AI&U - Translating Artificial Intelligence into Business
3/12/17
© Sharad Gandhi, AI&U, Dec 2017 1
“Artificial Intelligence and Machine Learning ... will empower and improve every business, every government organization, every philanthropy … … there is not an institution in the world that cannot be improved with Machine Learning.”
Jeff Bezos, CEO and Founder Amazon
AI&U - Translating Artificial Intelligence into Business
3/12/17
© Sharad Gandhi, AI&U, Dec 2017 2
“In an ‘AI first’ world we are rethinking all our products and applying Machine Learning and AI to solve user problems. We are doing that across every one of our products.”
Sundar Pichai, CEO Google
“Success in creating AI could be the
biggest event in the history of our civilization.”
Stephen Hawking, Astrophysicist, Futurist
AI&U - Translating Artificial Intelligence into Business
3/12/17
© Sharad Gandhi, AI&U, Dec 2017 3
Intelligence
Think
Learn
Reflect
Intuition Creativity
Imagine
Reason
Conceptualize
Solve Problems
Abstraction Self-awareness
Plan
Basic Intelligence
Think
Learn
Reflect
Intuition Creativity
Imagine
Reason
Conceptualize
Abstraction Self-awareness
Observe Decide
Data Patterns from Patterns from Learning
Solve Problems Plan
AI&U - Translating Artificial Intelligence into Business
3/12/17
© Sharad Gandhi, AI&U, Dec 2017 4
Without learning there is no intelligence.
Without intelligence there is no learning.
Is There a Dog in the Picture?
Source: Andreessen Horowitz
AI&U - Translating Artificial Intelligence into Business
3/12/17
© Sharad Gandhi, AI&U, Dec 2017 5
Original Picasso?
After analyzing 80,000 brushstrokes from 297 digitized sketches and drawings, an AI system was able to spot forged drawings in the style of Pablo Picasso, Henri Matisse, and Egon Schiele with 100% accuracy.
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Our Face Says a Lot
Source: The Economist Source: Guardian
AI&U - Translating Artificial Intelligence into Business
3/12/17
© Sharad Gandhi, AI&U, Dec 2017 6
Expert Decision-Making Becomes Cheaper
AI Automates Decision Making
You are Already Using Artificial Intelligence
Google Search
Google Translate
Amazon
Google Map
Tesla
Google News
Microsoft Cortana
Apple Siri
Google Assistant
AI&U - Translating Artificial Intelligence into Business
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© Sharad Gandhi, AI&U, Dec 2017 7
More AI Applications … Autonomous Vehicles - Cars, buses, trucks - Drones, Planes … - Robots
Content Generation - Articles, tweets, music, art - Step by step recipes from video - Photorealistic images – from sketches - Movie trailers - Application software from modules
Understanding the World - Computer vision – 95% - Object recognition - Face recognition - Automatic checkout - Narratives from pictures - Precision farming
Predictions - Success of events - Maintenance - People personality - Medical condition - Diagnosis - Recommendations - Suicide intent - Fraud
Optimizing - Driving routes - Football placement - Software – 60% - Energy consumption - Stock market returns - Income tax filings - Spam
Language Understanding - Speech recognition - Lip reading - Voice print - Translations - Autoreply to emails - Understanding content - Abstract generation - Synopsis generation - Job description match - Legal document sorting
Behavior Understanding - Customer intent - Job interviews - Political leanings
… growing every day
How Does a Machine Learn?
AI&U - Translating Artificial Intelligence into Business
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© Sharad Gandhi, AI&U, Dec 2017 8
Learning Techniques
Assisted Learning Supervised Learning
Self Learning Unsupervised Learning
Our Brain – A Network of Neurons
AI&U - Translating Artificial Intelligence into Business
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© Sharad Gandhi, AI&U, Dec 2017 9
Neural Logic
Neuron
Perceptron
Perceptron = Processing Core
AI&U - Translating Artificial Intelligence into Business
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© Sharad Gandhi, AI&U, Dec 2017 10
Machine Learning
AI&U - Translating Artificial Intelligence into Business
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Deep Learning Neural Network
LUCY READING-IKKANDA/QUANTA MAGAZINE, https://www.wired.com/story/new-theory-deep-learning
?
AI System = Expert in a Black Box
Input Data
Predictions &
Decisions
Transparency ? Rationale ?
AI&U - Translating Artificial Intelligence into Business
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© Sharad Gandhi, AI&U, Dec 2017 12
Decision-Making Duality
+ Perception Rational
AI&U - Translating Artificial Intelligence into Business
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© Sharad Gandhi, AI&U, Dec 2017 13
Names Numbers Locations Tagged
Images Senses Voice Gestures
Hybrid Decisions = Rational + Perception
Human Intelligence
Artificial Intelligence Levels
Artificial Narrow
Intelligence
Artificial General
Intelligence
Artificial Super
Intelligence
Spe
ech
Rec
ogni
tion
Face
Rec
ogni
tion
Imag
e R
ecog
nitio
n
Singularity
Pla
y C
hess
, Go …
.
AI&U - Translating Artificial Intelligence into Business
3/12/17
© Sharad Gandhi, AI&U, Dec 2017 14
Translating AI into Business
Business is all about
Predictive Decision-Making
Stanford University Skin Cancer Diagnosis
AI outperformed expert dermatologists in diagnosis accuracy
AI&U - Translating Artificial Intelligence into Business
3/12/17
© Sharad Gandhi, AI&U, Dec 2017 15
Tesla – Autonomous Vehicles
H&R BLOCK – Tax Consulting § “Reinvent Retail Experience”
§ 10,000 Offices – Largest in USA
§ 70,000 Tax Experts
§ 11 Million Tax Returns
§ US Tax Code – 74,000 pages
§ AI = Tax Super-Expert
§ Human = Client Personal Interface 85% get refund with AI vs. 75% average
AI&U - Translating Artificial Intelligence into Business
3/12/17
© Sharad Gandhi, AI&U, Dec 2017 16
Business Success = Fast & Accurate Decisions
What business decisions should be automated?
What data resources are needed and available?
What automation delivers useful customer value?
What automation leads to a great business model?
AI&U™ Canvas
To organize your AI concept
AI&U - Translating Artificial Intelligence into Business
3/12/17
© Sharad Gandhi, AI&U, Dec 2017 17
Data is the fuel of AI
AI&U - Translating Artificial Intelligence into Business
3/12/17
© Sharad Gandhi, AI&U, Dec 2017 18
Radical approach
Discovering disruptive business scenarios
Evolutionary approach
Improving existing offerings and processes
Discovering Your AI Opportunity
Google Venture’s SPRINT
AI&U - Translating Artificial Intelligence into Business
3/12/17
© Sharad Gandhi, AI&U, Dec 2017 19
Demystify AI
AI Roadmap
for Business
Thanks
Sharad Gandhi [email protected]
https://www.amazon.com/AI-Translating-Artificial-Intelligence-Business/dp/1521717206/ http://www.ai-u.org/