IIBA Ottawa-Outaouais Chapter
ECBA™/CBAP®/CCBA® Study GroupApril 2019
Nancy Beatson, CBAP
To the gracious sponsor of our meeting space for today’s study group:
THANK YOU
3
Session Date BABOK® Chapter
Topic
1 Tuesday, Sep 25th 1
2
Introduction BA Key Concepts
2 Tuesday, Oct 23rd 3 BA Planning & Monitoring
3 Tuesday, Nov 27th 4 Elicitation & Collaboration
4 Wednesday, Dec 12th 5 Requirements Life Cycle Management
5 Tuesday, Jan 22nd 6 Strategy Analysis
6 Tuesday, Feb 26th 7 Requirements Analysis & Design Definition
7 Tuesday, Mar 26th 8 Solution Evaluation
8 Tuesday, Apr 23rd 9 Underlying Competencies
9 Tuesday, May 28th 10 Techniques
10 Tuesday, June 25th 11 PerspectivesMini-Exam + End-of-Session Game
2018/2019 Study Group
Purpose of the study group• To support BA certification candidates• To share knowledge and understanding of the
concepts• To provide information about the IIBA
certification program• To learn about the application and exam
processes• To become aware of what to expect when writing
the exam
Agenda
1 Introductions10
min
2 IIBA Certification Program20
min
4 Technique Spotlight15
min
6 Quiz15
min
5 Upcoming Events for BAs5
min
3 Chapter 9: Underlying Competencies20
min
1 Introductions
• Your Name
• Optionally:
– Current assignment or activities
– Your stage in the BA certification process
Introductions
2 IIBA Certification Program
So… what is Business Analysis?
Business analysis is the practice of
enabling change in an enterprise by
defining needs and
recommending solutions that
deliver value to stakeholders
Who is a Business Analyst?
Name some job titles of people who perform business analysis
• Define BA profession, common practices
• Define skills necessary to perform BA work
• Provide an understanding of skills and knowledge they can expect of a skilled BA
Purpose of the BABOK® Guide
Entry Certificate in
Business Analysis™
(ECBA™)
Certification of Capability in
Business Analysis™
(CCBA®)
Certified Business Analysis
Professional™
(CBAP®)
Exam Length # Questions
1 hr50 competency-based
3 hrs130 scenario-based
3.5 hrs120 case study-based
Work Experience
No 3750 hrsin past 7 yrs
(900 hrs in each of 2 KAs OR500 hrs in each of 4 KAs)
7500 hrsin past 10 yrs
(900 hrs in each of 4 KAs)
Professional Development
hours
21 hrsin past 4 yrs
21 hrsin past 4 yrs
35 hrsin past 4 yrs
References? No Yes Yes
Code of Conduct ECBA CCBA CBAP
Intended for New grads, people changing careers
Doers, perform BA with competency, 2 to 3 years' BA
experience
Experienced BAs, SMEs, > 5 years’ BA experience
IIBA Certification Levels
IIBA Member Non-Member
ECBA™
Application Fee $60 USD $60 USD
Exam Fee $110 USD $235 USD
CCBA® & CBAP®
Application Fee $125 USD $125 USD
Exam Fee $325 USD $450 USD
IIBA® AGILE ANALYSIS CERTIFICATION
Exam Fee $250 USD $375 USD
Source: http://www.iiba.org/Certification-Recognition/Certification/pricing.aspx
IIBA Certification Pricing
Note: HST/GST applies
ECBA™, CCBA® & CBAP® Certification Process
Assess your qualifications
Log Hours on IIBA Portal
Write Exam &
PASS!
Pay Exam Fee & Book Exam
Application Approved?
Pay Application Fee & Submit Application
Need more information on certification?
IIBA Core BA Certification Handbook
– https://www.iiba.org/globalassets/documents/certification/core-ba-certification-handbook.pdf
IIBA Certification Program FAQs
– https://www.iiba.org/certification/certification-faq/
3 Chapter 9: Underlying Competencies
Chapter 9 – Underlying Competencies
Analytical Thinking and
Problem Solving
Behavioural Characteristics
Business Knowledge
Communication Skills
Interaction SkillsTools and
Technology
9.1 Analytical Thinking and Problem SolvingCore competencies include:• Creative Thinking• Decision Making• Learning➔ name & describe 3 learning techniques• Problem Solving• Systems Thinking ➔ describe• Conceptual Thinking• Visual Thinking
9.2 Behavioural Characteristics
Core competencies include:
• Ethics➔ example?
• Personal Accountability
• Trustworthiness
• Organization and Time Management
• Adaptability➔ very important – why?
9.3 Business Knowledge
Competencies include:
• Business Acumen➔ what is this?
• Industry Knowledge
• Organization Knowledge ➔ why important?
• Solution Knowledge
• Methodology Knowledge
9.4 Communication Skills
Core competencies include:
• Verbal Communication
• Non-Verbal Communication ➔ when useful?
• Written Communication
• Listening➔ example of active listening?
9.5 Interaction Skills
Core competencies include:
• Facilitation
• Leadership and Influencing➔when most useful?
• Teamwork
• Negotiation and Conflict Resolution
• Teaching➔how does BABOK describe this?
9.6 Tools and Technology
Core competencies include:
• Office Productivity Tools and Technology
• Business Analysis Tools and Technology ➔examples?
• Communication Tools and Technology➔examples? Why important?
3 Technique Spotlight
10.29 Mind Mapping
10.31 Observation
3 Technique Spotlight
10.29 Mind Mapping
10.29 Mind Mapping
Purpose: Used to articulate and capture thoughts, ideas and information
• Form of note-taking
• Central main idea supported by secondary ideas and so on
• Beneficial to help think though complex concepts or problems
• No standardized format
10.29 Mind Mapping - Example
*Source: https://www.illumine.co.uk/2013/07/benefits-of-mind-mapping/ (Accessed April 2019)
10.29 Mind Mapping - Example
*Source: https://www.linkedin.com/feed/update/urn:li:activity:6516995676784648192, Adrian Reed (Accessed April 2019)
10.29 Mind Mapping - Example
*Source: https://www.linkedin.com/pulse/mind-map-babok-v3-techniques-ln-mishra-cbap/ (Accessed April 2019)
3 Technique Spotlight
10.31 Observation
10.31 Observation
Purpose: Used to elicit information by viewing/ understanding activities and their context
• Also known as job shadowing
• Objectives dictate planning and methodology
• 2 basic approaches:
– Active / Noticeable
– Passive / Unnoticeable
• Set objectives, prepare, conduct, confirm results
10.31 Observation
Observation tips*
• Observe the environment or culture
• Observe human interactions facilitated by the software
• Observe the unexpressed needs
• Observe for causes of error
*Source: https://www.modernanalyst.com/Resources/Articles/tabid/115/ID/3298/Add-Observation-to-Your-Business-Analysis-Toolkit.aspx(Accessed April 2019)
5 Upcoming Events for BAs
Upcoming Events
May 4 Skills Workshop: “Artificial Intelligence & Blockchain”• Saturday, May 4, 2019 – 8:30AM – 4:30PM• Dunton Tower, Room 1020 (10th floor), Carleton University, Ottawa • Admission: $83 (IIBA members) | $110 (non-members)
May 21 Chapter Meeting: “IIBA Strategy to Execution Framework”• Tuesday, May 21, 2019 - 5:00 to 7:30 pm• Ottawa Police Association, 141 Catherine St., Ottawa• Admission: $11 (IIBA members) | $16 (Non-members)
May 28 Study Group: “Techniques… and more Techniques!”• Tuesday, May 28, 2019 - 6:00 to 7:30 pm. • Ottawa Public Library – Room B125, 120 Metcalfe Street, Ottawa• Admission: FREE
Jun 25 Study Group: “Session Wrap-Up: Mini-Exam & Game”• Tuesday, Jun 25, 2019 - 6:00 to 7:30 pm. • Ottawa Public Library – Room B125, 120 Metcalfe Street, Ottawa• Admission: FREE
More info available at: www.ottawa-outaouais.iiba.org
6 Pop Quiz
• 10 questions
• Open-book
• Hand back your quiz (to earn 1.5 PD hrs)
• Make note of or take a photo of your answers if you want to grade yourself
QUIZ REVIEW
– How’d you do?
Study group materials are available for download at the Ottawa-Outaouais Chapter website
– https://ottawa-outaouais.iiba.org/ecbar-ccbar-cbapr-study-groups
Get on the Chapter Mailing List
From the IIBA Ottawa-Outaouais homepage, go to ottawa-outaouais.iiba.org → News →Newsletter Subscription
https://ottawa-outaouais.iiba.org/newsletter-subscription
Questions?
SUPPLEMENTAL SLIDES
42
*Source: (Accessed January 2019)https://www.iiba.org/certification/core-business-analysis-certifications/ccba https://www.iiba.org/certification/core-business-analysis-certifications/cbap
12%
20%
18%
12%
32%
6%
14%
12%
15% 15%
30%
14%
0%
5%
10%
15%
20%
25%
30%
35%
Business AnalysisPlanning andMonitoring
Elicitation andCollaboration
Requirements LifeCycle Management
Strategy Analysis Requirements Analysisand Design Definition
Solution Evaluation
Exam Blueprint - CCBA & CBAP*
CCBA® CBAP®