Download - Intro to User Research & Usability Testing
![Page 1: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/1.jpg)
Diane Loviglio@dianeloviglio
General Assembly April 1, 2013
User Research & Usability Testing
![Page 2: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/2.jpg)
Architecture & AnthropologyStartup FounderUX Researcher
Startup Founder
![Page 3: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/3.jpg)
Gaining empathy for ...
![Page 4: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/4.jpg)
What is UR?Why do UR?
User Research MethodsObservationIn Depth InterviewsContextual InquiresDiary StudiesUsability Testing
Live Usability Testing
What We’ll Be Learning Today
![Page 5: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/5.jpg)
Understanding past and current behaviors in order to use them as a proxy for future behaviors.
What is User Research?
Understanding the why.
![Page 6: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/6.jpg)
gain empathy
their motivationstheir values their needs
their behaviors
Why do User Research?
![Page 7: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/7.jpg)
User Research Methods
observationin-depth interviewscontextual inquiries
diary studiesPre-Prototype
usability testingPost-Prototype
![Page 8: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/8.jpg)
ObservationPre-Prototype User Research
![Page 9: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/9.jpg)
In Depth InterviewsPre-Prototype User Research
![Page 10: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/10.jpg)
Contextual InquiresPre-Prototype User Research
![Page 11: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/11.jpg)
Diary StudiesPre-Prototype User Research
![Page 12: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/12.jpg)
Post-Prototype User ResearchUsability Testing
![Page 13: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/13.jpg)
3 Steps of Usability Testing
![Page 14: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/14.jpg)
Step 1Get to know themfor a little bit.
![Page 15: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/15.jpg)
Step 2Give them one task.
![Page 16: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/16.jpg)
Step 3Then shut up!
![Page 17: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/17.jpg)
Live Remote Usability Test
![Page 18: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/18.jpg)
Usability Tools
![Page 19: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/19.jpg)
Google Hangout - Desktop Screen Sharing
google hangout - take screenshot of me doing it with and sss homepage up.
![Page 20: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/20.jpg)
Hug Your Laptop - Mobile Screen Sharing
![Page 21: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/21.jpg)
Tools - PC Screen SharingJoin.Me
![Page 22: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/22.jpg)
Silverback - Mac Screen Sharing & Video Recording
![Page 23: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/23.jpg)
ScreenFlow - Mac Screen Sharing & Video Recording
![Page 24: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/24.jpg)
Tools - Live Onsite Recruiting
![Page 25: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/25.jpg)
![Page 26: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/26.jpg)
![Page 27: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/27.jpg)
![Page 28: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/28.jpg)
Further Reading
![Page 29: Intro to User Research & Usability Testing](https://reader033.vdocuments.net/reader033/viewer/2022042714/55584351d8b42acb078b51b5/html5/thumbnails/29.jpg)
Diane Loviglio@dianeloviglio
General Assembly April 1, 2013
User Research & Usability Testing