Transcript
Page 1: Ken Colburn's Social media 101 workshop

The noise keeps getting louder!(and what you can do about it)

Presented by Ken ColburnChief Big Mouth at Data Doctors

Social Media101

Page 2: Ken Colburn's Social media 101 workshop

Who the heck is Ken Colburn?Founder & CEOData Doctors Computer ServicesData Doctors Data Recovery & Forensics LabsData Doctors Franchise Systems

Host Data Doctors Radio Program (92.3 KTAR)

Chair International Franchise Association’s Social Media Taskforce

Father Two veracious “Gen Y” consumers of all things digital

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Crowd Poll

My Goal For This Session

Let’s Make This Interactive!

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We are all currently experiencing a dual REVOLUTION…

A Social Revolution AND

A Mobile Revolution

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Every consumer of content can now be a producer of content…

…everyone now has a voice, every

minute of the day.

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Social Media Myth – Age Groups

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In the Age of Social Media The Customer Really Is King!

The Good News:It’s Word-Of-Mouth ON STEROIDS!

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Social Media

So What Do we Do KEN?!

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Whatever you do, DON’T DO THIS!

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3 Keys to every Social Media Strategy:

-Listen -Engage -measure

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Addictomatic - Snapshot Social ScansSocialMention – Real-time Social SearchGoogle Alerts – Schedule Keyword Alerts

Twilert – Twitter Keyword Alerts

Monitter.com – Real-time Twitter MonitorMuckRack – Twitter Posts from Major MediaListorious – List of Experts using Twitter

Listen

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Facebook - Start with your brand apostles, add the Like button on your website

LinkedIn - Recruit talent & partnerships

Twitter - Create new engagementsFoursquare – Fast growing location based network

TweetDeck - Great dashboard engagement tool

Engage

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Goo.gl - Creates short trackable links for your posts Facebook Insights - Analytics

Google Analytics - Track back to your website HowSociable - Brand Social Report Card

Timely.is – Post at the best times automatically & track the engagment

Measure

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• Don’t fear negative comments• Don’t make it a monologue• Don’t make it one person’s ‘job’• Don’t forget to fill out your profiles• Don’t forget to upload a picture (or logo)• Don’t forget to acknowledge others• Don’t be fake• Don’t be in a hurry• Don’t forget to be SOCIAL!

Common mistakes


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