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I d i Introduction to Integrated Water Meter Management
Kobus van Zyl University of Cape TownKobus van Zyl, University of Cape Town
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AcknowledgementsAcknowledgements Jay Baghwan WRC Trevor Westman Tshwane Trevor Westman Tshwane Simon Scruton eThekwini Mike Rabe Re-Solve Mike Rabe Re-Solve Kerry Fair GLS Max Khubwalo Itron Max Khubwalo Itron Keith Bailey Elster Kent Basil Bold Sensus Frank Couvelis UCT
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Acknowledgements (Cont)Acknowledgements (Cont) L Hlatshwayo DWAE M Machaba DWAE M Machaba DWAE S Mabaso DWAE R McKenzie WRP R McKenzie WRP V. Naidoo Arcus Gibb R McKenzie WRP R McKenzie WRP S Moshidi DWAE C Tsatsi DWAE D van Eeden Sensus M Capper Elster Kentpp
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Acknowledgements (Cont)Acknowledgements (Cont) R Davids iKapa I de Beer Reonet I de Beer Reonet B Beard SABS E Johnson GHD E Johnson GHD R Kalil Aqua-Loc A Leonie A Leonie T Leonie
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IntroductionIntroduction Water distribution system is an asset that has to be
managedmanaged To measure is to know! Water meters used to measure the movement of water Water meters cost money to install and maintain generate money through sales
There is a legal imperative on municipalities to measure i i d i h li bl d dconsumption in accordance with applicable standards
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Typical IssuesTypical Issues Lack of capacity Divided responsibility between metering and billing Divided responsibility between metering and billing Data not accessible for wdm programmes Lack of integration of bulk and consumer meter data Lack of integration of bulk and consumer meter data
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Why water meters?Why water meters?
Equity Equity Water efficiency and the environment Economic benefits Economic benefits System Management
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EquityEquity Consumers billed based on consumption Consumer can manage own consumption and thus cost Consumer can manage own consumption and thus cost
of water Cross-subsidisation done openly and fairlyp y y Free basic water
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Water Efficiency and the EnvironmentWater Efficiency and the Environment All water taken from the environment Natural water resources limited Natural water resources limited When sources are inadequate, water is supplied
intermittently with devastating consequencesy g q Meters reduce demand Meters required for loss managementq g
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Natural Water ResourcesNatural Water Resources
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Water Resource ManagementWater Resource Management
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Water PurificationWater Purification
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Bulk Supply and DistributionBulk Supply and Distribution
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Plumbing SystemsPlumbing Systems
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Waste Water TreatmentWaste Water Treatment
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Urban RunoffUrban Runoff
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Where does it all go?Where does it all go?
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Economic benefitsEconomic benefits Measured consumption is basis of water billing system Water meters are the cash registers of a municipality Water meters are the cash registers of a municipality Better metering system = greater income
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System ManagementSystem Management How much water is supplied and where does it go? How much water is consumed? How much water is consumed? How is consumption changing with time? A well-run integrated water meter management A well-run integrated water meter management
programme results in better decisions better planning better service
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Book LayoutBook Layout
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Book Layout (cont)Book Layout (cont)
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iWater Meter Basics
Integrated Water Meter Managementg g
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OverviewOverview What is a water meter? Legislation and standards Legislation and standards Introduction to water meter metrology Water meter classes Water meter classes Other meter requirements
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What is a water meter?What is a water meter? A device that measures the volume of water that passes
through it.through it. All meters have four basic components Sensor Transducer Calculator Indicator
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Water meter componentsWater meter components
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SensorSensor The element that detects the flow passing through the
metermeter Used to classify meters Two main typesyp Volumetric Inferential
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TransducerTransducer Transmits signal from sensor to calculator
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Direct and magnetic transducersDirect and magnetic transducers
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CalculatorCalculator Accumulates volumetric reading through meter
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IndicatorIndicator Displays measurement Rotating counter Rotating counter Dials Electronic
Has to use m3 as units Clear differentiation between full values and fractions
required
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Rotating counter indicatorRotating counter indicator
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Rotating counter and dials indicatorRotating counter and dials indicator
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Electronic indicatorElectronic indicator
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Meter dials can beMeter dials can be Open to the network and thus wet Sealed off from the network and dry Sealed off from the network and dry Sealed off rom the network and wet
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Open wet dial metersOpen wet dial meters Advantages Damp not a problem Damp not a problem
Disadvantages Can be susceptible to suspended solids p p Need strong transparent cover Algae can be a problem
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Sealed dry dial metersSealed dry dial meters Counter and indicator in sealed dry unit Good meters have an IP68 rating (note duration of test) Good meters have an IP68 rating (note duration of test) Typically magnetic transducers Advantages Advantages Protection against suspended particles Doesn’t need heavy glass cover
Disadvantages Damp obscuring display Algae can be a problem Needs protection against magnetic interference
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Sealed wet dial metersSealed wet dial meters Counter and indicator in sealed unit Typically filled with water with glycerine Typically filled with water with glycerine Typically magnetic transducers Advantages Advantages Protection against suspended particles Doesn’t need heavy glass cover Damp and algae not problems
Disadvantages Need protection against magnetic interference
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Additional componentsAdditional components Calibration device Data storage Data storage Water price display Pulse output Pulse output Magnetic or optical Each pulse indicates fixed volume through meter Forward and reverse flow Missed or false pulses
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Legislation and standardsLegislation and standards Since meters used for measuring sales, they are subject to
strict legislationstrict legislation In SA: Municipal Services Actp Trade Metrology Act
Each consumer meter must comply with SANS 1529 Meters that don’t comply should immediately be
withdrawn from serviceM ifi i h b d b lifi d d Meter verification has to be done by qualified and registered verification officer in a SANAS accredited testing laboratorytesting laboratory
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Legislation and standards (cont)Legislation and standards (cont) SANS 1529: Water meters for cold potable water Part 1: Metrological characteristic of meters ≤ 100 mm Part 1: Metrological characteristic of meters ≤ 100 mm Part 3: Physical dimensions Part 4: Meters > 100 mm and ≤ 800 mm Part 9: Electronic indicators
Meters > 100 mm can’t be accuracy tested in SA, but h d ifi i dother tests and accuracy certificate required.
International standards OIML R49 OIML R49 ISO 4064 EN14154
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MetrologyMetrology Every measuring instrument has limited accuracy Metrology is the science of measurement Metrology is the science of measurement Legal metrology deals with legal requirements of
measurements and instruments to protect consumersp Specific terms used
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Metrology definitionsMetrology definitions Actual volume Va
Indicated volume V Indicated volume Vi
Error = Vi –Va
Relative error = Error / V Relative error Error / Va
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Meter accuracy curveMeter accuracy curve
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TerminologyTerminology Permanent flow rate qp
Starting flow rate q Starting flow rate qstart
Overload flow rate qs
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Requirements for meter accuracyRequirements for meter accuracy
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TerminologyTerminology Maximum permissible error Minimum flow rate Q Minimum flow rate Qmin
Transitional flow rate Qt
Lower zone Lower zone Upper zone
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Examples of accuracy curvesExamples of accuracy curves
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Conventional meter classesConventional meter classes Maximum permissible errors 5 % in lower zone and 2 %
in higher zone. in higher zone. Meter classes defined by extent of zones, not accuracy Allowed accuracy for used meters is 8 % and 3.5 %y
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New meter classesNew meter classes Use Q1, Q2, Q3 and Q4 instead of qmin, qt, qp and qs
Q /Q must be 1 6 Q2/Q1 must be 1.6 Q4/Q3 must be 1.25 Manufacturer determines Q3/Q1 Manufacturer determines Q3/Q1
Defining property of meter Known R
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Other requirementsOther requirements Materials Parts in contact with water should not leach chemicals Parts in contact with water should not leach chemicals Brass should be DZR (Dezincification resistant) Plastic meters may not be exposed to the sun
Flow and water quality Most types of meters must have built-in strainer Must be able to withstand reverse flow
Operating conditions Temperature Temperature Humidity Electromagnetic interferenceg
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Other requirements (cont)Other requirements (cont) Pressure SANS 1529 assumes working pressure to be 1 600 kPa unless SANS 1529 assumes working pressure to be 1 600 kPa unless
otherwise specified Maximum pressure loss
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Required Seals and markingsmarkings Manufacturer Permanent flow rate in m3/h Serial number Flow direction Body approval for cartridge Body approval for cartridge
meters SA approval number Metrological class (A, B, C or D) H or V if only horizontal or
vertical installationvertical installation Working pressure if different
than 1 600 kPaP l l Pressure loss class
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T f Types of Water Meters
Integrated Water Meter Managementg g
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Classification of water metersClassification of water meters
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Rotary Piston metersRotary Piston meters
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Examples of Rotary Piston metersExamples of Rotary Piston meters
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Characteristics of Rotary Piston metersCharacteristics of Rotary Piston meters Positive displacement High sensitivity at low flows (available in class D) High sensitivity at low flows (available in class D) Any orientation Commonly used for domestic applications Commonly used for domestic applications. Sensitive to suspended solids in water
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Metrological characteristics of common rotating piston metersrotating piston meters
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Single Jet metersSingle Jet meters
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Examples of Single Jet metersExamples of Single Jet meters
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Characteristics of Single Jet metersCharacteristics of Single Jet meters Inferential Commonly used for domestic applications Commonly used for domestic applications Not sensitive to water quality Must be installed upright and horisontal Must be installed upright and horisontal Sensitive to disturbances in flow profile, e.g. bend or
partially blocked strainerp y
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Metrological characteristics of common single jet meterssingle jet meters
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Multijet metersMultijet meters
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Examples of Multijet metersExamples of Multijet meters
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Characteristics of Multijet metersCharacteristics of Multijet meters Inferential Similar to single jet except for number of jets on impeller Similar to single jet except for number of jets on impeller Uses internal bypass with regulating screw Often available as cartridge meters Often available as cartridge meters Longer life due to balanced forces on impeller Not sensitive to velocity profile Not sensitive to velocity profile Must be installed upright and horisontal Clogged strainer can cause over-registrationgg g Commonly used for domestic applications
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Metrological characteristics of common multijet metersmultijet meters
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Woltmann meters: Horizontal (WP) and Vertical (WS)Vertical (WS)
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Examples of Woltmann metersExamples of Woltmann meters
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Characteristics of Woltmann metersCharacteristics of Woltmann meters Inferential meters with helical vane impellers Horizontal (WP) Horizontal (WP) By far the most common type of Woltmann Low pressure loss through meterp g Not good sensitivity at low flow rates Typically only class B, but better than minimum performance Often as cartridge meters Can handle dirty water Can be installed in virtually any orientation Can be installed in virtually any orientation Sensitive to velocity profile, especially spiralling flow
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Metrological characteristics of common WP Woltmann metersWoltmann meters
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Combination metersCombination meters
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Examples of combination metersExamples of combination meters
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Characteristics of Combination metersCharacteristics of Combination meters Not really unique meter type - combination of two meters. Consist of Consist of Main meter – typically Woltmann or Multijet Bypass meter – typically Positive Displacement, Multijet or Single Jetyp yp y p j g J Automatic change-over valve in line with main meter
Very wide measuring range Both meters must be read and volumes combined Problem if change-over valve fails
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Combination meter accuracy curveCombination meter accuracy curve
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Metrological characteristics of common combination meterscombination meters
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Electromagnetic metersElectromagnetic meters Uses Faraday’s induction law: conductor moving through a
magnetic field will induce a voltagemagnetic field will induce a voltage
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Electromagnetic meters (cont)Electromagnetic meters (cont) Very accurate within range (0.5 – 0.1 %) Electromagnets can use DC or AC power Electromagnets can use DC or AC power No obstruction to flow Accuracy can be affected by Accuracy can be affected by Deposits on electrodes Air in fluid Turbulence and water hammer Sediments
Electrical connection required
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Examples of Electromagnetic metersExamples of Electromagnetic meters
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Ultrasonic metersUltrasonic meters Use properties of sound waves travelling through liquid: Transit time Transit time Doppler effect
Transit time meters More accurate on larger pipes Work better in clean liquids Sensitive to velocity profile Permanently installed meters have high accuracy (0.25 – 1 %) Clamp-on meters not very accurate – can’t be used for Clamp-on meters not very accurate – can t be used for
checking the accuracy of other meters
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Operation of transit time ultrasonic meterOperation of transit time ultrasonic meter
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Ultrasonic meters (cont)Ultrasonic meters (cont) Doppler meters Require particles or bubbles in fluid Require particles or bubbles in fluid Determine velocity by bouncing off sound waves from particles Errors can occur if particles in slow moving part of flow Low accuracy - not suitable for billing meters
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Operation of Doppler ultrasonic meterOperation of Doppler ultrasonic meter
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Typical meter replacement costTypical meter replacement cost
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S l iWater Meter Selection
Integrated Water Meter Managementg g
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Meter sizing is very importantMeter sizing is very important Meter too small Overload flow regularly exceeded Overload flow regularly exceeded Meter deteriorates Large under-registration losses
Meter too large Cost more to purchase and install Demand often in low accuracy region of meter Large under-registration losses
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Questions to askQuestions to ask What is the purpose of the meter? Does the meter comply with standards and policies? Does the meter comply with standards and policies? Is the meter rated for the expected flow rates and
conditions? What is the most economical meter to use?
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Where should meters be installed?
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Consumer metersConsumer meters Cash register – important! Even use where payment for water does not exist or isn't Even use where payment for water does not exist or isn t
linked to consumption. Two categories: Small and Largeg g Small connections (≤ 25 mm) Domestic and low consumption ICI Standard procedures for domestic consumers On-site leakage often occurs on these properties
L ( 25 ) Large connections (> 25 mm) Bulk users Accuracy and maintenance of meters very important Accuracy and maintenance of meters very important
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Bulk transfer metersBulk transfer meters Water transfers from bulk supplier or between
municipalitiesmunicipalities Large quantities of water – high meter accuracies
required Metering typically part of agreement between parties Electronic and 3 - 5 beam ultrasonic meters often used
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Management metersManagement meters Measure movement of water in system Essential for Essential for Operations Water loss estimation and managementg Pumping patterns and energy consumption Water demand patterns and peak factors Network model calibration
DMA meters important for management and loss managementmanagement
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Legal and policy requirementsLegal and policy requirements National legislation requires consumer meters to
comply with SANS 1529 – non negotiable.p y g SANS 1529 tests include Type approval
I i i l ifi i Initial verification Individual meter verification
SABS approval number must be shown on meter ppbody
Each consumer meter sold in SA must be verified b dit d l b t d ffi ithi th by accredited laboratory and officer within the country.
Verified meter sealed
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Meter sealsMeter seals
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Policy requirementsPolicy requirements Each municipality is unique and should develop its own
policies on water metering based on local conditionspolicies on water metering based on local conditions Policy may include Meter classes for different applicationspp Types of meters for different applications Preferred and prohibited meters
Minimum installation requirements Logging requirements
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Flow range and operating conditionsFlow range and operating conditions Flow range determined by user characteristics Can be measured but don’t log old meter that may have Can be measured, but don t log old meter that may have
large errors Consider type of user, application of water, number of yp , pp ,
units served, number of employees, etc. Look at similar users Consider annual average demand and seasonal and diurnal
patterns. Holiday homes have peak consumption for short periods
of time
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Typical domestic demand distributionTypical domestic demand distribution
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Typical Domestic Water ConsumptionTypical Domestic Water Consumption
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Consumption on Monday, 31 Jan 2012
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Consumption between 0:00 and 6:00Consumption between 0:00 and 6:00
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Consumption between 6:00 and 12:00
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Consumption between 12:00 and 18:00
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Consumption between 18:00 and 24:00p
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Domestic consumption (low frequency)
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Domestic consumption with leakageDomestic consumption with leakage
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Leak developmentLeak development
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Occurrence of on-site leaksOccurrence of on site leaks
80%
50%
60%
70%
‐site leakage
20%
30%
40%
ies with on
‐
0%
10%
20%
tion
prope
rtFract
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Occurrence of on-site leaks in CTOccurrence of on site leaks in CT
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Mean on-site leakage ratesMean on site leakage rates
40
45
ate
25
30
35
40
e leakage ra
operty)
10
15
20
rage
on‐site
(l/h/pro
0
5
Aver
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Distribution of on-site leakage ratesDistribution of on site leakage rates
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Consumption in JohannesburgConsumption in Johannesburg
Measured on‐site losses, 25%
Apparent losses from
Measured real consumption, 70%
Apparent losses from on‐site losses, 3%
Apparent losses from consumption (assumed), 2%
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Estimate peak flow using loading units
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Peak flow from loading unitsPeak flow from loading units
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Operating conditionsOperating conditions Water quality Pressure Pressure Pressure loss Theft and vandalism Theft and vandalism Installation requirements Need for on-site verification Need for on site verification Electrical supply Meter readingg
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Economic considerationsEconomic considerations Consider various of meter over its lifetime Price of meter Price of meter Installation cost Expected service life Cost of meter under-registration Water price L h Lost sewage charge Maintenance costs Operational costs Operational costs Meter reading costs
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Getting the Most out of Meters:Operation and Maintenance
Integrated Water Meter Managementg g
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Meter management processMeter management process
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Installation requirementsInstallation requirements Comply fully to supplier’s recommendations, including: Flow direction Flow direction Orientation of pipe work Orientation of meter Minimum straight lengths up and downstream Separate strainer I l i l b h id Isolating valves on both sides Lightning and surge protection for electrical components
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Installation requirements (cont)Installation requirements (cont) On large meters, also consider Allowance for in-situ testing Allowance for in situ testing Flexible couplings for easy removal Protection against vibrations, shocks and water hammer Thrust blocks and pipe supports Ensure gasket flanges don’t protrude into pipe.
Af i ll i After installation Remove air slowly through meter Verify logger/electronic readings against meter Verify logger/electronic readings against meter As-built drawings Update meter database
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MaintenanceMaintenance Meters require maintenance like any other mechanical
equipmentequipment Clean strainers Clean and repair meter boxes Fix leaks Replace damaged registers and covers O l t f i l i ti Open large meters for visual inspection
Consider the cost of not doing maintenance Maintain at a rate to avoid backlogs developing Maintain at a rate to avoid backlogs developing
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Meter testingMeter testing Meters should be tested to check their condition and
rate of deterioration.rate of deterioration. Starting flows and accuracy at low flow rates deteriorate
fastest. Meter performance not the same between municipalities Check that meters are correctly sized Testing methods Calibrated master meter Insertion flow meter Portable test rig Clamp-on ultrasonic meter (not suitable for verification) Clamp-on ultrasonic meter (not suitable for verification)
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Median domestic meter error in CT (age)Median domestic meter error in CT (age)
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Median domestic meter error in CT (volume)Median domestic meter error in CT (volume)
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Testing frequencyTesting frequency Large meters: once every five years (AWWA) Small meters: once every ten years (AWWA) Small meters: once every ten years (AWWA) Domestic meters can be grouped and a representative
sample testedp Important to randomly select meters to test Use a minimum of 30 – 50 meters per group
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AnalysisAnalysis Use meter database and test results as basis for analysis
of meters.of meters. Check for wrongly sized meters Predict performance of different meter models Prioritise meters to be replaced
Replacement analysis methods Payback period method
Net present value method
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Meter Reading and Data Managementg
Integrated Water Meter Managementg g
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Meter reading databaseMeter reading database Should be at the core of the meter reading process Spreadsheets don’t work Spreadsheets don t work Meter data should be accessible for other uses Shared database Shared database Direct link Indirect link via file export - import
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Who should be responsible for meter reading?reading?
Treasury Revenue Collection Link to Consumer Data / Account Data Link to Consumer Data / Account Data Revenue Loss City Wide Water Loss
- No bulk meter info - No network layout
Engineering Manage meters in the field Meter readers can fulfil wider range of functions Meter readers can fulfil wider range of functions Need consumption statistics Physical location of the meter important to know Graphical representation of data GIS link for data Responsible for repairs and water loss management
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Required consumer fieldsRequired consumer fields
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Required consumer fields (cont)Required consumer fields (cont)
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Required meter reading fieldsRequired meter reading fields
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Meter Data ManagementMeter Data Management
Consumer vs. BulkC b h d Combination with smart devices
Outsourcing and control Meter management system (Asset Management) Meter management system (Asset Management) Basic data
- GPS Co-ordinate - Physical characteristics - Installation date
Fault reporting and actions - History for each meter
Replacement program - Replacement Prioritisation Replacement Prioritisation
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Meter readingMeter reading Rules Read from left to right Read from left to right Meter must give reading in m3
Meter must differentiate between full m3 and fractions Only read full m3
Beware of meters using x10 m3
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Meter readersMeter readers Meter readers should be precise precise not suffer from reading impairments properly trained provided with the correct tools trained on safety issues, e.g. opening manhole covers,
dangerous animalsdangerous animals
When reading meters read both serial number and indicator reading read both serial number and indicator reading identify and report problems with meter or system
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Meter readingMeter reading Ideally once per month Have to read at least every three months Have to read at least every three months If less, intermediate months are estimated – can cause
problemsp Metering systems Direct reading Automatic remote reading Automatic meter reading (AMR)
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Reading managementReading management Minimise errors Record only once Record only once Electronic data transfers
Additional data Meter state Failure reason
Robust System Additional readings at any stage Force actions on certain events e g Final/Initial reading Force actions on certain events, e.g. Final/Initial reading
for replacements/install
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Direct meter readingDirect meter reading Reading taken directly from meter Readings taken using pen & paper or handheld terminals Readings taken using pen & paper or handheld terminals Handheld devices better Force reader to follow rout and visit all meters Force reader to follow rout and visit all meters Perform initial verification Enter problems from standard menu Automatic transfer to meter reading database Can be GPS linked
Ad t f di t t di Advantages of direct meter reading No additional equipment installed on meter Meter readers are ‘eyes and ears’ on the ground Meter readers are eyes and ears on the ground
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Direct meter readingDirect meter reading Disadvantages High labour cost High labour cost Readers often have problems accessing meters Reading errors are common
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Automatic remote readingAutomatic remote reading Reading taken automatically from connection point on
meter by handheld devicemeter by handheld device Advantages Higher reading success rateg g Meter readers more efficient
Disadvantages Special and more expensive meters Batteries?
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Automatic Meter Reading (AMR)Automatic Meter Reading (AMR) Transmit meter reading to reader or central base station Use phone network or RF technology Use phone network or RF technology Advantages High reading success rate High reading success rate Save on labour cost Advance systems can use two-way communication Built-in intelligence e.g. logging or on-site leakage
Advantages of central base station systemsC d ll i h i l l Can read all meters in the system simultaneously
Can monitor use more closely if required
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Automatic Meter Reading (AMR)Automatic Meter Reading (AMR) Disadvantages Installation cost Installation cost Batteries or power supply Maintenance requirements and cost Operational costs
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Bulk metersBulk meters Include Bulk transfer meters Bulk transfer meters Network management meters Bulk consumer meters
Large volumes, thus require special attention Should be read very regularly, preferably continuously
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Bulk meter reading optionsBulk meter reading options Manually Not the preferred method Not the preferred method Regularly at the same day and time
On-site logginggg g Data not automatically available Need to visit logger to download data
Telemetry logging Logger data transferred to central station Transfer automatic or on demand Transfer automatic or on demand
SCADA
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Bulk meter reading options (cont)Bulk meter reading options (cont) SCADA Allows data collection and control of pumps valves etc Allows data collection and control of pumps, valves, etc. Meters can be link in to SCADA system
AMR Bulk meters more for AMR suitable than small meters
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Data VerificationData Verification Reading can be wrong due to Faulty meter Faulty meter Illegitimate consumption Data error
Manual reading or data entering errors Signal pickup errors (e.g. loggers) Data communication and transfer errors Data communication and transfer errors Database errors
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Verification stepsVerification steps Meter reading verification Reading order sizeg Date Route All meters read All meters read
Evaluate against an historical record Last month consumption vs AADDp Last 3 months consumption vs AADD Zero consumption Constant consumption Constant consumption Consumption vs. land use, zoning, stand size, improvement
value
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Meter reading database proceduresMeter reading database procedures Estimate consumption on same day of each month Identify and handle errors Identify and handle errors Too few data records to estimate consumption Inconsistent dates Meter clock-overs (need data on number of digits) New meters Replaced meters Spikes and dips in consumption Missing readings Missing readings Long gaps in readings
Standard and user-defined reports and queriesp q
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I d Integrated water meter management –putting it all together
Integrated Water Meter Managementg g
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Users of water meter dataUsers of water meter data Treasury Billingg
Engineering Water demand management
N Non revenue management Network modelling Meter managementg
Management Systems and policies
Ad Adequate resources Strategic planning
Coordination importantCoo at o po ta t
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Application of water meter dataApplication of water meter data Main integrated applications Strategic planning Strategic planning Information management Asset management Water management
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Strategic planningStrategic planning IWMM system requires strong overall leadership Managed by a high level inter disciplinary committee? Managed by a high level inter-disciplinary committee? Water meters not the solution to all problems Typical issues Typical issues Staff levels, qualifications and training Allocation of responsibilities between departments Policies on meter management Policies on data management
S i f d li i h bl Strategies for dealing with problems Water tariff design Budget requirements Budget requirements
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Metering strategyMetering strategy Conventional metering Pre paid metering Pre-paid metering Demand restriction No metering No metering
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Water tariff designWater tariff design Fixed rate Increasing block rate Increasing block rate Seasonal pricing Fixed plus consumption rate Fixed plus consumption rate
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Information managementInformation management Quality and accissibility of data critical Single vs multiple databases Single vs multiple databases Applications Typical water demands of user types and distributions Typical water demands of user types and distributions Identify meters being estimated (and not read). Informative billing
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Meter AgeMeter Age
30%
35%
40%
45%
50%
s
0%
5%
10%
15%
20%
25%
30%
% of sales
0%
12 24 36 48 60 72 > 72
Age (Months)
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Water demand statistics
78
Unit Water Demand per Landuse
34567
WD (kl/day)
012U
W
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Themed Maps: LanduseThemed Maps: Landuse
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Themed Maps: ConsumptionThemed Maps: Consumption
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Meter reading verificationMeter reading verification
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Themed Maps: No consumptionThemed Maps: No consumption
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Themed Maps: No consumptionThemed Maps: No consumption
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Themed Maps: No Treasury DataThemed Maps: No Treasury Data
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Meter Reading FrequencyMeter Reading Frequency
Meter reading frequency Estimated vs Actual readings
(from reading codes) Last reading type summaryValue Number meters
(Count) (%) (kl/day) (%)Estimated 5 998 13 19 596 24
AADD
Percentage Actual Readings in last 12 months Estimated 5 998 13 19 596 24Actual 39 093 87 62 151 76Total 45 091 81 747
Days since last actual reading
g gValue Number meters
(Count) (%) (kl/day) (%)90‐100 27 759 62 42 164 5280‐90 5 854 13 10 638 13
AADD
Value Number meters(Count) (%) (kl/day) (%)
None 207 0 1 083 190‐365 1 041 2 4 793 6
AADD80 90 5 854 13 10 638 1370‐80 4 796 11 9 181 1160‐70 2 315 5 4 950 650‐60 1 298 3 2 962 440 50 942 2 2 385 3
60‐90 846 2 2 117 330‐60 3 759 8 8 744 11<30 39 238 87 65 010 80Total 45 091 81 747
40‐50 942 2 2 385 330‐40 708 2 2 695 320‐30 464 1 2 478 310‐20 457 1 2 057 30 10 291 1 1 154 1 Total 45 091 81 7470‐10 291 1 1 154 1None 207 0 1 083 1Total 45 091 81 747
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Asset managementAsset management Should be managed just like other assets Aspects to cover include Aspects to cover include Asset register Meter audit Meter testing programme Replacemet priorities Identify problem meters Replacement programmes Monitor meter performance Monitor meter performance
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Water managementWater management Municipal water balance Water demand management Water demand management Non-revenue water management
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Municipal water balanceMunicipal water balance
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Where do you start?Where do you start? Identify water sources and bulk transfers, and check
metersmeters Identify top 10 % consumers and check meters Identify distribution zones and metery Log zonal meters for consumption and minimum night
flows Estimate revenue based on water sales Prelim water balance -> Leakage management system Initial consumer meter review -> meter audit -> meter
management