail-oriented person on myteam. I work closely with him to make
sure that all aspects of a project aretaken care of.
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Find out about the Company
Full name, location, age.
Products, services, earnings, growth.
Subsidiaries, Departments, Divisions.
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Find out about the Job
Job title & functions.
Job qualifications.
Career path & salary range.
Travel & relocation opportunities.
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Expect Questions on
Skills, achievements, goals.
Attitude toward work & study.
Relationships with colleagues.
Hobbies & interests.
Info on your rsum.
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What to Take to an Interview
All relevant original documents.
Extra copies of rsum, certificates,
and other documents.An easily accessible small notebook
& pen.
A positive attitude!
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INTERVIEW ETIQUETTE
Be punctual.
Walk in confidently.
Wish the interviewers.
Sit only when asked.
Sit in an attentive position.
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INTERVIEW ETIQUETTE
Maintain eye contact.
Smile frequently.
Use a few hand gestures.
Dress neatly & conservatively.
Keep hair combed, fingernails clean,breath fresh!
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Cartoons from
CARTOON STOCK!