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Social Media in Public Safety
How Far Have We Come?
@kerryblakeman
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Ø Police Officer 29 yearsØ Broad range of policing experienceØ Passionate about policing & public engagement/accountability
Ø Joined Digital SocialMedia 2009 – TwitterØ2015 Awarded ‘Top Cop” - SMILE
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2015 International Social Media “Top Cop” Niagara
Falls –Canada “significant & sustained executive leadership to further the use of social media”
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London Riots 2011
You can’t just engage during times of crisis, you have to build trust & people will follow you
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• During the Riots – Chief Inspector Local Policing in Coventry
• On holiday – saw what was being said on Social Media about what was happening in Coventry eg riots
• Didn’t believe it – rang our control room for an accurate picture
• What follows are actual tweets from the night
• My followers went through the roof!
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• @kerryblakeman please tell me that west orchards and central6 have started in the riots, seen on fb. and getting worried as close by!!
• @kerryblakeman someone I know is saying their friend is in hospital from "coventry riots". how reliable is this?
• Everyone please follow @kerryblakeman if you don't already. With loads of rumours flying around, he will seperate fact from fiction if need be
Tweets
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Twitpic
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Cheylesmore
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@kerryblakeman I apologise for the misleading information!
@kerryblakeman I've just handed over found petrol bombs to WM Police, and all is calm again.
Just seen 6 hooded youths run down the rd, then cut down path towards Woodstock Rd, in coventry
Tweets
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Bambuser.com/channel/kerryblakeman
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Cpl Michael Thacker – Funeral- Cathedral
Bambuser – 19k Video here
2012
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Bonfire Night – Live Patrol Police & Fire using Bambuser
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Macbook, Wifi3/4G/LTE
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UK 1st ? Live Drink Drive Op
Hangouts – Live You Tube broadcast
My boss
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Police, Fire & Ambulance
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Facebook Live - Response
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Thank you for listening
Any Questions ??Feedback welcome
@kerryblakeman