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KETARI MERAH
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NOR SYAIRAH BT MOHAMED 221403 NURUL HANISAH BT MUKHTAR 222195 NUR RUQSHANA BT HABIBUR RAHMAN 222215 NUR AZHANA BT AZMAN 222672 NAZAHIAH ILYANI BT SAMSUL BAHARI 223203 NUR SYAHIRAH BT MOHD KHALID 223958 EXRY RASHNULSYAFIQ B ARIPIN 223986 CHE WAHIDA BT KHOLIT 224091 SITI FAIRUS BT JASIN 224312
Our Members
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KETARI MERAH
VISION• Produce visionary entrepreneurs to contribute to
national development.
• Maximize profitability without compromising safety and social.
• Be between a leading Bumiputera companies in the supply of ICT tools, construction and services sectors.
OBJECTIVE
• Being a leading company in the construction sector and
ict and be able to dominate the global market.
• Provide employment opportunities to the local
community, especially in the future and improve the
living standards of society.• Being indigenous supplier companies that can compete
with non-indigenous companies
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Ketari Merah’s business
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4.0 Major risk
Risk/cost
Cost Exchange currency
Lead Time
Uncertainty
demand
Quality Bouncing Back
Flexibility
Available stock
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5.0 The process in KETARI MERAH
KETARI MERAH Purchase order. Call Whatapps Email
SUPPLIER Provide
product ordered.
Issue invoice. Issue Delivery
Order ( D.O )
KETARI MERAH WAREHOUSE
Receive Order from supplier.
Place receive order at Warehouse.
Distribute order to store and government.
KETARI MERAH STORE
Checking Damage Key-in into
system Punch price
MARKET
Sell the product at store.
Join PC festival.
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6.0 ISSUES IN DESIGNING AND IMPLEMENTING THE PRACTICES
Small Business Unit• Limited size~ full of goods• Uncomfortable customer
Staff• Selection of employee• Hiring new staff need to
trainning• Lazy worker habit
Inventory• Limited area• Increase cost especially in
transportation
GST• Bear more spending cost
Pricing• Fixed by the manufacturer• Printed on all the
advertisement material
Customer satisfaction• Ketari Merah needs to
know the goods and services needed by customers
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7.0 Capabilities that need to develop D
EL
AY
• Speeding up the delivery
ST
OR
AG
E• Maximize
the space utilization
• Give discount to make it saleable
PR
ICIN
G
• Buy more good when currency increase
• Supply to other SME in same industr
CU
ST
OM
ER
S
TAT
ISFA
CT
ION
• Services after sales
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8.0 RESTRUCTURED TO DEVELOP CAPABILITIES IN KETARI MERAH
Updated the product• Change the new product every 3 month• Play with prices• Prices should be affordable
Sensitive with the quality of product and services• Need to have lot of brand with different quality and prices• Convincing the customer
Good Management• Train new employee• The senior staff share the knowledge
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9.0 HOW THE SUGGESTED CHANGES SHOULD BE IMPLEMENTED WITH A TIME LINE IN KETARI MERAH
• Consider the economic of scales
• Variety of brand and software
• Good management team
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10. Future Planning KETARI MERAH
1) Open new store 2) Modification of Existing Store
3) Improve in services and productivity
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11.0 Conclusion
The successful of supply chain management is critical to Ketari Merah’s success and customer satisfaction
An efficient supply chain is to make sure that the process runs as smoothly as possible
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Q & A