Improved Project Outcomes through Collaboration andTechnologyCharles Hardy, CCMDeputy Director, GSA PBS
Great Lakes Region - Office of Property Development
2
Why Owners are Interested…..
Why Optimize?
Improved Delivery times/Safer workplaces
Higher Quality Relationships/Processes/Communication
Higher Quality Documents and Construction
Improved living and working environments
Efficient Use of Resources/Less waste of time and money
More effective use of project funding
3
Projects have LONG Lifecycles….buildings have longer life cycles.
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How Owners see it Happening…..
Governing Principles
Owner Leadership
Integrated Project Structure
Open Information Sharing
Dedicated use and development of Technology
5
Can we achieve optimization within current arrangements?
Traditional contracts and roles impede collaboration
Incentive of parties is often to do as little as possible
Team members focused on self-efficiency not project efficiency
……Can We?
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It’s not about the technology…..
90% Sociology 10% Technology
+
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Key Elements for Transformation…..
Contracts / Legal & Regulatory Constraints
Business terms that facilitate collaboration
Out of relationships contracts are born not vice-
versa
Align team member goals with project goals
Record responsibilities, rewards and consequences
clearly
Development of joint and shared liability
arrangements
Allow for different project delivery methods
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Characteristics of an Optimized Project
Fully Collaborative – Highly Productive
Assemble integrated teams early in the process
Develop clear concise mutual established goals, values and objectives – BEFORE design begins
Make value decisions – not simply first cost
Use comprehensive technology that support not inhibit collaboration
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Characteristics of an Optimized Project
Fully Collaborative – Highly Productive
Share information in an open honest way as norm – no information proprietary within the team
Match resources with the needs of the project
Assess and manage risk continually
Pain Share – Gain Share
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Industry Direction
CURT Initiatives……………..….....AIA Initiatives………………AGC Initiatives
Industry Initiatives >>>>>>>>>>
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CURT Initiative
Cost of design change
PD SD CD PR CA OPDDTime
Eff
ort
/Eff
ec
t
Ability to impact cost and functional capabilities
Traditionaldesign process
PreferredDesign Process Shifting
Compensation
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What’s it all mean...
The Business Case The “Buzz” and “Excitement” Needs Grounding
– Overall Framework
– Aligned with business objectives
Building Bridges and Connections– Profession, Industry Organizations, Academic Institutions and
Technology Providers
Continuing Crisis in Human Capital