IS 006 - ISO/IEC 20000-1Internal Auditor Training
Who Should Attend:
• Alllevelsofmanagementwhoareinvolvedinimple-mentingISO/IEC20000-1internalauditing.
• AllthosewhoareinterestedpersonallytolearnaboutthisinternationallyrecognizedISO/IEC20000-1inter-nalauditing.
Structure:
• Tutorials• Discussions• Workshops• Quiz• Examination
Venue:
TÜVMiddleEastcoursesareheldathotelsandvarioustrainingcenters.However,theycanbeheldatcustom-ers’premises,ifrequired.
Certificate:
TÜVMiddleEastcertificatewillbeissuedtoallattendees.
Duration:
2days.
Contacts:
Abu Dhabi / Al Ain: [email protected] Dubai / Northern Emirates: [email protected] Kuwait: [email protected]: [email protected]: [email protected]: [email protected]: [email protected]
Website: www.tuvme.com
Objective:
Theaimofthiscourseistobringtheparticipantstotheinternalauditorlevel.Thecourseprovidesskills,Knowl-edgeandunderstandingofprinciplesandpracticesofin-ternalauditinginITservice.
Onsuccessfulcompletionofthecourse,theparticipantsshould be capable of conducting successful audits oftheir own in order to identify deficiencies and appraisetheeffectivenessofthesystem.
Content:
• IntroductiontotheITservice.• Introductiontobasicconceptsandterminologiesas-
sociatedwithISO/IEC20000-1.• Philosophy and fundamental principles of ISO/IEC
20000-1.• Detailed review of the requirements of ISO/IEC
20000-1.• Introduction to thebenefits thatwillbeachievedby
theimplementation.• EffectivemethodsfortheimplementationofISOISO/
IEC20000-1.• Planningofinternalauditing.• Preparingforinternalauditing.• Reportinginternalauditing.• Performinginternalauditing.• Closeoutinternalauditing.
TÜV®
TÜVMIDDLEEASTMEMBEROFTÜVNORDGROUPPOBox46030,AbuDhabiUnitedArabEmiratesTel:+97124411148Fax:+97124411149www.tuvme.com/www.tuvakademie.net
Makingourworldsafer
Rev.:02/17.05.2013
