Download - Introduction to social media
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1 Online Trading – Session 11 - Introduction to Social Media
WHAT IS SOCIAL MEDIA 2012?
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2 Online Trading – Session 11 - Introduction to Social Media
Social media refers to activites, practices, and behaviours among communities of people who gather online to share info, knowledge and opinions using conversational media.Conversational media are web-based apps that make it possible to create and easily transmit content in the form of words, pictures, videos, and audio.
Blogs and microblogs
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Web 2.0 / Social Media
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What about Web 2.0?
• Web 2.0 is somewhat of a misnomer• Coined by O’Reilly media NY.• Not a technical term - marketing term to
describe ‘social media’ apps.• Now interchangeable• All about social engagement.• Web 2.0 is also known as Social Media.• See the nominees for the 1st Social Media
Awards
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6 Online Trading – Session 11 - Introduction to Social Mediaslideshare.net
Intelligence is in the connections
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Social Media is all about Engagement !• Before you start a conversation or to continue it
you have to engage your audience.• In business the questions for a social media tool is
does it allow you to engage with customers, employees and other stakeholders by facilitating the following…
• Communication• Collaboration• Education• Entertainment
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The Social Media Ecosystem 2011• A biological ecosystem is a complicated
association of living organisms interacting with one another.
• Some organisms cooperate with or compliment each other while others compete for resources essential for survival.
• The same principles could apply when considering the relationships and interdependencies of tools and applications that live breed and compete in the social media world.
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9 Online Trading – Session 11 - Introduction to Social Media
Classification of 15 Categories
• Social Networking
• Publish• Photos• Audio• Video• Microblogging• Livecasting• Virtual Worlds
• Gaming• Productivity
apps• Aggregators• RSS• Search• Mobile• Interpersonal
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1. Social Networking• Bebo
• Fast Pitch or
Crunchbase
• Friendster
• Gather.com
• KickApps
• MOLI
• MySpace
• NING
• Orkut
• Plaxo
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2. Publishing
• Blogger.com
• Constant Contact
• Joomla
• Knol
• Slideshare
• Typepad
• Wikia
• Wikipedia
• PB Works
• Wordpress.com & .org
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3. Microblogging
• Plurk
• Twitxr
• Tumblr
•Blauk
•Heello
•Jaiku
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4. Photo Sharing
• Flickr
• Photobucket
• Picasa
• Radar.net
SmugMug
Twitxr
Zooomr
Pix.ie
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5. Audio
• iTunes• Podbean• Podcast.com• Podcast.ie or PodcastingIreland• Rhapsody• LAST.fm• SoundCloud• ?
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6. Video
• Brightcove
• Google Video
• Hulu (w)
• Metacafe (w)
• Viddler (w)
• Vimeo (w)
• YouTube (w)
• Teacher Tube (w)
• SciVee (w)
• ??
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7. Livecasting
• BlogTalkRadio
• Live 365
• Justin.tv
• SHOUTcast
• TalkShoe
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8. Virtual Worlds
• Active Worlds
• Kaneva
• Second Life
• There
• ViOS
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9. Gaming
• Entropia Universe
• EverQuest
• Halo3
• World of Warcraft
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10. Productivity Applications
• Acteva• AOL• BitTorrent• Constant Contact• Eventful• Google Alerts• Google Docs• Google Gmail
• MSGTAG• ReadNotify• Survey Monkey• Tiddlywiki• Yahoo!• Zoho• Zoomerang• ???
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11. Aggregators
• Digg
• FriendFeed
• Google Reader
• iGoogle
• My Yahoo!
• Yelp
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12. RSS (Rich Site Summary)
• Atom
• Feedburner
• PingShot
• RSS 2.0
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13. Search
• EveryZing
• Google Search
• IceRocket
• MetaTube
• Redlasso
• Technorati
• Yahoo! Search
• HeyStacks (Irish
SME)
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14. Mobile
• airG
• AOL Mobile
• Brightkite
• CallWave
• Jott
• Jumbuck
• SMS.ac
• iPhone / Android
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15. Interpersonal
• Acrobat Connect
• AOL Instant
Messenger
• Go To Meeting
• iChat
• Jott
• Meebo
• Skype
• WebEx
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Recommended Texts:-Safko, L. (2010) The Social Media Bible -Tactics, Tools and Strategies for Business Success Paperback http://www.thesocialmediabible.com/
Qualman, E. (2011) Socialnomics : How social media transforms the way we live and do business.http://www.socialnomics.net/
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1ST Irish Social Media Awards 2011 Nominees
http://socialmediaawards.com/
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Facebook Page for a Business A|wear Facebook - http://www.facebook.com/Awear1 Simply Zesty - http://www.facebook.com/simplyzestyThe Secret Garden - http://www.facebook.com/SecretGardenCentreGoHop.ie - http://www.facebook.com/GoHop.ie Wheelworx/Runworx - http://www.facebook.com/wheelworx
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What’sOnNI - http://www.facebook.com/www.whatsonniTodayFM - https://www.facebook.com/todayfm Brasserie Sixty6 - http://www.facebook.com/brasseriesixty6restaurant Blacknight - http://www.facebook.com/blacknight Toyota Ireland – http://www.facebook.com/toyotaireland
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Oxegen/MCD – http://www.facebook.com/oxegen
Spin 1038 – http://www.facebook.com/spin1038
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30 Online Trading – Session 11 - Introduction to Social Media
F/Page for a Non-Profit Organisation Special Needs Parents Association - http://www.facebook.com/SpecialNeedsParentsAssociation Defence Forces – http://www.facebook.com/DefenceForce Science Gallery - http://www.facebook.com/ScienceGalleryFashionCREEP - http://www.facebook.com/fashioncreep Concern Worldwide - http://www.facebook.com/concernworldwide
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31 Online Trading – Session 11 - Introduction to Social Media
Stroke Action - http://www.facebook.com/strokeaction Tourism Ireland - http://www.facebook.com/discoverireland Irish Autism - http://www.facebook.com/Irishautism Irish Premature Babies - http://www.facebook.com/home.php?sk=group_102246666516653#!/pages/irish-premature-babies/246233458273
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Dublin Zoo - http://www.facebook.com/dublinzoo Druid Theatre - http://www.facebook.com/druidtheatre Look West - https://www.facebook.com/LookWest IT Sligo - https://www.facebook.com/itsligo Corrigans City Farm Blackpool – https://www.facebook.com/CorrigansCityFarmBlackpool
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FOTA Wildlife Park – http://www.facebook.com/fotawildlife Riverfest Limerick – http://www.facebook.com/RiverfestLimeric k Barnardos Ireland – http://www.facebook.com/barnardosireland
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34 Online Trading – Session 11 - Introduction to Social Media
F/B Page for Owner Managed Business Doo-Lally - http://www.facebook.com/doolallyfashion Greenside Up – http://www.facebook.com/Greensideupveg Vodafone Ireland – http://www.facebook.com/vodafoneireland Garrendenny Lane – http://www.facebook.com/GarrendennyLane
Grace App – http://www.facebook.com/pages/Grace-App-for-iPhone-iTouch-and-iPad-Picture-Exchange-for-Non-Verbal-People/109061392465082
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La Cucina – http://facebook.com/lacucinaWebsite Extraordinaire - www.Facebook.com/websiteextraordinaire Treyvaud’s Restaurant – https://www.facebook.com/TreyvaudsRestaurant The Secret Garden – http://www.facebook.com/SecretGardenCentre Katie’s Chocolate – http://www.facebook.com/pages/Katies-Chocolate/121726734510286
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Up To My Eyes – http://www.facebook.com/uptomyeyes Wheelworx – http://www.facebook.com/wheelworx What’s On NI – http://www.facebook.com/www.whatsonni My Lunch IE – http://www.facebook.com/mylunch.ie Glenisk Organic – http://www.facebook.com/GleniskOrganic
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My Kids’ Time - http://www.facebook.com/mykidstime Tom Murphy Menswear – https://www.facebook.com/tommurphymenswear Tour America – http://www.facebook.com/touramericatv Meteor Mobile – http://www.facebook.com/meteor Blacknight – http://www.facebook.com/blacknight
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38 Online Trading – Session 11 - Introduction to Social Media
Cara Pharmacy – http://www.facebook.com/pages/Cara-Pharmacy#!/pages/Cara-Pharmacy/146033272100166 Springwools – http://www.facebook.com/springwools Freshmilk Clothing – http://www.facebook.com/pages/Freshmilk-Clothing/361404786006
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39 Online Trading – Session 11 - Introduction to Social Media
Making Things Look Better – http://www.facebook.com/keepgoingsureitsgrand Voltaire Diamonds – https://www.facebook.com/VoltaireDiamonds
Spin 1038 – http://www.facebook.com/spin1038
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40 Online Trading – Session 11 - Introduction to Social Media
Cork Independent – http://www.facebook.com/corkindependent Power FM Dublin – http://www.facebook.com/powerfmdublin Wedding Dates – http://www.facebook.com/weddingdates Enjoy Malahide – http://www.facebook.com/enjoymalahide
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Enjoy Malahide – http://www.facebook.com/enjoymalahide Puddle Ducks – http://www.facebook.com/puddleducks 3 Ireland – http://www.facebook.com/3Ireland Hairy Baby – http://www.facebook.com/pages/Hairy-Baby/20379962148
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Integrated Facebook Campaign (Page, App and Ads) Concern - http://www.facebook.com/concernworldwide?sk=app_184644908221145 Jelly Bean Factory - http://www.facebook.com/JellyBeanFactory
Glenisk Organic – http://www.facebook.com/GleniskOrganic
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MummyPages – http://www.facebook.com/MummyPages eMobile Ireland – http://www.facebook.com/emobileireland Pizza Hut Ireland - http://www.facebook.com/getafreepizzaTourism Ireland – http://www.facebook.com/IrelandTown Lidl Ireland – http://www.facebook.com/lidlireland Heineken – http://apps.facebook.com/yourheineken/
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Maltesers Ireland – http://www.facebook.com/maltesersireland VHI Breast Cancer Awareness – http://www.facebook.com/VhiBreastCancerAwareness ABSOLUT Ireland – http://www.facebook.com/ABSOLUT.Ireland Toyota Ireland – http://www.facebook.com/toyotaireland
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45 Online Trading – Session 11 - Introduction to Social Media
Best Business Twitter Account – Marketing and SalesMoore Group – @mooregroup Grace App – @graceapp La Cucina – @italianfoodie Irish Food Guide - @irishfoodguide Sandymount Hotel – @sandymounthotel My Lunch IE – @mylunchie Realex Payments – @realexpayments Silicon Ireland – @siliconireland Flowers Made Easy – @flowersmadeeasy Newstalk 106-108 – @newstalkfm TV3 Xpose – @TV3Xpose Blacknight – @Blacknight Curious Wines – @curiouswines
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Best Twitter Account – Support, CRM Irish Food Guide – @irishfoodguide Wheelworx – @wheelworx What’s On NI – @whatsonni Tourism Ireland – @discoverireland, @gotoirelandgb, @gotoirelandus Eircom – @eircom Irish Weather Online – @iweatheronline Blacknight – @blacknight We Are UPC – @weareupc Vodafone Ireland – @vodafoneireland
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47 Online Trading – Session 11 - Introduction to Social Media
Blog (Business)Moore Group – http://www.mooregroup.ie/blog Doo-Lally – http://www.doo-lally.com/headtotoe Greenside Up - http://www.greensideupveg.blogspot.com/ A-Wear – http://www.theinsidethetrack.ie/ Garrendenny Lane – http://www.garrendennylane.com/blog Grace App - http://www.graceapp.com/ La Cucina – http://italianfoodies.ie/
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48 Online Trading – Session 11 - Introduction to Social Media
Irish Food Guide – http://www.irishfoodguide.ie/ Pims – http://www.pims.ie/wordpress Spiderworking – http://www.spiderworking.com/blog Italian Tile and Stone – http://tiles.ie/category/blog/ Wheelworx – http://www.wheelworxbikes.com/blog/ Alex Kennedy – http://alexkennedy.ie/
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49 Online Trading – Session 11 - Introduction to Social Media
The Lunchbox – http://www.mylunch.ie/layout/content_listing.cfm/ck/58/ctk/35/xt/blog Buyers Broker - http://buyersbroker.ie/blog/ Neworld - http://blog.neworld.com/ RABODirect - http://www.rabodirect.ie/blog/default.aspx Tourism Ireland – http://blog.discoverireland.com NMCI - http://blog.nmci.ie/ Irish Autism Action - http://irishautismaction.blogspot.com
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50 Online Trading – Session 11 - Introduction to Social Media
Flowers Made Easy - http://www.flowersmadeeasy.com/blog Blacknight - http://blog.blacknight.com/ Curious Wines - http://www.curiouswines.ie/blog/ Digital Times - http://digitaltimes.ie/ Temple Bar Cultural Trust - http://blog.templebar.ie/
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51 Online Trading – Session 11 - Introduction to Social Media
Video Campaign / Video (non broadcast) Grace App for Autism Wicklow TV The Science Gallery Morning Ireland, RTE Flowers Made Easy Event Junkies Laughing Kookaburra Wedding Dates
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52 Online Trading – Session 11 - Introduction to Social Media
Online PR Campaign Sandtex Ireland Pizza Hut Delivery Flowers Made Easy Making Things Look Better Vodafone Ireland Wedding Dates
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53 Online Trading – Session 11 - Introduction to Social Media
Use of Social Media By A State Body Defence Forces The Science Gallery Irish Rail Bord Bia Tourism Ireland Enterprise Ireland Wexford Local Authorities Environmental Protection Agency Western Development Commission Dublin Bus
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54 Online Trading – Session 11 - Introduction to Social Media
Best Mobile App Grace App Today FM Eco Appz Straywave Media Oxegen 2010 Heineken Cup iPhone App Leinster Legends Spin 1038
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55 Online Trading – Session 11 - Introduction to Social Media
Customer Care Using Social Media (Integrated) Grace App ESB Electric Ireland Tourism Ireland Eircom eMobile Meteor Blacknight Vodafone Ireland Greenside Up
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56 Online Trading – Session 11 - Introduction to Social Media
Best Use of Social Media For A Sponsorship Campaign Bank of Ireland Leinster Blue Magic Toyota Ireland Wedding Dates Bank of Ireland – Dragon’s Den Betfair – ElectionPredict.com
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57 Online Trading – Session 11 - Introduction to Social Media
Innovative Use of Social Media Grace AppIrish Food Guide Treyvaud’s Restaurant Today FM – Ray D’Arcy Show Jelly Bean Factory Harry’s Bar and Restaurant RABO Direct
Pizza Hut Delivery Jameson (St. Patrick’s Day) Tourism Ireland TalktoEU Irish Autism Action Irish Premature Babies
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58 Online Trading – Session 11 - Introduction to Social Media
Swinging Strings Morning Ireland, RTE Meteor Irish Deaf Kids Fade Street FYI, 3e Belfast Telegraph True Colours App Action Breast Cancer RTE’s The Rumour Room Temple Bar Cultural Trust
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59 Online Trading – Session 11 - Introduction to Social Media
Social Media Effectiveness Buyers Broker Morning Ireland, RTE Irish Premature Babies Action Breast Cancer Toyota Ireland Bank of Ireland – Dragon’s Den Lucozade
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60 Online Trading – Session 11 - Introduction to Social Media
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