Is RFID the Internet of Thing’s (RFID) Retail’s New Central Nervous
System?
IntroducAon Dean Frew President & Founder SML Intelligent Inventory Solutions (formerly Xterprise)
• RFID software solutions founded in 2002 and acquired as division of SML Group in 2013
• 100’s of stores, 1,000’s of RFID devices, Billions of RFID transactions/year …. some of the largest In-Store & Supply Chain deployments in the World
• Clarity™ is our SW technology • Full solution offering available: Business Case
Consulting, Software, Hardware, Implementation Services, Tags and Support Services
www.sml-iis.com
@SMLiis
So, the IoT is made of (mostly) “Non-‐Important” things...
Unnecessary
Impractical
Uneconomical …to equip with a power supply for tracking purposes
…but still VALUABLE if placed on the “Important” things In Retail
What 70% accuracy looks like
If 70% doesn’t cut it for these things, why is it acceptable for the things that provide you and your business vital
information
IOT is about everything having a unique Identity… and
a Place and Time
How Will That Help Your Interaction With Customers?
The customer understanding & business value that can be gained from IoT (RFID)
is boundless
Did Suzy shop Amazon before buying the item in the store?
John is on-line and the store down the street has the shirts he likes on sale and in-stock, push him an add.
How many of my customers shop on their phone while in store?
What items does Sally view the most, but put back?
Do items on higher shelves get handled more than items on lower shelves?
What items does Fred want to know more info about?
Why does Mark look at CDs while his wife shops for children’s clothes, but he never buys?
What items am I most out of stock? Do I need to make more?
IoT Is A Growing Reality In Apparel/Footwear Retail
RFI
D
• Stores
• Distribution Centers
• Factories
Adop
tion
Hard Benefits Around IoT For Inventory Management
RFID • Sales Lift • Shrink Reduction • More Effective Inventory
Management Processes • Efficient Omnichannel Execution • Inventory Reduction • Improved Customer Service
RFID What Will Speed-up RFID Adoption In
Retail? • More Real Retail Success Stories & ROIs
• Solution Providers Need To Simplify Offering On-Ramp For Retailers And Stakeholders
• Retailers & Brand Owners Should Be Open To Reevaluating Processes W/ New Best Practices
• Focus Should Be On Pragmatic Improvements That Are Achievable
RFID Observed Success Factors?
• Source Tag using GS1 standards… will pay off in long run and not complicate supply chain operations
• Focus on Inventory Accuracy improvements and do what it takes to get there quickly … not customer experience
• Most Products /Few Stores First … then Rollout to more stores
• Integrate with Enterprise Systems everywhere you can… leverage the High Definition view of Inventory to maximize value
What If’s… Reality With RFID In Retail? • You could stream line checkout for customers?
• You stood in front of inventory and were told what needed to be moved to sales floor?
• You could lookup, with confidence, what was in stock at stores close by?
• You could, with confidence, fulfill an on-line order from store?
• You could get all of this with an ROI of less than 12 months
What Picture of Your Business Do you Want?
Your World Today Your World Through IoT Lens
Thank You
Download the whitepaper “Is RFID the Backbone of the Internet of Things” at www.sml-iis.com
Visit SML Intelligent Inventory Solutions at www.sml-iis.com to understand the RFID business case for your specific organization, learn why Clarity is the number one software for item-level RFID for apparel
RFID in Retail Simplified!
Best Technology Best Usability Best ROI