2
Contents 1. Rules of Origin .................................................................................................................................................................................................. 7
1.1 Rules of Origin between Jordan & KSA................................................................................................... 7
1.1.1 Preferential Rules of Origin – Jordan ..................................................................................................... 7
2. Trade Barriers .................................................................................................................................................................................................... 8
2.1 Trade Barriers in Jordan....................................................................................................................... 8
2.1.1 Tariff Barriers .................................................................................................................................. 8
2.1.1.1 Basic Customs Duty .......................................................................................................................... 8
2.1.1.2 Countervailing Duty ......................................................................................................................... 8
2.1.1.3 Anti-dumping Duty .......................................................................................................................... 8
2.1.1.4 Safeguard Duty ............................................................................................................................... 8
2.1.2 Non-tariff barriers ............................................................................................................................ 9
2.1.2.1 Import Prohibitions .......................................................................................................................... 9
2.1.2.2 Import Licensing and Restrictions ......................................................................................................... 9
2.1.2.3 Import Quotas .............................................................................................................................. 10
2.1.2.4 State Trading ................................................................................................................................ 10
2.1.2.5 Standards .................................................................................................................................... 10
2.1.2.6 Technical Regulations ..................................................................................................................... 11
2.1.2.7 Certification and Conformity Assessment ............................................................................................. 11
2.1.2.8 Accreditation ................................................................................................................................ 11
2.1.2.9 Labelling...................................................................................................................................... 12
2.1.2.10 Sanitary and Phytosanitary (SPS) Requirements ..................................................................................... 12
3. Trade Remedies ............................................................................................................................................................................................. 12
3.1 Trade Remedies by Jordan ................................................................................................................ 12
3.1.1 Anti-Dumping and Countervailing Measures ......................................................................................... 13
3.1.2 Safeguard Measures ....................................................................................................................... 13
4. Key Ports in Jordan ....................................................................................................................................................................................... 13
4.1 Key Sea Ports in Jordan .................................................................................................................... 13
3
4.2 Key Land Ports between Jordan and Saudi Arabia ................................................................................... 14
4.3 Accessing Key Inland Markets in Jordan ............................................................................................... 15
4.4 Shipping Lines used in KSA ............................................................................................................... 17
4.4.1 Major Shipping Lines and Lead Time from KSA to Jordan .......................................................................... 17
4.4.2 Rates of Key Routes between KSA and Jordan ........................................................................................ 17
5. Key Logistics Facilities.................................................................................................................................................................................. 18
5.1 Free Zones and Development Zones in Jordan ....................................................................................... 18
5.1.1 Free Zones ................................................................................................................................... 18
5.1.1.1 Free Zones (FZ) Genesis .................................................................................................................. 18
5.1.1.2 Free Zones Concept and Positioning ................................................................................................... 18
5.1.1.3 Aqaba Special Economic Zone ........................................................................................................... 19
5.1.2 Development Zones ....................................................................................................................... 20
5.2 Storage facilities / services provided at the ports in Jordan......................................................................... 20
5.2.1 Types of storage facilities / services ..................................................................................................... 20
5.2.1.1.1 Public Warehouses ......................................................................................................................... 20
5.2.1.1.2 Private Warehouses ........................................................................................................................ 21
5.2.1.2 Government Warehousing Agencies in Jordan ....................................................................................... 21
6. Import Process: Jordan ................................................................................................................................................................................. 22
6.1 Overall Import Process .................................................................................................................... 22
6.1.1 Overall Import Process via Sea Port ..................................................................................................... 22
6.1.2 Overall Import Process via Land Ports .................................................................................................. 25
6.2. Customs Clearance Process .............................................................................................................. 26
6.3 Lead Time and Costs involved for Overall Import Process ......................................................................... 28
7. Key Import Documents ................................................................................................................... 28
7.1. Summary table of key import documents ............................................................................................. 28
7.1.1 Mandatory Documents ................................................................................................................... 28
7.1.2 Additional Documents .................................................................................................................... 29
7.2 Documents Overview ..................................................................................................................... 30
4
7.2.1 Ocean Bill of Lading / Truckway Bill .................................................................................................... 30
7.2.2 Commercial Invoice ........................................................................................................................ 31
7.2.3 Packing List .................................................................................................................................. 31
7.2.4 Certificate of Origin ........................................................................................................................ 32
7.2.5 Customs Import Declaration ............................................................................................................. 32
7.2.6 Import License / Pre-import clearance ................................................................................................. 33
7.2.7 Importer Card ............................................................................................................................... 33
7.2.8 Health Certificate ........................................................................................................................... 34
7.2.9 Phytosanitary Certificate .................................................................................................................. 34
7.2.10 Halal Slaughtering Certificate / Halal Certificate ..................................................................................... 35
8. Key Government Agencies involved in Import ....................................................................................... 35
8.1 Key government agencies involved in the import of all types of products ...................................................... 35
8.2 Key government agencies involved in the specific industries targeted by Saudi Arabia ...................................... 36
9. Key Standard Agencies and their Approval Process ................................................................................. 36
9.1 Standard Agencies according to Industry .............................................................................................. 36
9.2 Jordanian Standards and Metrology Organization (JSMO) ........................................................................ 37
9.2.1 Process for Acquiring the Certificate of Conformity- JSMO ........................................................................ 37
9.2.2 Costs Involved............................................................................................................................... 39
9.2.3 JSMO Customs Clearance Process for Regulated Goods at the Port .............................................................. 39
9.2.4 Costs Involved............................................................................................................................... 41
9.3 Jordan Food and Drug Administration (JFDA) ........................................................................................ 41
9.3.1 JFDA Clearance Process for Imported Food at the Port .............................................................................. 41
9.3.2 Lead Time .................................................................................................................................... 43
9.3.3 Costs Involved............................................................................................................................... 43
9.3.4 JFDA Pharmaceutical Products Registration Process ................................................................................ 43
9.3.5 Key Documents required by the JFDA for pharmaceutical products registration .............................................. 45
9.3.6 Lead Time .................................................................................................................................... 45
10. Packaging and Labelling Regulations –Jordan........................................................................................ 45
5
10.1 General Industries .......................................................................................................................... 45
10.1.1 Industry Regulator ......................................................................................................................... 45
10.1.2 Laws and Regulations ..................................................................................................................... 46
10.2 Food Industry ............................................................................................................................... 46
10.2.1 Food Industry Regulator .................................................................................................................. 46
10.2.2 Laws and Regulations ..................................................................................................................... 46
10.2.3 Halal food specifications .................................................................................................................. 46
10.3 Pharmaceuticals Industry ................................................................................................................. 47
10.3.1 Pharmaceuticals Industry Regulator .................................................................................................... 47
11. References ................................................................................................................................... 47
6
Disclaimer
Saudi Export Development Authority “SAUDI EXPORTS” have prepared the Import Guide as a part of its continuous publication on
countries. The purpose of this guide is to provide a high-level view of the country imports process, procedures, documentation
requirements, stakeholders…etc, based on available public information. Its analysis, perceptions, and anticipations are subject to
personal judgment. “SAUDI EXPORTS” is not liable for any consequences caused by the understanding and interpretation of any
part of this guide. In general, the information in the report present a broad view of the imports environment of this country. Saudi
exporters are encouraged to carry out further studies to be updated and more informed on the import process, procedures, and
documentation requirements identified in this report.
7
1. Rules of Origin
1.1 Rules of Origin between Jordan & KSA
Saudi Arabia and Jordan are two of the seventeen countries that are parties to the Greater Arab Free Trade Agreement
(GAFTA) which aims to liberalize and expand trade relations between members of the Social and Economic Council of the
Arab League.1
As per the provisions of the GAFTA, as recognized by Jordan Customs Law, preferential rules of origin are applied to imports
from KSA.2
1.1.1 Preferential Rules of Origin – Jordan3
The Rules of Origin (RoO) for Saudi exports to Jordan are derived from the measures laid out by the Council of the Arab
League; this has been ratified by Article 9 of the Greater Arab Free Trade Agreement (GAFTA). The RoO for a product to be
thus classified as being of Arab origin are summarized below:
1. In order for goods to be classified as being of “national origin”, or being “wholly-produced / obtained” from an
exporting Member State, it needs to belong to one of the below-listed categories
a) Mineral products extracted from its soil, water, or sea-bed.
b) Agricultural products harvested there.
c) Animals born and raised there, and products from animals raised there, including products obtained from
fishing and hunting conducted there.
d) Products of sea fishing and other marine products taken from the sea by its vessels. Also includes products
processed and made from these onboard on the vessels.
e) Used articles obtained there that are fit only for the recovery of raw materials.
f) Waste and scrap obtained from manufacturing operations conducted there.
g) Goods obtained from products referred to from (a) to (f)
h) 40% value must be added to the goods in Member States.
2. Certificate of origin is issued by authorized government agencies. Saudi exporter can obtain CoO from the Directorate
of Supplies at the Ministry of Commerce and Industry or at branches of the Ministry at key cities. These CoOs provide
evidence for origin of goods which grants exemption under preferential tariffs. For more information, kindly visit
http://www.us-sabc.org/.4
1 Government of Lebanon 2 Jordan Customs Law 3 Government of Lebanon 4 Saudi Arabia –US Business Council
8
2. Trade Barriers
2.1 Trade Barriers in Jordan Trade barriers include tariff (most common) and non-tariff barriers. Since 2005, members of GAFTA have eliminated all trade
barriers to align with the Execution Program of GAFTA. The Program, however, allows for the following exemptions:
Certain less developed countries (Sudan and Yemen) can apply for reduced tariffs.5Products that are prohibited
from being traded for religious, environmental, security, and health reasons will be subject to applicable national
laws notwithstanding the removal of trade barriers.6
2.1.1 Tariff Barriers
2.1.1.1 Basic Customs Duty
Basic Customs Duty is a tariff imposed on goods that are transported across international borders.
According to GAFTA, Jordan has eliminated all basic customs tariffs on goods of Arab origin provided that the goods
meet the requirements laid out in Section 1.1.1.7
2.1.1.2 Countervailing Duty8
Countervailing duty is imposed on specific imported products (industrial and agricultural) if the subsidy given to it
is susceptible to measures being brought against it.
The Jordanian government imposes countervailing duty as it deems fit after investigations to protect national
production of similar or competitive goods.
2.1.1.3 Anti-dumping Duty9
Anti-dumping duty is imposed on specific imported products (industrial and agricultural) if its export price is less
than its normal value.
The amount of anti-dumping duty charged cannot surpass the margin of dumping represented in the difference
between the normal value and the export price of the products in question.
2.1.1.4 Safeguard Duty10 Safeguard Duty, unlike Anti-dumping Duty, is not required to find unfair trade practices (ex. Dumping, Subsidy, etc.) to impose
it on certain products. It is imposed on imports that have caused or form a threat to cause serious injury to the national
industries in Jordan. For more information kindly refer to Section 3.1.2
5 Invest in Yemen 6 Government of Lebanon 7 World Trade Organisation 8 National Production Protection Law 9 National Production Protection Law 10 Trade Jordan
9
2.1.2 Non-tariff barriers
The Execution Program of GAFTA provides for all non-tariff barriers to be lifted, however, products that are forbidden from
being imported due to national health, environmental, religious, and security reasons are exempted11 More information about
the import prohibitions is detailed out below.
2.1.2.1 Import Prohibitions
Import prohibitions or restrictions are brought into effect by the Jordanian Council of Ministers taking into consideration
Jordan’s international commitments. A list of items that are prohibited for alternate reasons are provided below:
Imports prohibited for public health and safety, and environment reasons. For instance, certain kinds of fireworks,
photo blocker spray, etc. For more information on imports prohibited, kindly visit
https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf * Pgs. 39-40, Table 3.8
Other prohibited imports include those from countries against which the UN Security Council has issued economic
sanctions.
Free zones in Jordan are exempt from applying these prohibitions to imported goods provided it is not meant for
local consumption. However, Article 123 of the Customs Law of Jordan 1998, prohibits the entry of certain goods
to free zones; information regarding this can be obtained at
https://www.customs.gov.jo/english/customs_6_en.shtm
2.1.2.2 Import Licensing and Restrictions12
Jordan’s licensing requirements are in accordance with the development and regulations of the Import and Export
Law No.21 of 2001, as amended by Temporary Law No.2003.
Restricted items require specific import licenses/ pre-import clearance authorizations which are issued by the
Ministry of Industry and Trade (MITS) or by the relevant government authorities (e.g. Jordanian Food and Drug
Administration (JFDA), Ministry of Health, etc.).
Licenses are valid for a period of 12 months and can be revalidated upon expiry.
All Jordanian importers and foreign trading companies must obtain an Importer’s card from the Ministry of Industry
and Trade for customs clearance purposes or pay a Customs fee equivalent to 5% of the value of imported goods.
For non-trading entities such as hospitals, banks, and hotels, the Ministry issues a special card valid for a limited
period and applicable only for a specific import purpose.
Goods entering the country under temporary entry status, bonded goods, and goods benefitting from the
Investment Promotion law are exempt from the requirement to have an import license.13
11 Government of Lebanon 12 World Trade Organisation
*Kindly copy and paste this link below on a web browser to know more information and for updates 13 US Exports
10
2.1.2.3 Import Quotas
There might be quantitative restrictions on certain imports by Jordan as a result of safeguard measures implemented
by the government (explained in Section 2.1.2).
2.1.2.4 State Trading
Under the provisions made by the Ministry of Industry and Trade (MITS), Jordan sustains state trading for particular
types of products. Such products are explosives used for mining purposes; and agricultural products.
There are two state-trading enterprises in Jordan with special or exclusive trading rights. These include:
o Jordan Phosphate Mines Co. Ltd (JPMC): Has exclusive rights to import, store, and sell explosive materials
used for mining and quarrying purposes.
o Jordan Petroleum Refinery Co. has exclusive rights to import oil and hydrocarbon products for local use.
Barley and wheat (including wheat flour and bran) are classified as essential commodities by the Jordanian
government and MITS Jordan is the sole importer of these products. Tenders are invited by the MITS from importers
interested in transporting these commodities from the country of origin to Jordan.
2.1.2.5 Standards14
The standards set in Jordan are established on the basis of the provisions made by the Standards and Metrology Law
No.22 of 2000.
The Jordanian Standards and Metrology Organization (JSMO) is the nationally recognized body for the preparation
and application of standards.
JSMO is a member of international organizations,
o International Organization for Standardization (ISO),
o Codex Alimentarius,
o International Organization of Legal Metrology (OIML),
o Etc. International Electro-technical Committee (IEC)
JSMO issues two types of standards:15
o Mandatory standards: These standards are issued for products that impact consumers’ health and safety.
For instance, chemical detergents, food products, electrical equipment, and personal safety equipment.
14 World Trade Organisation 15 International Trade Administration
11
o Optional standards: Optional for manufacturers and importers; examples include furniture, textiles,
clothes and shoes.
More information on Standard approval process is provided in Chapter 9 of this guide.
2.1.2.6 Technical Regulations16
There are a number of laws and regulations in Jordan that impose technical regulations on certain products.
JSMO is the WTO- TBT enquiry point for disseminating information and making decisions on standards, technical
regulations, and certification.
An interested party can prepare technical regulations with the help of a committee of technical experts and submit
proposals to the JSMO which are then open to comments for a period of 60 days.
Technical regulations may also be issued by other government bodies such as the Ministry of Environment, the
Telecommunications Regulatory Commission, and the Ministry of Health.
2.1.2.7 Certification and Conformity Assessment17
JSMO is the certifying body nationally.
The provisions made by the Standards and Metrology Law No.22 of 2000 confers JSMO with the authority to issue
conformity certificates for regulated products in Jordan.
Exporters of certain products should obtain conformity certificates and test reports from conformity assessment
bodies. These conformity assessment bodies must be accredited by accredited bodies which are Multilateral
Recognition Arrangements (MLA) signatories of the International Laboratory Accreditation Corporation (ILAC) /
International Accreditation Forum (IAF).
More information on Conformity Assessment procedures is provided in Chapter 9 of this guide.
2.1.2.8 Accreditation18
The Accreditation Unit at JSMO accredits testing and calibration laboratories in Jordan.
In Jordan there are governmental and private testing labs providing testing services in different fields: food,
construction, mechanical, physical, chemical, agricultural, metallurgical, water, environmental, microbiology
testing, etc.
16 World Trade Organisation 17World Trade Organisation 18International Trade Center
12
Saudi Exporters may visit the link below for detailed information on the accredited private and public laboratories
in Jordan:
http://www.intracen.org/uploadedFiles/intracenorg/Content/Exporters/Exporting_Better/Quality_Management/
Redesign/Managing%20Quality%20in%20Jordan.pdf
2.1.2.9 Labelling
Labelling requirements in Jordan are regulated by
o Jordanian Standards and Metrology Organization19
o Jordanian Food and Drug Administration
More information on Labelling is provided in chapter 10 of this guide.
2.1.2.10 Sanitary and Phytosanitary (SPS) Requirements20
Sanitary and phytosanitary requirements have to be met prior to importing plants and plant products, animals and
animal products, food and pharmaceuticals into Jordan.
Jordan Food and Drug Administration (JFDA) is responsible for the safety and quality of food and drugs while the
Ministry of Agriculture is responsible for SPS measures to protect animal and plant health against pests and diseases.
The sanitary and phytosanitary requirements in Jordan are established on the basis of the provisions made by the
following legislations:
o Food Control Law 79/2001
o Drug and Pharmacy Law No. 24 of 2015
o Law No.31 of Food and Drug Administration Law 2003
o Agriculture Law No. 44 of 2002
o Food Law No.30 of 2015
3. Trade Remedies
3.1 Trade Remedies by Jordan
Jordan’s legislation on trade remedies21is in broad alignment with WTO provisions. GAFTA regulations allow for the
enforcement of trade remedies by member countries provided these don’t contravene WTO measures. Further, the Execution
19 JSMO 20 World Trade Organisation 21 World Trade Organisation
13
Program of GAFTA has also provided specific instructions on the enforcement of safeguard measures as a trade remedy
(explained below in 3.1.2)22 . Therefore, the below-mentioned trade remedies can be exercised by Jordan.
3.1.1 Anti-Dumping and Countervailing Measures
Jordan has not initiated any anti-dumping or countervailing actions against any trading partners. The Anti-Dumping and Anti-
Subsidies Regulation No.26 of 200323 outline the conditions under which anti-dumping and countervailing measures can be
applied and the extent of the duties imposed. For more information kindly visit
http://www.wipo.int/edocs/lexdocs/laws/en/jo/jo066en.pdf
3.1.2 Safeguard Measures
The legislation governing safeguard measures in Jordan include the National Production Protection Law No. 21 of 2004,
together with the Regulations on Safeguard of National Production No. 55 of 2000. These safeguards are implemented in the
form of specific and digressive tariff surcharges of between two and three years’ duration.
Between 2008-16, Jordan initiated six safeguard investigations within the construction, footwear, and paper industries; only
three resulted in the imposition of remedial measures.24
Although, under the GAFTA, Jordan has the right to impose safeguard measures on agricultural products,25 its obligations as
a WTO member does not allow the same.26
4. Key Ports in Jordan
4.1 Key Sea Ports in Jordan
Jordan has only one port located at Aqaba in South Jordan on the north shore of the Gulf of Aqaba. It has played a strong role
in the growth of Jordan’s economy because of its strategic location which links the Middle East and Africa. The port has
witnessed governmental support which has aided its growth: one such measure was involving the private sector in investing
and contributing to managing and developing the maritime sector; and another was investing in infrastructure development
and computerization of the port.
The port at Aqaba currently has three integrated facilities:
Port of Aqaba
Aqaba Container Terminal
22 Government of Lebanon 23 Anti-Dumping and Anti-Subsidies Regulation 24 World Trade Organisation 25 Government of Lebanon 26 World Trade Organisation
14
Aqaba Industrial Terminal27
The table shown below indicates key information like the products handled at various integrated facilities and its websites.
Table 1: Information about various port terminals in Jordan
Integrated
Facility Cargo Handled Website
Port of Aqaba General Cargo and grain http://www.aqabaports.com.jo/
Aqaba Container
Terminal General commercial cargo
https://www.act.com.jo/
Aqaba Industrial
Terminal
Oil, timber, Chemical products (e.g.
Potash, fertilizers, Sulphur, and
ammonia)
http://www.aqabaports.com.jo/En/PortMap.aspx?Catego
ryID=3
The port of Aqaba, as located in Jordan is shown in Figure 1 given below.
Figure 1: Port of Aqaba in Jordan
4.2 Key Land Ports between Jordan and Saudi Arabia
Bilateral trade between Arab Countries, including Jordan and Saudi Arabia, is predominantly carried out by road.28 Land ports,
therefore, have a key role to play in the advancement of trade relations between Arab member states. There are three border
crossings / land ports between Jordan and Saudi Arabia29, as illustrated in Table 2 below.
27 Emerging Jordan 28 Arab Union of Land Transport 29 Jordan Tourism Board
15
Table 2. Information about land ports between Jordan and Saudi Arabia
Land Port as known in
Jordan
Land Port as known in Saudi
Arabia30 Overseeing Competent Authority
Al-Mudawara Hallath Ammar Jordan Customs
Omari Haditah Jordan Customs31
Al-Durra Haql Aqaba Special Economic Zone
Authority32
4.3 Accessing Key Inland Markets in Jordan
Amman, Irbid, Al-Karak, and Zarqa are the key inland markets in Jordan.
Table 3, as shown below, provides information on the distance between these key inland markets and the key departure
points in Saudi Arabia and border control points in Jordan.
Further Table 4 provides an overview of the most optimal land port to access Jordan for each departure point in Saudi Arabia.
30 Destination KSA 31 Jordan Customs 32 Japan International Cooperation Agency
16
Table 3. Accessing key inland markets in Jordan from major departure points in Saudi Arabia
Riyadh
Dammam
Jeddah
1522 Km
1902 Km
1121 Km
Durra
Amman
Zarqa
Irbid
Al-Karak
347 Km
368 Km
427 Km
289 Km
Riyadh
Dammam
Jeddah
1422 Km
1816 Km
1158 Km
Al-Mudwara
Amman
Zarqa
Irbid
Al-Karak
345 Km
366 Km
425 Km
287 Km
As evidenced from the above table, Omari is the most strategically located land port to access the key inland markets in
Jordan.
Table 4. Optimal land ports to access Jordan from Saudi Arabia
Departure point
in Saudi Arabia Most optimal land port to access Jordan
Riyadh
Dammam Omari
Jeddah Durra
Departure point in Saudi
Arabia Land port in Jordan
Key Inland markets in Jordan
Distance from
departure point in
SA
Name
Name Distance from
Land Ports in
Jordan
Riyadh
Dammam
Jeddah
1294 Km
1461 Km
1598 Km
Omari
Amman
Zarqa
Irbid
Al-Karak
153 Km
131 Km
201 Km
201 Km
17
Table 5. Overview of trucking costs in Jordan 33
4.4 Shipping Lines used in KSA
4.4.1 Major Shipping Lines and Lead Time from KSA to Jordan
According to linescape34, Port of Jeddah, King Abdullah port, King Abdul Aziz port and Port of Jubail are the Ports of Call in
KSA for container ships going to the Port of Aqaba in Jordan.
For the latest information on the vessel schedules and lead-time, kindly visit the link provided below:
http://www.linescape.com/
4.4.2 Rates of Key Routes between KSA and Jordan
The cost of shipping from KSA ports to Jordanian ports is estimated in Table 1 below. Kindly note that the estimates were
based on certain assumptions which are also provided in the table.
The shipping costs were estimated using http://worldfreightrates.com/en/freight . Saudi Exporters can visit this website to
get a quote for their shipping requirements with any combination of assumptions
33 Camelot Management Consultants Database 34 Linescape
Departure
Point in
Saudi Arabia
Overview of Trucking Costs (SAR)
Textiles Consumer
Durables
Packaging
Materials Food Products
Chemicals and
Polymers
Key Inland
Markets
Riyadh
6000 – 7000 6000 – 7000 6000 – 7000 6000 – 7000 6000 – 7000 Amman
8500 - 9500 8500 - 9500 8500 - 9500 9.000 – 10,000 8500 - 9500 Irbid
6000 – 7000 6000 – 7000 6000 – 7000 6000 – 7000 6000 – 7000 Zaraq
6000 – 7000 6000 – 7000 6000 – 7000 6000 – 7000 6000 – 7000 Al-Karak
Dammam
4,500 – 5,500 4,500 – 5,500 4,500 – 5,500 5,000 - 6.000 5,000 - 6.000 Amman
6,500 – 7,500 6,500 – 7,500 6,500 – 7,500 7.000 – 8,000 6,500 - 7.500 Irbid
4,500 – 5,500 4,500 – 5,500 4,500 – 5,500 5.000 – 6,000 4,500 – 5,500 Zaraq
4,500 – 5,500 4,500 – 5,500 4,500 – 5,500 5.000 – 6,000 4,500 – 5,500 Al-Karak
Jeddah
4,600 – 5,600 4,600 – 5,600 4,600 – 5,600 4,600 – 5,600 4,600 – 5,600 Amman
6,600 – 7,600 6,600 – 7,600 6,600 – 7,600 7,100 – 8,100 6,600 – 7,600 Irbid
4,600 – 5,600 4,600 – 5,600 4,600 – 5,600 5,100 – 6,100 4,600 – 5,600 Zaraq
4,600 – 5,600 4,600 – 5,600 4,600 – 5,600 5,100 – 6,100 4,600 – 5,600 Al-Karak
18
Table 6: Shipping cost estimates for the major shipping lines from KSA to Jordan
Port in KSA Port in Jordan Lead Time (Days) Cost of Transportation*
(SAR)
Port of Jeddah Port of Aqaba 3-5 5680-8180
King Abdullah Port Port of Aqaba 40-41 -
King Abdul Aziz Port
(Dammam)
Port of Aqaba 16-91 9700-13950
Port of Jubail Port of Aqaba 13-43 9700-13950
*Cost Assumptions
1) Method of shipping selected is Ocean.
2) Costs were estimated based on the industries available on World Freight Rates.
3) The value of all products calculated was priced at 100,000 USD (SAR 375,000).
4) Full Container Load (FCL) was selected and 40 FT containers.
5) None of the accessorial charges (Hazardous or Insurance) were selected.
6) The cost of transportation is a rough estimate.
5. Key Logistics Facilities
5.1 Free Zones and Development Zones in Jordan35
The Investment Law No.30 of 2014 formed the Jordan Investment Commission, a unified independent governmental body to
create, regulate, and monitor Jordan’s Free Zones, Development Zones, and industrial estates. The Investment Commission
aims to enhance the investment environment within these zones and thus attract more foreign direction investment (FDI).
The Commission has the discretion to expedite the provision of government services; the granting of other investment
incentives; and the provision of customs and tax exemptions.
5.1.1 Free Zones
5.1.1.1 Free Zones (FZ) Genesis36
Jordan’s FZs were created to promote export-oriented industries and transit trade. The administration of the FZs was
previously carried out by the Free Zones Corporation, followed by the Development and Free Zones Commission (DFZC),
and currently being overseen by the unified Jordan Investment Commission.
5.1.1.2 Free Zones Concept and Positioning37
Jordan has five public FZs (Zarqa, Sahab, Queen Alia International Airport, Al-Karak, and Al-Karama), as well as several private
free zones which serve and promote transit trade.
35 US Department of State 36 World Trade Organisation 37 Jordan ECB
19
Commodities and goods of various origins are deposited in the FZs for storage and manufacturing purposes. FZs are outside
the jurisdiction of the Jordanian Customs Authority and these goods are thus not subject to excise duties and taxes.
All FZs facilitate trade by offering conveniences and infrastructure such as electricity, water, modern telecommunication
networks, and a valuable network of internal roads, yards, and storage facilities. Further, they also offer the following trade
benefits:
Relief from customs duties, taxes, and fees for exported and imported goods.
Relief from income tax for project profits from goods exported outside Jordan, transit trade, and the selling or
shifting of goods inside the borders of the free zones.
Relief from income and social service taxes for salaries and allowances of non-Jordanian employees involved in
projects in the free zones.
Relief from licensing fees, building and land taxes for buildings, and real estate constructions in the free zones.
5.1.1.3 Aqaba Special Economic Zone38
Formed in 2001, the Aqaba Special Economic Zone is a duty-free, low tax, multi-sectoral economic zone encompassing the
entire Jordanian coastline (27 km), Jordan’s seaports, and the King Hussein International Airport. Its regulation and
development does not fall under the scope of the Jordan Investment Commission and is carried out by the Aqaba Special
Economic Zone Authority and the Aqaba Development Corporation respectively.
The Aqaba Special Economic Zone offers the following trade-related incentives:
Flat rate of 5% income tax on net profit
Relief from annual land and building taxes on utilized property
Relief from taxes on distributed dividends and profits
Duty-free import of goods in commercial quantities from the National Customs Territory and overseas
No foreign equity restrictions on investments
No foreign currency restrictions
Complete repatriation of profits and capital
Streamlined labor and immigration procedures
38 Jordan ECB
20
100% foreign ownership
Up to 70% foreign labor
Availability of land for lease or sale
Full guarantees on rights and ownership
5.1.2 Development Zones
There are five Development Zones (also called development areas) in Jordan: the King Hussein Bin Talal Development Area
in Mafraq, the Ma'an Development Area, the Irbid Development Area, the Dead Sea Development Zone, and the Jabal Ajloun
Development Zone.39
The trade-related incentives offered by Development Zones in Jordan include:40
5% Corporate Income Tax Rate
Sales Tax Relief
Custom Duties Relief
Social Services and Dividends Tax Relief
100% Foreign Ownership
Streamlined registration and licensing procedures
All tax fee related reliefs and incentives that are provided for in the Free Zone Law or any other applicable legislative
measures.
5.2 Storage facilities / services provided at the ports in Jordan
5.2.1 Types of storage facilities / services
5.2.1.1 The Types of Warehouses41
5.2.1.1.1 Public Warehouses
Public warehouses are storage facilities set up by a public corporation or a company. Government authorities oversee the
licensing of the company, decisions regarding the location of its warehouses, and also decide the authority entrusted with its
management. Further, the Customs Department has the right to supervise public warehouses.42
39 Jordan Business 40 Develop Jordan 41 Jordan Customs 42 Jordan Customs
21
5.2.1.1.2 Private Warehouses
Private warehouses are storage facilities that are mostly owned by big companies or single manufacturing units. Companies
with higher production units and customer demands use private warehouses as distribution centers.43
5.2.1.2 Government Warehousing Agencies in Jordan
5.2.1.2.1 Aqaba Logistics Village 44
Aqaba Logistics Village (ALV) which is operated by APM Terminals was originally conceived as a tool to help develop the
logistics and cargo support capabilities of the Aqaba Special Economic Zone. Currently, ALV has two distribution center
warehouses located in close proximity to Aqaba Container Terminal (ACT) which facilitates both import and transit trade
processes. Aqaba Logistics Village provides the following services:
Warehouse storage and handling
Open yard storage and handling
Cross-docking and Cross-stuffing
Container Freight Station (CFS)
Service Center
5.2.1.2.2 Aqaba Container Terminal (ACT)45
ACT provides storage facilities to containers, in conjunction with offering other value-added services to containers and
container handling within the Terminal.
5.2.1.2.3 Costs of storage
For details about the costs of storage at Aqaba Container Terminal, kindly visit the link provided below:
https://www.act.com.jo/sites/default/files/new%20tariff%20English%20headed%20final%202015.pdf - Part 2 of the
Regulation, Section 10
Further, to receive warehouse quotes for varied storage needs from all over Jordan, kindly visit the link provided below and
register with shipment specifications.
http://jordan.shipping-international.com/storage-warehouses/
43 GSI Global Solutions 44 Aqaba Logistics Village 45 Aqaba Container Terminal
22
6. Import Process: Jordan
6.1 Overall Import Process46
The Jordan Customs Department, operating under the Ministry of Finance, controls the movement of all goods across the
country’s border.
Article 65 of Customs Law 20/1998 allows for the entry of goods for any of the below mentioned purposes
Free Circulation
Transit
Warehousing
Deposit in free zones
Temporary admission
Admission for Processing Purposes
All imported products that are to be cleared, whether for home consumption or for warehousing, are to comply with the set
Customs clearance procedures. The overall import process for Jordan is illustrated in Figure 2 provided below:
6.1.1 Overall Import Process via Sea Port
Stage I: Pre-import Arrangements:
There are pre-import arrangements that are to be made before the arrival of the goods. The goods carrier has to have the Cargo
Manifest filed. 47 Further, the commercial importer has to make sure he has an Importer Card issued by the Ministry of Industry
and Trade to avoid being fined by the Customs Department.48
An Importer Card provides the importer with a unique identification number and facilitates the customs clearance process.
The importer might also require an Import License and / pre-import clearance from certain government agencies for the
import of certain controlled goods.49
Kindly refer to Sections 7.2.6 and 7.2.7 respectively for more information about Importer Card and Importer License.
46 European Commission 47 Jordan Customs 48 US export 49 US export
23
Note: Information regarding supporting documentation required and tariffs (if applicable) can be obtained by registering
goods data on the Customs Integrated Tariff System (CITS) for the Jordan Customs Department via this link
https://www.customs.gov.jo/cits/Login_en.aspx
To use this service, Saudi exporters are advised to first register, which may be done by selecting the option titled “New
Subscriber”
Figure 2: Overall Import process via Sea port- Jordan
Stage II: Ship Arrives
As the ship enters the port and the discharge of the goods starts, the shipping agent notifies the importer and customs
clearance agent. The captain of the ship has to submit the original cargo manifest and a copy to the Customs Department
Pre-Import Arrangements
Ship arrives Submission of SAD via EDI
Customer/Importer Logistics &Transportation
Customs clearance at port and payment of
duties
V VI
I II III
IV
Illustrative import process via Sea Port
Zoll Doua ne
= Process stage
24
officials, along with other supporting documentation and relevant translations within thirty-six hours (excluding official
holidays) of the entry of the ship into the harbor.50
Note: The services of a licensed customs clearance agent are required for all commercial imports.51
Stage III: Submission of SAD via EDI
Jordan has a single customs declaration process for the completion of all customs procedures, this is known as the Single
Administrative Declaration (SAD). SAD is registered by the customs clearance agent online via Jordan’s EDI.52
The declarant can also avail of service bureau desks in customs houses for customs declaration registration in lieu of a fee. 53
The declarant can examine the goods prior to filing the declaration when necessary after gaining permission from the
Department and if the examination is carried out under the Department’s supervision.
Those samples for examination shall be subject to due duties and taxes. 54
Note: EDI of Jordan’s customs clearance follows the Automated System for Customs Data (ASYCUDA World).
Stage 4: Customs Clearance at Port and Payment of Duties
After the customs declaration is registered by the importer / the customs clearance agent, the declaration is verified by the
system and a registration number is assigned.
The declarant prints out a hard copy of the declaration and submits it to relevant Customs Department officials, along with
supporting documentation where required. 55
The concerned officials shall inspect the goods wholly / partially in the customs zone in the presence of the importer / the
customs clearance agent.
The concerned parties can also request for the goods to be inspected in another location. However, they will have to meet
the costs involved in transfer of goods to said location, packaging, and handling. 56
The customs inspection includes crosschecking the details of the goods against the customs declaration
Upon completion of inspection and documents review, an Assessment Notice is generated for the payment of fees and
duties.
50 Jordan Customs 51 US Commercial Services Guide 52 Santander Trade 53 European Commission 54 Jordan Customs 55 European Commission 56 Jordan Customs
25
Once payment is secured, the EDI prints the Clearance Notification that is presented to the Customs gate officer who stamps
the notification upon releasing the cargo.57
Stage V: Logistics and Transportation
Importer / customs clearance agent arranges for the logistics and transportation of the goods from the customs area to the
warehouse.
Stage VI: Importer / Customer
Imported goods are received by the Importer / customer.
6.1.2 Overall Import Process via Land Ports
Figure 3: Overall Import Process via Land Ports- Jordan
57 European Commission
Exporter Plant Truck delivery to Land Ports
Arrival at Jordan Land Port
Customs clearance and payment of
duties
Logistics and Transportation Customer / Importer
I II III
IV V VI
Zoll Doua ne
Illustrative of Import Process via Land Port
= Process stage
26
6.2. Customs Clearance Process
Figure 4: Customs Clearance process
Stage I: Prior to documents submission
1. The manifest is to be filed by the carrier of the good (vessel, airlines, etc.) within 36 hours after the arrival of the vessel.58
2. The importer must have an Importer Card or pay a Customs fee equivalent to 2.5% of the total value of the imported
shipment.
3. Certain restricted goods require pre-import clearance from authorized government agencies and this will act as an
Importer License for these goods.59
Stage II: Registration of SAD60
1. Importer/customs clearance agent obtains all the required documents needed for the customs clearance of the imported
goods.
58 Jordan Customs 59 World Trade Organisation 60 European Commission
Prior to documents submission
Registration of SAD via EDI
Review of documents
Receiving Clearance Notification
Payment of Duties for imported goods
Inspection of imported goods
I II III
IV V VI
= Process stage
Illustrative Customs Process
27
2. The importer/customs clearance agent registers the SAD for customs declaration via ASYCUDA and attaches supporting
documentation where required.
3. Upon registration via ASYCUDA, goods classified as green are released immediately while goods classified as yellow
and red are subject to supporting documentation review and physical inspection.
Stage III: Review of Documents61
The declarant prints out a hard copy of the declaration and submits it to relevant Customs Department officials, along with
supporting documentation and certification where required. These are then reviewed for completeness and compatibility
with national standards and technical regulations.
Stage IV: Inspection of imported goods
1. Authorized Customs officials along with representatives from national regulatory bodies (from JSMO and JFDA if
necessary)62 inspect the goods wholly / partially at designated customs zones in the presence of the customs clearance
agent.63
2. The Customs officials are authorized to open any packages if they suspect that it contains prohibited goods or goods
that do not match the description provided in the customs documents. They have the authority to do so even in the
absence of the importer / customs clearance agent if the concerned party fails to attend the pre-notified inspection.64
3. The goods are cross-verified with the information provided. A lack of clarity or a mismatch leads to further testing by
relevant government bodies / agencies (for instance, JSMO). Further, they can ask for more supporting documentation
for the same reasons.65
Stage V: Payment of duties
1. Once the inspection of goods and review of documents is completed, an Assessment Notice is generated by ASYCUDA
for the payment of duties and fees.66
2. After the payment is made, goods are released to the importer; however, taxable persons might secure the release of
goods without payment against a bank or a cash guarantee and under the conditions and rules determined by the
Director.67
Stage VI: Receiving Clearance Notification68
ASYCUDA permits the printing of the Clearance Notification that is presented to the Customs gate officer who stamps the
notification upon cargo release.
61 European Commission 62JSMO 63 Jordan Customs 64 Jordan Customs 65 Jordan Customs 66 European Commission 67 Jordan Customs 68 European Commission
28
6.3 Lead Time and Costs involved for Overall Import Process
According to the World Bank, the associated time and cost of import for a standard goods shipment are listed in Table below. 69
Table 7: Lead Time and Cost of Import Process- Jordan
S. No Import Procedure Lead Time
(Hours)
Cost
(SAR)
1 Documents preparation 55 113.00
2 Customs clearance and inspections 79 679.00
Total: 134 792
7. Key Import Documents
7.1. Summary table of key import documents
7.1.1 Mandatory Documents70
Five mandatory documents are required for importing goods into Jordan.
Table 8: Mandatory documents for importing – Jordan
S. No Document Procured
from
Procured
for 1 2 3 4 5 6 7 8 9
1 Bill of Lading Shipping
Company Customs
2 Commercial
Invoice Exporter Customs
3 Packing List Exporter Customs
4 Certificate of
Origin
Ministry of
Commerce and
Industry (Saudi
Arabia)
Customs
5
Customs
Import
Declaration
Licensed
Customs
Clearance
Agent
Customs
Note:
1 - Building Materials, 2 - Chemicals & Polymers, 3 - Food Products, 4 – Packaging, 5 - Consumer Durables, 6 - Heavy
Machinery & Electronics, 7 - Precious Metals & Jewelry 8 - Pharmaceuticals, 9 – Textiles
69Doing Business 70 US Exports Guide
29
7.1.2 Additional Documents71
A number of additional documents are generally required for customs clearance, details of which are provided below:
Table 9: Additional documents for importing – Jordan
S. No Document Procured from Procured
for 1 2 3 4 5 6 7 8 9
1
Import License /
Pre-import
clearance72
Various relevant
ministries in
Jordan
Customs
2
Importer Card /
Registration
Number73
Ministry of
Trade and
Industry
(Jordan)
Customs
3 Phytosanitary
certificate
Approved
authority in
origin country
Customs
4 Health
Certificate
Approved
authority in
origin country
Customs
5
Halal
slaughtering
certificate/
Halal
Certificate74
Food safety
inspection Customs
Note:
1 - Building Materials, 2 - Chemicals & Polymers, 3 - Food Products, 4 - Packaging,
5 - Consumer Durables, 6 - Heavy Machinery & Electronics, 7 - Precious Metals & Jewelry
8 - Pharmaceuticals, 9 - Textiles
71 European Commission 72 US Exports Guide 73 Jordan Business Law Handbook 74 Jordan Country Commercial Guide, US Exports Guide
30
7.2 Documents Overview
7.2.1 Ocean Bill of Lading / Truckway Bill75
The Bill of Lading acts as:
A receipt where the carrier acknowledges that he has received the carriage and acts as an evidence for the contract
of carriage.
A transferable document of title where the goods are delivered by handing over a bill of lading provided the
shipment was consigned ‘to order’ and all the following validations are in order.
An Ocean Bill of Lading must be submitted for imports via sea borders and Truckway Bill must be provided for
imports via land borders.
Samples of the Ocean Bill of Lading and the Truckway Bill are shown in Figures 5 and 6 respectively:
Figure 5: Ocean Bill of Lading sample
Figure 6: Truck way Bill of Lading Sample
75 International Trade
31
7.2.2 Commercial Invoice
The commercial invoice is a bill for the goods purchased, which is provided to the buyer by the seller. Such invoices are mostly
used in foreign trade as it allows governments to identify the actual value of the goods when they are assessed for Customs
duties.76Commercial invoice for Jordan’s customs clearance should display details such as value, weight, freight and insurance
charges. It should be notarized by a notary public and although invoices are not expected to be bilingual (English and Arabic),
the importer is required to produce an Arabic translation.77
Note: Legalization of commercial documents by the Embassy of Jordan is no longer required because of an agreement
between Jordan and the World Trade Organization members (including Saudi Arabia).78 A sample Commercial Invoice is
shown in Figure 7 below.
Figure 7: Commercial Invoice Sample
7.2.3 Packing List
Packing list provides detailed information about the shipment. An international packing list contains details about the seller,
buyer, shipper, invoice, number, date of shipment, mode of transport, carrier, and itemizes quantity, description, the type of
package, such as a box, crate, drum, or carton, the quantity of packages, total net, and gross weight (in kilograms), package
marks, and dimensions.79 A sample Packing List is shown in Figure 8 below.
Figure 8: Packing List Sample
76 US Export Guide 77 Jordan Country Commercial Guide, US Export Guide 78 Jordan Economic and Commerce Bureau 79 US Export Guide
32
7.2.4 Certificate of Origin
The Certificate of Origin (CoO) according to the International Chamber of Commerce is a document which attests that the
goods imported are wholly obtained, produced, manufactured or processed in a particular country. 80 The CoO for Jordan
should evidence that the goods are of Arab origin and is issued by the Ministry of Commerce and Industry, Saudi Arabia. A
sample of the specific certificate issued for use in Arab countries is shown in Figure 9 below.
Figure 9: CoO Sample for Arab Countries
7.2.5 Customs Import Declaration
An import declaration is a proclamation made to the Customs providing information about the imported goods. The
information in the declaration is used to assess the duty and taxes for the goods. A sample customs declaration (SAD) filed by
the licensed customs clearance agent in Jordan is shown in Figure 10 and 11 below.81
Figure 10 : Customs Import Declaration (SAD) sample Page 1
80 International Chamber of Commerce 81 European Commission
33
Figure 11: Customs Import Declaration (SAD) sample Page 2
7.2.6 Import License / Pre-import clearance82
The import license / pre-import clearance (sample shown in Figure?) is obtained by importers who are importing restricting
goods into Jordan. The goods that require pre-import clearance and the corresponding authorities who provide this are listed
below:
Building Materials: Ministry of Health; Ministry of Municipal Affairs; and Ministry of Environment
Food Products: JFDA; Ministry of Health
Electronics: Telecommunications Regulatory Commission
Pharmaceuticals: JFDA; Ministry of Health
7.2.7 Importer Card
Importer Cards are issued by the Trade Directorate at the Ministry of Industry and Trade in Jordan; the card provides importers
with a specific number and file that facilitates customs clearance. Importers are advised to have an Importer Card, as they will
be fined in the absence of one.83
Importers can apply for an Importer Card by following the link provided below:
http://www.mit.gov.jo/Pages/viewpage.aspx?pageID=200 (Click on Department Name “Import and Export Services”, then
Service Type “Registration on Importers Record and Issue Importer Card for the First Time”)
82 US Country Commercial Guide, US Export Guide 83 World Trade Organisation
34
7.2.8 Health Certificate
The purpose of the health certificate is to protect human health and safety, and to keep international trade under control. I t is
procured by the exporter from the relevant authorities in the producing country for products such as foods, chemicals &
polymers, and pharmaceuticals.84 A sample Health Certificate is shown in Figure 12 below.
Figure 12: Health Certificate sample
7.2.9 Phytosanitary Certificate
A Phytosanitary Certificate is an official document issued by the plant protection organization of the exporting country to the
plant protection organization of the importing country. It attests that the plants or plant products within the scope of the
certificate have been inspected according to appropriate procedures and are considered to be free from quarantine pests and
practically free from other injurious pests, and that they are considered to conform to the current phytosanitary regulations
of the importing country.85 Phytosanitary certificates are needed to import certain food products in Jordan. A sample
phytosanitary certificate is shown in Figure 13 below.
Figure 13: Phytosanitary Certificate Sample
84 Import Procedures Guide-Turkey 85 Canadian Food Inspection Agency
35
7.2.10 Halal Slaughtering Certificate / Halal Certificate
The Halal Certificate is issued by the Board as an assurance that a particular product has been thoroughly investigated and
found to conform to the Islamic Sharia laws.86 The shipment of meat and any product of animal origin for export to Jordan
must be accompanied by a Halal Certificate.87. A sample Halal Certificate is shown in Figure 14 below.
Figure 14: Halal Certificate Sample
8. Key Government Agencies involved in Import
8.1 Key government agencies involved in the import of all types of
products There are number of government entities or agencies who are involved in the import process in Jordan, irrespective of the
type of product. These entities or agencies are summarized with their roles in the import process and their websites in Table
10.
Table 10: Key government agencies involved in import
Key government agencies Role Website
Ministry of Industry and
Trade
Responsible for the promotion and development
of trade and industry http://www.mit.gov.jo/
Jordan Maritime
Commission
Responsible for facilitating and growing port
operations, and Jordan’s shipping industry http://www.jma.gov.jo/
Jordan Investment
Commission
Responsible for the development of Industrial
Zones, Development Zones, and industrial
estates
http://www.jic.gov.jo/
Jordan Customs Responsible for monitoring importation and
exportation of goods https://www.customs.gov.jo/
Jordan Standards and
Metrology Organization
Responsible for providing technical regulations
and standards, and monitoring the overall
import process of all products with the exception
of pharmaceuticals
http://www.jsmo.gov.jo/
86 The Muslim Food Board 87 Point to Point, Country Information –Jordan
36
8.2 Key government agencies involved in the specific industries targeted
by Saudi Arabia
There are number of other governmental entities or agencies involved in the import process in Jordan based on the type of
industry or products. A list of key entities or agencies along with the information such as the industry / product types the
serve, their role in the import process, and their websites are given below:
Table 11: Government agencies involved in import for specific industries
Government agency Product/Industry Function/Role Website
Jordan Food and Drug
Administration
Food products and
Pharmaceuticals
Regularizes the import of
food products and
pharmaceuticals
Responsible for the
inspection and testing of food
products and
pharmaceuticals
http://www.jfda.jo/
Telecommunications
Regulatory Commission ICT products
Responsible for monitoring
the importation of
telecommunications
equipment.
Not available
Ministry of Environment Building materials
Responsible for monitoring
the importation of building
materials
http://www.moenv.gov
.jo/
9. Key Standard Agencies and their Approval Process
9.1 Standard Agencies according to Industry
Goods exported by Saudi exporters that are classified within the nine key industries identified by Saudi Exports are certified
by one or more of the following agencies.
1. Jordanian Standards and Metrology Organization (JSMO)88 2. Jordan Food and Drug Administration (JFDA)89
88 JSMO 89 JFDA
37
Note: The Jordanian product conformity certificate is obtained upon admission of goods into the country. For entry into
Jordan, conformity certificates / test reports issued by accredited conformity bodies are sufficient.90
The matrix in 12 shows the industries and the standard agencies they need to approach for their certification.
Table 12: Standard Agencies for certain industries
S. No Agency 1 2 3 4 5 6 7 8 9 Web Link
1
Jordanian
Standards and
Metrology
Organization
(JSMO)
http://www.jsmo.g
ov.jo/en/
2
Jordan Food and
Drug
Administration
(JFDA)
http://www.jfda.jo/
Note:
1 - Building Materials, 2 - Chemicals & Polymers, 3 - Food Products, 4 - Packaging, 5 - Consumer Durables, 6 -
Heavy Machinery & Electronics, 7 - Precious Metals & Jewelry
8 - Pharmaceuticals, 9 - Textiles
9.2 Jordanian Standards and Metrology Organization (JSMO)91
JSMO issues product conformity certificates for manufacturers which confirm that their products align with the standards
and technical regulations laid out by the Jordanian government.
JSMO is responsible for the implementation of standards and technical regulations with regard to all goods, products, and
services (with the exception of pharmaceuticals).
9.2.1 Process for Acquiring the Certificate of Conformity- JSMO92
Stage I.: Submission of application form for Certificate of Conformity
The party (a legally licensed Jordanian industrial organization) requesting a conformity certificate shall file a formal
application form with the JSMO-Certification Department. The application form for the same can be accessed via
90 World Trade organisation 91 JSMO 92 JSMO
38
http://www.jsmo.gov.jo/en/Who%20are%20we/Organizationstructure/certification%20Department/Our%20Services/Pa
ges/Service-Details.aspx?serviceid=51 and selecting the first option.
Figure 15. JSMO Conformity Certificate Approval Process
Stage II: Inspection of the goods and review of product documents
An official from the relevant Certification department within the organization will inspect the stored goods and draw a
representative sample for testing. Further, he/ she will review all the product documents, including certificates from country
of origin.
Stage III: Laboratory analysis of samples
The samples that have been drawn for analysis are sent to relevant authorized testing bodies 93for a decision on whether the
product is compliant with national standards or not.
93 Intracen
I II III
Laboratory analysis of samples
Inspection of goods and review of documents
Submission of Application
Form
IV
Issuance of Certificate of Conformity
Illustration of JSMO Conformity Certificate Approval Process
= Process stage
39
Stage IV: Issuance of Certificate of Conformity94
If the testing results show that the sample conforms to the standards, the Certification department will issue a Certificate of
Conformity. Alternatively, any mismatch in standards leads to the application for the Certificate of Conformity being rejected
and reasons for the same being provided.
9.2.2 Costs Involved95
There are various cost involved in getting a Conformity Certificate from JSMO and some of the key costs are mentioned in
Table 13.
Table13: Costs Involved in acquiring a Conformity Certificate from JSMO
Type of Fees / Charge Cost
Conformity Certificate Fees SAR 215
Physical Inspection Fees SAR 55
Inspector Fees SAR 55
Misc Fees (Transportation of sample, etc.)
To be borne by
the requesting
party
Additional Copies of Conformity Certificate SAR 55
9.2.3 JSMO Customs Clearance Process for Regulated Goods at the Port96
Stage I: Saudi exporter prepares the documents
The Saudi exporter obtains the below mentioned documents:
1. Test reports / conformity certificates issued by accredited conformity assessment bodies
2. Pre-import clearance / license (where required) from relevant Jordanian authorities (eg. Ministry of Information
and Communications Technology; Ministry of Trade and Industry).
Stage II: Submission and review of documents during customs clearance
The customs clearance agent submits these documents to officials from Jordan Customs Authority, as well as representative
officials from the JSMO during the customs clearance procedure. The officials check the conformity certificates or test reports
for genuineness, validity, and relevance (same manufacturer, product, model, etc.).
94 JSMO 95 JSMO 96 World Trade Organisation
40
Stage III: JSMO inspects and takes samples of imported products
Depending upon the customs clearance categories assigned by ASYCUDA (red, yellow, or green) that the goods are
channeled into, a physical inspection is then conducted for goods classified as yellow and red in the presence of the customs
clearance agent. For more information on the type of products, kindly visit
https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
Goods classified as green are not usually subject to physical checks provided the summary evaluation of the documents
presented is satisfactory.
For medium-risk (yellow) products, provided that the documentation and physical inspection results are satisfactory, the
goods are cleared for entry into the country.
I II III
IV V
Illustration of JSMO Customs Clearance Process
Saudi Exporter prepares documents
JSMO inspects and takes sample of imported product
Laboratory analysis of samples
Release of goods to Importer
Submission and review of documents
Figure 16: JSMO Customs Clearance Process for Regulated Goods at the Port
=Process stage
41
For high-risk (red) products, samples are drawn from the consignment for testing and a provisional release authorization is
granted, allowing the importers to store the products until the conformity assessment results are concluded.
Stage IV: Laboratory analysis of samples
JSMO officials send the samples that have been drawn for analysis to relevant authorized testing bodies for a decision on
whether the product is compliant with national standards or not.
Stage V: Release of goods to the importer
On successful review and conformity assessment of the test reports and inspection results, the goods are released to the
importer.
9.2.4 Costs Involved97
Table 14: Costs Involved in JSMO Customs Clearance
Type of Fees / Charge Cost
Border inspection fees (for shipments with value equal to or less than SAR 5284) SAR 55
Border inspection fees (for shipments with value more than SAR 5284) SAR 110
9.3 Jordan Food and Drug Administration (JFDA)
Jordan Food and Drug Administration (JFDA) is responsible for regulating the quality and safety of food and pharmaceuticals
in Jordan.
9.3.1 JFDA Clearance Process for Imported Food at the Port98
Stage I: Saudi Exporter prepares the document
The Saudi exporter obtains the below-mentioned approvals and documents:
Pre-import clearance / import license from JFDA/ Ministry of Agriculture depending upon the nature of the
product. Importers of plant and animal products also need to be registered with the Ministry of Industry and Trade
(MITS).
Sanitary and phytosanitary certificates; Halal certificate; Fitness for Human Consumption Certificate; and Product
Validity for Consumption in the Country of Origin Certificate as required from competent authorities in country of
origin.99
97 World Trade Organisation
*Kindly copy and paste this link on a web browser to know more information and for updates 98 World Trade Organisation 99Jordan Country Commercial Guide, US Export Guide
42
Note: It is advisable to source standards from the JSMO, as JFDA is quite strict about food law violations .100
Stage II: Submission of documents for customs clearance
The customs clearance agent submits the required documents to officials from Jordan Customs Authority, as well as
representatives from JFDA and the Ministry of Agriculture.
Stage III: Review of documents and inspection at customs control101
Products that have been classified as medium-risk are released upon payment of customs fees, provided JFDA, Jordan
Customs Authority, and the Ministry of Agriculture officials are satisfied with the review of the submitted documents, as well
as the physical inspection. Products that have been classified as high-risk are progressed to Stage IV after a preliminary
physical inspection and documents check.
100 USDA Foreign Agricultural Service 101 World Trade Organization
Figure 17: JFDA Customs Clearance Process = Process stage
I II III
IV V
Saudi Exporter prepares documents
Submission of documents for customs clearance
Inspection of goods and review of documents
Laboratory analysis of samples
Release of goods to Importer
Illustrative of JFDA Customs Clearance Process
43
Note: Food items are classified as high-risk (red channel) or medium-risk (yellow channel) depending upon the country of
origin, the history of trader, and features of the food items (if they are perishable) by ASYCUDA. The classification is decided
by the Risk Management Unit and Technical Committee, and approved by the Food Control High Committee.
Stage IV: Sampling for laboratory analysis
A physical sample is drawn from the products classified as high-risk and sent for laboratory analysis to determine conformity
with sanitary and phytosanitary (SPS) requirements. For more information about sanitary and phytosanitary requirements,
kindly visit https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
Stage V: Food products are released to the importer
Satisfactory lab results will lead to the products being released to the importer; products non-compliant with SPS
requirements are either re-tested, re-exported within a period specified by the Minister, or destroyed.
9.3.2 Lead Time102
The estimated timeframe for the conclusion of the inspection and laboratory analysis procedures is 24 hours to one week.
9.3.3 Costs Involved103
Table15: Costs Involved in JFDA Customs Clearance
Type of Fees / Charge Cost
Inspection and testing (physical, chemical, or microbiological) SAR 160
9.3.4 JFDA Pharmaceutical Products Registration Process104
All pharmaceutical products entering the Jordanian market should be registered with the JFDA. The process for the same is as
follows:
Stage I. Saudi exporter fulfills the pre-requisites
Saudi exporters must compile the documentation necessary for the registration of pharmaceutical products. Information
regarding the key documents required is provided in Section 9.3.5 of this guide
Stage II. Appointment of an agent
The Saudi exporter must appoint a locally-registered Jordanian company as his agent; the agent is then responsible for the
safety, quality, and efficacy of the product.
102 World Trade Organization
*Kindly copy and paste this link on a web browser to know more information and for updates 103 World Trade Organisation 104 Camelot Management Consultants Database
44
Stage III. Submission of pharmaceutical products registration application to JFDA
The agent makes a pharmaceutical product registration application and submits the registration dossier / master file
containing the documents compiled by the exporter to the JFDA Drug Directorate Registration Department.
Upon validation of the registration application, ten original products are submitted as samples to the JFDA.
Stage IV. Laboratory analysis of samples105
The submitted samples are subjected to analysis at a JFDA Quality Control Laboratory.
Stage V. Technical Review by JFDA
Upon satisfactory laboratory analyses and manufacturing site approvals, the drug registration file is transferred to the JFDA
Technical Committee for further studies and verification.
105 ASCO
I II III
= Process stage
Illustration of the process for registering Pharmaceutical Products
Technical Review by JFDA
Laboratory analysis of samples
Submission of pharmaceutical products application to JFDA
Appointment of an Authorized Agent in Jordan
Saudi exporter fulfills the pre-requisites
JFDA Approval
IV V IV
Figure 18: Pharmaceutical Products Registration Process
45
Stage 6. JFDA Approval
The agent receives approval from the JFDA and the product is entered in the JFDA register.
9.3.5 Key Documents required by the JFDA for pharmaceutical products
registration106
Duly legalized agency declaration form
Free Sales Certificate (CPP)
List of countries where the product was registered
Duly legalized pricing certificate
Product analysis report (For detailed information, kindly visit the link provided below and scroll down to section 8)
http://www.hjds.net/JFDALaws.php
Clinical studies report (For detailed information, kindly visit the link provided below and scroll down to section 9).
http://www.hjds.net/JFDALaws.php
Products insert information
Declaration with details about the manufacturing unit
For more detailed information about the documents required, kindly visit the link provided below:
http://www.hjds.net/JFDALaws.php
9.3.6 Lead Time107
The approval process for the registration of new pharmaceutical products in Jordan requires approximately 12 months.
10. Packaging and Labelling Regulations –Jordan
10.1 General Industries
10.1.1 Industry Regulator
The regulator for all industries (except pharmaceuticals) in Jordan is the Jordan Standards and Metrology Organization
(JSMO). Kindly visit the link provided below for more information.
http://www.jsmo.gov.jo/
106 Al Hakeem 107 ASCO
46
10.1.2 Laws and Regulations
The Standards and Metrology Law No. (22) for the Year 2000 confers JSMO with the authority to issue labelling, marking,
and packaging regulations across all industries in the country.
Kindly visit the link provided below for more information.
http://www.jsmo.gov.jo/ (Kindly visit the link, click on About Us, click on the drop down menu, and select Laws and
Legislation)
Table16: Minimum labelling requirements
S. No Category Information requirements
1 Product Name
All labels must be in Arabic;
alternatively, an Arabic stick-on
label is acceptable too
2 Manufacturer’s Name and Address
3 Net Weight
4 Fortifying matter (e.g. Vitamins and minerals to powdered
milk)
5 Lot number
6 “Use before” or “Best By” date
10.2 Food Industry
10.2.1 Food Industry Regulator
The regulator of the food industry in Jordan is the JFDA (working in conjunction with JSMO, Ministry of Agriculture, and
Ministry of Health).
10.2.2 Laws and Regulations
For details about the overall labelling requirements for the food industry, kindly visit the link provided below:
http://apps.export.gov/article?id=Jordan-Labeling-Marking-Requirements
10.2.3 Halal food specifications108
Table17: Halal Food Specifications
S. No Category Information
requirements
1 Listing and illustration of components of fat, meat products or meat
extracts, gelatin, and rennet (if present).
All labels must be in
Arabic; alternatively, an
Arabic stick-on label is
acceptable too 2 “Halal” mark certification number and certifying body
108 World Trade Organization
47
10.3 Pharmaceuticals Industry
10.3.1 Pharmaceuticals Industry Regulator
The regulator of the pharmaceuticals industry in Jordan is the JFDA.
Saudi exporters can visit the link provided below for more information about the industry regulator:
http://www.jfda.jo/
11. References
Footnote Links
1 http://www.economy.gov.lb/?/subSubcatInfo/2/91
2 https://www.customs.gov.jo/english/customs_3_en.shtm
3 http://www.economy.gov.lb/public/uploads/files/2340_7722_8709.pdf
4 http://www.us-sabc.org/i4a/pages/index.cfm?pageid=3318%20
5 http://www.investinyemen.org/content.php?c=1&langid=2&pageid=3
6 http://www.economy.gov.lb/?/subSubcatInfo/2/91
7 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
8 http://www.arabruleoflaw.com/bankruptcyreform/wp-content/uploads/2014/05/JL_18.pdf
9 http://www.arabruleoflaw.com/bankruptcyreform/wp-content/uploads/2014/05/JL_18.pdf
10 enforcement.trade.gov/trcs/downloads/documents/jordan/GSGN1JOR1.doc *
11 http://www.economy.gov.lb/?/subSubcatInfo/2/91
12 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
13 http://apps.export.gov/article?id=Jordan-Import-Requirements-and-Documentation
14 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
15 http://www.ita.doc.gov/td/standards/Markets/Africa,%20Near-
East%20and%20South%20Asia/Jordan/Jordan.pdf
16 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
17 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
18 http://www.intracen.org/uploadedFiles/intracenorg/Content/Exporters/Exporting_Better/Quality
_Management/Redesign/Managing%20Quality%20in%20Jordan.pdf
19 http://www.jsmo.gov.jo/en/Who%20are%20we/LegalAffairsUnit/Documents/StandardsMetrolo
gyLaw%20No22fortheyear%202000.pdf
20 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
21 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
22 http://www.economy.gov.lb/?/subSubcatInfo/2/91
23 http://www.wipo.int/edocs/lexdocs/laws/en/jo/jo066en.pdf
48
24 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
25 http://www.economy.gov.lb/?/subSubcatInfo/2/91
26 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
27 http://www. jnco.gov.jo/Portals/0/Reports/Chapter%205_Freight%20Transport%20Sector.PDF
28 https://www.iru.org/sites/default/files/2016-01/en-met-transport.pdf
29 http://international.visitjordan.com/generalinformation/gettingaround/bordercrossings.aspx
30 http://destinationksa.com/the-intriguing-border-crossings-of-saudi-arabia/
31 https://www.customs.gov.jo/english/Centers.shtm#12
32 http://open_jicareport.jica.go.jp/pdf/12154381.pdf
33 http://www.camelot-mc.com/ae/home/
34 http://www.linescape.com/
35 http://www.state.gov/e/eb/rls/othr/ics/2015/241612.htm#17
36 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
37 http://www.jordanecb.org/Public/English.aspx?Site_ID=1&Page_ID=490&Menu_ID=1
38 http://www.jordanecb.org/Public/English.aspx?Site_ID=1&Page_ID=490&Menu_ID=1
39 http://www.jordanbusinessmagazine.com/sites/default/files/Development.pdf
40 http://www.jdz.jo/?page_id=878
41 https://www.customs.gov.jo/english/customs_6_en.shtm
42 https://www.customs.gov.jo/english/customs_6_en.shtm
43 http://www.gsicargo.com/private-warehousing.html
44 http://www.alv.jo/
45 https://www.act.com.jo/sites/default/files/new%20tariff%20English%20headed%20final%2020
15.pdf
46 http://ec.europa.eu/agriculture/markets/export_refunds/forms/jo.pdf
47 https://www.customs.gov.jo/english/customs_4_en.shtm
48 http://apps.export.gov/article?id=Jordan-Import-Requirements-and-Documentation
49 http://apps.export.gov/article?id=Jordan-Import-Requirements-and-Documentation
50 https://www.customs.gov.jo/english/customs_4_en.shtm
51 http://apps.export.gov/article?id=Jordan-Import-Requirements-and-Documentation
52 https://en.portal.santandertrade.com/international-shipments/jordan/customs-and-
transportation *
53 http://ec.europa.eu/agriculture/markets/export_refunds/forms/jo.pdf
54 https://www.customs.gov.jo/english/customs_5_en.shtm
55 http://ec.europa.eu/agriculture/markets/export_refunds/forms/jo.pdf
56 https://www.customs.gov.jo/english/customs_5_en.shtm
49
57 http://ec.europa.eu/agriculture/markets/export_refunds/forms/jo.pdf
58 https://www.customs.gov.jo/english/customs_4_en.shtm
59 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
60 http://ec.europa.eu/agriculture/markets/export_refunds/forms/jo.pdf
61 http://ec.europa.eu/agriculture/markets/export_refunds/forms/jo.pdf
62 http://www.jsmo.gov.jo/en/Who%20are%20we/Organizationstructure/InspectionandSurveillanc
eDepartment/InspectionandSurveillanceServices/Pages/ServiceDetails.aspx?serviceid=68
63 https://www.customs.gov.jo/english/customs_5_en.shtm
64 https://www.customs.gov.jo/english/customs_5_en.shtm
65 https://www.customs.gov.jo/english/customs_5_en.shtm
66 http://ec.europa.eu/agriculture/markets/export_refunds/forms/jo.pdf
67 https://www.customs.gov.jo/english/customs_5_en.shtm
68
http://ec.europa.eu/agriculture/markets/export_refunds/forms/jo.pdf
69 http://www.doingbusiness.org/data/exploretopics/trading-across-borders
70 http://apps.export.gov/article?id=Jordan-Import-Requirements-and-Documentation
71 http://ec.europa.eu/agriculture/markets/export_refunds/forms/jo.pdf
72 http://apps.export.gov/article?id=Jordan-Import-Requirements-and-Documentation
73 https://books.google.co.uk/books?id=gxhy5ItUYP8C&pg=PA38&lpg=PA38&dq=IMPORTER+CAR
D+JORDAN&source=bl&ots=ocBzceiPU5&sig=hTjiK9LpyXSzWMoQZkey8DMdHIk&hl=en&sa=X
&ved=0ahUKEwjtn56Gm47OAhXIuxQKHXGjDpkQ6AEIVjAJ#v=onepage&q=IMPORTER%20CA
RD%20JORDAN&f=false
74 http://apps.export.gov/article?id=Jordan-Import-Requirements-and-Documentation
75 http://www.internationaltrade.co.uk/articles_print.php?CID=&SCID=&AID=118
76 http://www.export.gov/logistics/eg_main_018121.asp
77 http://apps.export.gov/article?id=Jordan-Import-Requirements-and-Documentation
78 http://www.jordanecb.org/Public/English.aspx?Site_Id=1&Page_Id=348&Menu_ID=41&SubLevel
=1&txt=FAQs#ExportDocs
79 http://www.export.gov/logistics/eg_main_018121.asp
80 http://www.iccwbo.org/chamber-services/trade-facilitation/certificates-of-origin/what-is-a-
certificate-of-origin-/
81 http://ec.europa.eu/agriculture/markets/export_refunds/forms/jo.pdf
82 http://apps.export.gov/article?id=Jordan-Prohibited-Restricted-Imports
83 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
84 https://www.saudiexports.sa/ar/Export-Information/Documents/SaudiExportsTurkeyEnglish.pdf
85 http://www.inspection.gc.ca/plants/exports/phytosanitary-
certificates/eng/1299872808479/1299872974262
50
86 http://www.tmfb.net/halal-certification/halal-certification
87 http://point-point.com/country-information-jordan/
88 http://www.jsmo.gov.jo/en/Who%20are%20we/Pages/Jsmo-Story.aspx
89 http://www.jfda.jo/
90 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
91 http://www.jsmo.gov.jo/en/Who%20are%20we/Pages/Jsmo-Story.aspx
92 http://www.jsmo.gov.jo/en/Who%20are%20we/Organizationstructure/certification%20Depart
ment/General%20Instructions%20for%20Certification/Documents/CC%20Instructions-
NonJordanian-2-200
93 http://www.intracen.org/uploadedFiles/intracenorg/Content/Exporters/Exporting_Better/Quality
_Management/Redesign/Managing%20Quality%20in%20Jordan.pdf
94 http://www.jsmo.gov.jo/en/Who%20are%20we/Organizationstructure/certification%20Depart
ment/General%20Instructions%20for%20Certification/Documents/CC%20Instructions-
NonJordanian-2-2
95
http://www.jsmo.gov.jo/en/Who%20are%20we/Organizationstructure/certification%20Depart
ment/General%20Instructions%20for%20Certification/Documents/CC%20Instructions-
NonJordanian-2-2005.pdf
96 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
97 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
98 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
99 http://apps.export.gov/article?id=Jordan-Prohibited-Restricted-Imports
100 http://agriexchange.apeda.gov.in/IR_Standards/Import_Regulation/Food%20and%20Agricultural
%20Import%20Regulations%20and%20Standards%20%20NarrativeAmmanJordan12292015.pd
f
101 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
102 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
103 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
104 http://www.camelot-mc.com/ae/home/
105 https://am.asco.org/drug-approval-process-jordan
106 http://www.hjds.net/JFDALaws.php
107 https://am.asco.org/drug-approval-process-jordan
108 https://www.wto.org/english/tratop_e/tpr_e/s325_e.pdf *
*Kindly copy and paste this link on a web browser to know more information and for updates