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iFest 2012
The Rosen Centre Orlando, FL
31 July – 2 August
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Marcus Birtwhistle Research Analyst Mobile Learning Team Katmai Gov’t Services
Mobile Learning in the Military
Jason Haag Research Analyst Mobile Learning Lead The Tolliver Group, Inc.
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What is Mobile Learning?
Definitions
ADL Mobile Learning
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First…What is Learning?
Definitions
ADL Mobile Learning
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“Learning is acquiring new, or modifying exis5ng, knowledge, behaviors, skills, values,
or preferences and may involve synthesizing different types of informa5on.”
“Human learning may occur as part of educa5on, personal development, schooling, or training.”
Definitions
Wikipedia
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Definitions
Formal Learning
Learning that takes place within a teacher-student relationship, such as in a school system.
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Definitions
Informal Learning – @charlesjennings
Most of what people learn (or retain and put into use) is learned as part of doing their work,
not through formal training.
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“Only 20% of what’s learned on the job actually comes from formal learning.”
Jay Cross
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Definitions
Informal Learning – @JayCross
“ occurs through the experience of day-to-day situations.”
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70: 20: 10 Learning Framework
Morgan McCall, Robert W. Eichinger, and Michael M. Lombardo at the Center for Creative Leadership
• 70% from real life and on-the-job experiences, tasks and problem solving (day-to-day activities)
• 20% from feedback and from observing and working with role models
• 10% from formal learning or training
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Learning (Formal and Informal)
What is Mobile?
Definitions
ADL Mobile Learning
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Definitions
FAA or Delta
“It is okay to use cell phones at this time, but personal computers may not be used.”.
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Definitions
FAA or Delta
“It is okay to use cell phones at this time, but personal computers may not be used.”.
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How Do You Define Mobile?
Which Devices Are Included?
Netbook / Micro Laptop / Macbook Air Handheld Touch Screen Devices & Tablets
Laptop Computer Jitterbug Smartphones Gaming Phones
eReaders
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How Do You Define Mobile?
Poll Question
Netbook / Micro Laptop / Macbook Air Handheld Touch Screen Devices & Tablets
Laptop Computer Jitterbug Smartphones Gaming Phones
eReaders
A. Laptops B. Basic Cell Phones C. Smartphones Only D. Smartphones and Tablets E. Micro Laptops F. D and E G. All of the Above
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Definitions
Learner-centric or Device-centric?
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Definitions
Desmon Keegan
“Mobile learning should be restricted to learning on devices which a lady can carry in her handbag or a gentleman can carry in his
pocket (Keegan, 2005).” communications technology).
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Definitions
Gary Woodill
“ Mobile learning is where a learner can be physically mobile while at the same time
remaining connected to non-proximate sources of information, instruction, and data
communications technology.”
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Definitions
Learner-focus + Device-focus = Ubiquitous Learning
Learner-centric
Device-centric
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ADL Describes, Not Defines
ADL Mobile Learning Team
“Leveraging ubiquitous mobile technology for the adoption or augmentation of knowledge,
behaviors, or skills through education, training, or performance support while the mobility of
the learner may be independent of time, location, and space.”
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What have you learned on your mobile device(s)?
Poll Question
“Leveraging ubiquitous mobile technology for the adoption or augmentation of knowledge,
behaviors, or skills through education, training, or performance support while the mobility of
the learner may be independent of time, location, and space.”
A. Completed a course B. Used a search engine C. Geographical travel information D. Never learned anything E. Don’t have a connected device
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• BaAery life • ConnecDvity • Cost (Less of a factor) • Data charges • Device ownership • Screen size • Security & BYOD • Technology changes
Leveraging Mobile for Learning
Concerns & Challenges
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• Security • CompaDbility • Personal Accountability • OrganizaDonal Policy • Ownership / Life Cycle Management
• Assessment & TesDng
• Data at Rest & Records Management • ConnecDvity & Band-‐width / Coverage • User experience / Usability
The Mobile Landscape Survey (2011)
Top Concerns & Challenges
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• Security • CompaDbility • Personal Accountability • OrganizaDonal Policy • Ownership / Life Cycle Management
• Assessment & TesDng
• Data at Rest & Records Management • ConnecDvity & Band-‐width / Coverage • User experience / Usability
What is the most important to your organization?
Poll Question
A. Cross-platform development B. Acquisition Strategy C. Access Speed, Connectivity & Band-width D. Security (Identity, MDM, Data at Rest, BYOD) E. User experience / Usability
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• Security • CompaDbility • Personal Accountability • OrganizaDonal Policy • Ownership / Life Cycle Management
• Assessment & TesDng
• Data at Rest & Records Management • ConnecDvity & Band-‐width / Coverage • User experience / Usability
What is the most important to you?
Poll Question
A. Cross-platform development B. Acquisition Strategy C. Access Speed, Connectivity & Band-width D. Security (Identity, MDM, Data at Rest, BYOD) E. User experience / Usability
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Recent News
BYOD Challenges - IBM
• Created new challenges for IT department:
• Employees found forwarding company email to personal address
• Disabled file transfer programs such as Dropbox, iCloud (use internal company approved apps only)
• Turns off Siri & configure so that memory can be erased if stolen
• Fewer and fewer IT departments will own their employees’ equipment.
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What is your BYOD Policy?
Poll Question
A. We have a BYOD policy and I use it B. We have a BYOD policy, but I don’t participate C. Working on a strategy, but not ready D. No plans for BYOD at this time E. We will never have a BYOD policy
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New Government Strategy – May 2012
www.whitehouse.gov/digitalgov/html5
Mobile Focus • Update and implement policies to procure and manage devices,
applications and data in smart, secure and affordable ways • DHS and DoD will work with NIST to develop a security baseline within
12 months • Improve Priority Customer-Facing Services for Mobile Use • GSA - six months to stand up a govt-wide contract vehicle for mobile &
wireless services • Chief Information Officers Council:
• must issue a BYOD plan by September • must create a “shared mobile app development program” for both internal and
public facing apps • Core open data initiative – make APIs to present raw gov’t data to public • Fed CIO will issue government-wide policies for streaming data from APIs
within three months (all federal IT systems must follow within 1 year) • New Innovation Center to be led by Gwynne Kostin (GSA)
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ADL & TSWG CTML Summit
Highlights
Key Take-aways • Mobile devices provide the same types of risks as
conventional computers • “Bring Your Own Device” (BYOD) is possibly the only way
(currently) to keep up with technology • Army Marketplace (http://www.marketplace.army.mil) is where
official Army apps have been validated; provide pointers to the commercial app stores
• Apps can be created using web standards (HTML5) and delivered to both web and native platforms from single source
• Over 100 gov apps available through GSA: http://apps.usa.gov
• Findings from several Gov and DoD mobile initiatives were shared (some are here at iFest)
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ADL & TSWG CTML Summit
Highlights
Key Take-aways (cont’d) DISA: • Created STIGs for Apple, Android, BlackBerry • Creating an app development and deployment process for
unclass/FOUO capacity for now • Goal is for a centralized DoD MDM strategy and to get
new devices certified on network within 90 days • Working on DoD enterprise App Store (Beta version end
of this year; operational by Summer 2013) • Working on BYOD policy and support; apps in sandbox
(long-term) • Working with NSA on classified for future
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Army
• CIO / G6 Connecting Soldiers to Digital Applications (CSDA) (2009) • training, administrative, and
operational or tactical • Apps for Army Challenge (2010) • Army SCoE Mobile (over 72 Apps)
• JMAC for Marines • EOD for Navy
• Army FA53 Apps (in-house) • DAC Ammunition Multimedia
Encyclopedia (AME) • Army Training Network (ATN) 2GO
Mobile Initiatives
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Mobile Initiatives
JKO Mobile
• CWP MoLE transitioned into Global Aid App, and JKO Mobile App
• MoLE App provides tools and resources to support humanitarian medical operations.
• JKO – Learning Content Management System (LCMS)
• Students assigned PINs with full profile
• Courses associated with PINs communicate to JKO Mobile app and LCMS student profile
• Students can take courses on the LCMS or via JKO mobile
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Mobile Initiatives
• 82nd Training Wing (TRW) Pilot Study at Sheppard Air Force Base • Mobile devices used to augment
instructor-led training (classroom-based training) for the Aerospace Ground Equipment (AGE) Apprentice course
• Air Mobility Command: • Consolidated 90lbs of paper used for
flight manuals to 1.5 lbs • Total Annual MAF-wide cost Avoidance:
$5.825 M • ePubs Distribution -16,000 purchased for
MAF aircrew
Air Force
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Mobile Initiatives
DAU
• Leverage existing delivery tools/sites • Ensure system and product are mobile
ready • Big demand to put courses on iPad • Sliderule app was developed to assist
and replace paper slide-rule that served as performance support
• Use jquerymobile (very successful) • Device agnostic [ie mobile web) - frees
you to focus on content, not technology
Mobile Informal training at the point of need for the 130,000+ Defense Acquisition workforce:
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“Humans more easily remember or learn items when they are studied a few 5mes over a long period of 5me (spaced presenta5on),
rather than studied repeatedly in a short period 5me (massed presenta5on)”
Will Thalheimer, PhD
Opportunities
The Spacing Effect - Hermann Ebbinghaus
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• Promotes maternal and child health
• Free SMS text messages each week, Dmed to their due date or baby’s date of birth
Spaced Learning Example
Text4Baby.org
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Opportunities
Interactive Response Codes
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Opportunities
Interactive Response Codes
Build Your QR Codes! http://qrcode.kaywa.com/
• Start a class • Link to a website • Link to an online course • Distribute or share files • Augment text books • Write a review • Play audio file • Link to Apps • Help & Tutorials • Communications • Update Twitter
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Opportunities
Mobile Learning Courses (Compliance Training, Product Training, Mandatory Training, Crisis Response)
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“Think Outside the Course”
Judy Brown @JudyB
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Opportunities
Language & Cultural Training
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Opportunities
eBooks
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What do you use as your primary ebook reader?
Poll Question
A. iPad (Apple) B. Kindle (Amazon) C. Kindle Fire (Amazon) D. Nook (Barnes & Noble) E. TouchPad (HP) F. Playbook (BlackBerry) G. Android-based Tablet (Android) H. I don’t have an eReader device or I don’t use
them to read eBooks
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Opportunities
Classroom Augmentation & Blended Learning
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Opportunities
Performance Support
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Opportunities
Job Aids / Checklists / Flight Charts
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Opportunities
Location-based & Contextual Learning
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Opportunities
Augmented Reality
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Opportunities
Game-based Learning & Simulations
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Resources
http://ml.adlnet.gov
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iTunes App Store
ADL Mobile Learning Guide (App)
http://apps.usa.gov/adl-mlearning-guide/
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Resources
http://mlhandbook.adlnet.gov
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ADL Resources – http://ml.adlnet.gov
Activities, Research, Deliverables
• ADL Mobile Learning Weekly Newsletter (Ongoing) • ADL Mobile Learning Guide - App (Ongoing) • ADL Mobile Learning Handbook (Ongoing) • The Effectiveness of Mobile Course Delivery (2011) • Mobile Learning Literature Review - TSWG (2012) • Mobile Learning Vendors - TSWG (2012) • Interagency Mobile Working Group (2012) • Mobile Access to Supplemental Learning Objects (2012) • Assessment of ISD Principles, Agile Methods, and
Pedagogical Models for mLearning (2012) • Next Generation SCORM for Mobile & Experience API (“Tin
Can API”) (2012) • Mobile Decision Support Tool (2012-2013)
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Credits & Attribution
Share Alike!
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Credits & Attribution
Respect!
Credits • http://www.defenseimagery.mil • http://www.flickr.com/photos/adactio/6153558098/in/
set-72157627691092806 • http://www.recreation.slco.org/sorenson/fitness/images/teamwork.jpg • http://qrcodepress.com/wp-content/uploads/2011/02/QR-Codes- • http://www.freakingnews.com/images/adv-images/corporate-training.jpg • http://www.incrediblethings.com/home/come-up-with-a-million-dollar-
idea-with-thought-box/ • http://internettime.pbworks.com/w/page/20095947/The%20Book • http://www.sealund.com/blog/wp-content/uploads/2011/07/
image0011.jpg • http://www.bctmod.army.mil/pic/motorPool/motorPool.html • http://www.wired.com/images_blogs/dangerroom/2012/07/
airforcephone.jpeg
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Thank You!
Jason Haag Mobile Learning Team SETA Support Contractor The Tolliver Group, Inc. [email protected]
Let’s Connect!
Marcus Birtwhistle Mobile Learning Team SETA Support Contractor KATMAI Support Services [email protected]
@ADLmobile