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Improving CommunicationSupporting woman and midwives
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Effective communication during the handover of a woman from one member of staff to another is
vital. Gaps in communication can lead to breakdowns in continuity of care, inappropriate
treatment and potential harm to woman and their babies.
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This is what you think you said
This is what ambulance control heard
This is what they got
This is what the paramedics thought they were picking up
This is what the hospital were expecting
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SBAR
ituation
ackground
ssessment
eccomendations
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WHY?Provide a framework for midwives and supervisors
Improve communication with DGH
Improve communication with ambulance service
When?Discussed as part of midwives meetings across Powys June -July 2010
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June/July 2010 implemented across Powys for telephone messages
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August 2010 for all Supervisory contacts
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December 2010 For all transfers
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YOUR TURN!